Zoho Survey Pricing, Features, Reviews & Comparison of Alternatives

Zoho Survey

Everything surveys—made simple and powerful.

4.6/5 (190 reviews)

Zoho Survey Overview

Zoho Survey is an online survey and questionnaire creation tool used by small to large enterprises with ease.

Create surveys to target your audience and collect feedback from them. Zoho Survey gives you all the essential features to create surveys, distribute them and analyze the data you receive. Equip yourself with the information to make smarter decisions.

We give you 200+ ready-made templates on an wide-range of topics to help you get started. You can also integrate with Zoho CRM, SalesIQ, Campaigns, Google Docs and MailChimp.

Pricing

Starting from
$29/month
Pricing options
Free Trial
Freemium
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Japan, Latin America, Middle-East and Africa

Supported Languages

English

Zoho Survey Reviews

Overall rating
4.6/5
96% positive reviews
126
Excellent
57
Very good
4
Average
2
Poor
1
Terrible
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Zoho Survey Review

Used Daily for 2+ years
Reviewed on 1/16/2018
Review Source

Pros

I like the rich features and user friendliness. It does not require higher IT skills on the side of the users.
Easy to setup and easy to use. The interface is simple and easy to navigate. It was perfect for what I needed.
Good in user experience the tools are awesome you can use as much as you can of the available ready to use templates
Like that it allows me to sync to my crm and syncs. Allows me to gather info without having to mail paperwork to my clients

Cons

I least like the fact that I cant copy together two surveys questions I have to add all the elements by hand
In order to view individual responses to open-ended questions, I have to view the respondent 39; entire response.
Software interface is a little clunky and take some getting used to. The paid version does not improve the interface.
Design could be more fun to help your users to end survey. A fun desing has less close rate. Features and options still cool

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
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We use Zoho survey to sample our client opinion.

Used Daily for 1+ year
Reviewed on 7/11/2018
Review Source: Capterra

Pros

We use Zoho survey to conduct easy and fast surveys among our clients and customers. It is intuitive both on the business side( organizations) and on the customer side(survey recipients).I love its mobile approach ,which is very important because majority of survey respondents answer our surveys from their smartphones.
I like the integration with Google drive ,which has made it possible to save data from Zoho survey on Drive ,allowing easy access to it from anywhere and at anytime in the future for reuse.

Cons

Zoho surveys hasn't got the most modern of user interfaces. From experience, I have learnt that survey respondents can choose to continue or discontinue a survey just because of how catchy or unattractive the survey page interface is. Zoho needs to work on this shortcoming.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
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I developed encuests and forms very easily and quickly with this software

Used Daily for 6-12 months
Reviewed on 7/23/2018
Review Source: Capterra

Pros

A great software that I use frequently in my community practices with young people, since it allows me to make quick surveys to the participants of the activities coordinated by the Foundation where I work. I can structure and modify questions, add variables, customize forms to the demands of the results I want to achieve, this, greatly enhances my work as a coach and sports-community facilitator, giving the best of me in each activity thanks to the demands made by young people in the surveys. I love this program, and I always use it

Cons

It is a very useful software that has nothing to envy to other companies that offer the same service. An outstanding work has made the companions of Zoho with this software

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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Excellent, so easy to use

Used Daily for 2+ years
Reviewed on 8/24/2017
Review Source: Capterra

We are able to tie surveys into our website, email, text messages, etc...

Pros

Simplicity, its easy to use. Has every option that one needs. Its easy to integrate with zoho crm. It has also saved us a lot of money by enabling us to work with less staff.

Cons

Limited background template layouts. Cant control tile layout. Surveys don't have file folders it makes it hard to locate older surveys.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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Another excellent software that interpenetrates work functions creating combined strategies

Used Daily for 6-12 months
Reviewed on 7/10/2018
Review Source: Capterra

Zoho invoice, use it in group spaces and work teams will exponentially improve your productivity and participation. Buy it you will not regret it

Pros

Our Human Resources Manager made this software available as a tool to exchange ideas among workers generating an excellent work environment as they take the positive and negative things that happen in the workplace to enhance management Zoho Survey offers a comfortable interface to design the accounts, leaving very positive results in our company

Cons

Like other programs of the Zoho company, we do not find negative characteristics to be highlighted. We believe it is pertinent to evaluate this software positively

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Zoho Survey Pricing

Starting from
$29/month
Pricing options
Free Trial
Freemium
Subscription
Value for money

Free Edition - Create unlimited surveys, 15 questions & 150 responses per Survey.
Standard Edition - Unlimited surveys, questions, and responses. Skip logic, custom branding, collaboration, offline surveys, and advanced reporting.
Premium Edition - Everything in the Standard edition, plus custom domain hosting, trigger emails, and Zoho CRM, Zoho Sheet and Google Sheets integration.
Enterprise Edition - Everything in the Premium edition, plus Enterprise portals and user management.

Zoho Survey Features

  • API
  • Customizable Branding
  • Customizable Reporting
  • Email Integration
  • Social Media Integration

  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • CRM Integration
  • Calendar Management
  • Contact Database
  • Custom Fields
  • Customer Database
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Mobile Integration
  • Reporting & Statistics
  • Third Party Integration

Additional information for Zoho Survey

Key features of Zoho Survey

  • 30+ question types
  • Android and iOS apps
  • Buy responses from survey panels
  • Collaborative review
  • Disqualify responses and respondents
  • Email campaigns
  • Email polls
  • Embed on websites
  • Enterprise portals and user management
  • Facebook integration
  • Google Sheets integration
  • Host on your own domain
  • Mobile optimized
  • Offline surveys
  • Over 200 expertly made templates
  • Password, multi-response and spam protections
  • Personalized themes
  • Real-time reports
  • SSL certification
  • Scoring
  • Skip logic
  • Survey builder in 7 languages
  • Survey dashboard
  • Survey sharing
  • Translation into over 30 languages
  • Trigger emails
  • Unlimited free surveys
  • Zoho CRM integration
  • Zoho SalesIQ integration
  • Zoho Sheet integration

Zoho Survey FAQs

Below are some frequently asked questions for Zoho Survey.

Q. What type of pricing plans does Zoho Survey offer?

Zoho Survey offers the following pricing plans:

Starting from: $29/month

Pricing model: Freemium, Subscription

Free Trial: Available

Free Edition - Create unlimited surveys, 15 questions & 150 responses per Survey.
Standard Edition - Unlimited surveys, questions, and responses. Skip logic, custom branding, collaboration, offline surveys, and advanced reporting.
Premium Edition - Everything in the Standard edition, plus custom domain hosting, trigger emails, and Zoho CRM, Zoho Sheet and Google Sheets integration.
Enterprise Edition - Everything in the Premium edition, plus Enterprise portals and user management.

Q. What are the main features of Zoho Survey?

Zoho Survey offers the following features:

  • 30+ question types
  • Android and iOS apps
  • Buy responses from survey panels
  • Collaborative review
  • Disqualify responses and respondents
  • Email campaigns
  • Email polls
  • Embed on websites
  • Enterprise portals and user management
  • Facebook integration
  • Google Sheets integration
  • Host on your own domain
  • Mobile optimized
  • Offline surveys
  • Over 200 expertly made templates
  • Password, multi-response and spam protections
  • Personalized themes
  • Real-time reports
  • SSL certification
  • Scoring
  • Skip logic
  • Survey builder in 7 languages
  • Survey dashboard
  • Survey sharing
  • Translation into over 30 languages
  • Trigger emails
  • Unlimited free surveys
  • Zoho CRM integration
  • Zoho SalesIQ integration
  • Zoho Sheet integration

Q. Who are the typical users of Zoho Survey?

Zoho Survey has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business

Q. What languages does Zoho Survey support?

Zoho Survey supports the following languages:

English

Q. What type of pricing plans does Zoho Survey offer?

Zoho Survey has the following pricing plans:

Freemium, Subscription

Q. Does Zoho Survey support mobile devices?

Zoho Survey supports the following devices:

Android, iPad

Q. What other apps does Zoho Survey integrate with?

Zoho Survey integrates with the following applications:

Mailchimp, Workato, Zoho CRM, Zoho CRM, Zoho CRM Plus, Zoho Campaigns, Zoho Campaigns, Zoho Flow, Zoho Reports, Zoho SalesIQ

Q. What level of support does Zoho Survey offer?

Zoho Survey offers the following support options:

Forum, Online Support, Phone Support, Video Tutorials