Yesware Pricing, Features, Reviews & Comparison of Alternatives

Yesware

Email tracking & intelligence for sales professionals

4.3/5 (104 reviews)

Yesware Overview

Close more deals with Yesware. Understand your prospects by using data on when they opened their email, whether they clicked on the link, and which templates are most effective. Spend less time manually uploading data into your CRM, Yesware will sync that automatically. Be even more effective in your sales career.

Pricing

Starting from
$12/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

Yesware Reviews

Overall rating
4.3/5
88% positive reviews
51
Excellent
40
Very good
7
Average
2
Poor
4
Terrible
Translate with Google

A must for any prospecting team

Used Daily for 1+ year
Reviewed on 1/12/2018
Review Source: Capterra

The first thing that attracted me to Yesware was the email tracking feature. That gives the sales rep the ability to know when things are happening on the side of the potential client so you can act on it.

Then the email templates helped me a lot to get things done faster. I could see which templates performed better than others, hence improve my results. In addition you can create teams and share better working templates with everyone for them to use as well, that way you can maximize the impact of a good sales rep by sharing his findings with the whole team with a few clicks, instead a monthly template session.

Lately what I've been using a lot is the touchpoint feature which allows you to build custom multi-touches multi-channel campaigns. It makes a sales rep day-to-day job a lot more easy when you can visualize quickly what's next to be done and where are the potential clients in the buyers journey you design for them.

Pros

Yesware is very user friendly which makes it easy for adoption within a sales team. Not only the web version of the product but the chrome and gmail add-ons work really well. Additionally the feature set is very powerful and makes the lives of any sales/hunter/prospector easier.

Cons

There is not much (or anything) to dislike about Yesware. It is a very rounded product and I have never had a single issue with it. I would like to see a native mobile application so I can work better on the go.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Translate with Google

Yesware is an important tool to support my high performance as a sales person

Used Daily for 2+ years
Reviewed on 11/10/2017
Review Source: Capterra

Yesware helps me be efficient, effective and productive as a sales rep. I also am able to see which emails perform the best (both individual and on a team basis). Knowing when someone opens or clicks an email is great leverage in the sales cycle! I of course never mention this to the prospect, however it allows me to manage my pipeline effectively.

Pros

The visibility created from email tracking is extremely useful! I love knowing when someone opens or clicks on an email. In addition, I save a ton of time by using the templates feature. All my emails also sync directly to Salesforce, which saves a ton of time and energy and keeps me organized! Mail Merge and Reporting are also neat, although I use those less frequently.

Cons

The email editing software is a bit wonky on the web, but works great within gmail. That's really the only con I have - everything else is top notch!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Translate with Google

Not a huge fan

Used Daily for 2+ years
Reviewed on 11/16/2016
Review Source: Capterra

I want to love yesware. I've been using it for over 3 years, at 3 different companies. It does the basics pretty well--set-up and send mail merge, schedule future emails, and store templates. The problem is that as much as our team has asked for features to increase the customizability of emails, time of send, etc...we have not gotten them. The yesware team asks for a lot of feedback, and we give it. But unlike other software companies I give feedback to, they don't seem to actually take the feedback.

Pros

Easy to get going, easy to use for basic mail merge and template needs. Team functionality is cool.

Cons

Lack of customizability makes it frustrating for more advanced users.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

6.0/10
Translate with Google

Great tool for inside sales people. helps to be more strategic and efficient with outreach

Used Daily for 2+ years
Reviewed on 9/5/2017
Review Source: Capterra

Pros

The ability to track emails to prospects and clients, see when they open (or if they didn't open) Mail Merge tools makes it incredibly easy to send customized messages en mass. Gmail toolbar also makes it very easy to see information from Salesforce right in the email screen

Cons

As a salesperson, there's not much to dislike about this software. The only thing I can mention that has ever been a challenge is the sync back to Salesforce will occasionally sync with a duplicate record and not with the record that I may have wanted. Other than that, this software is great

Rating breakdown

Value for Money
Ease of Use
Customer Support

Translate with Google

Completely streamlined my sales prospecting and outreach

Used Daily for 2+ years
Reviewed on 11/14/2017
Review Source: Capterra

Pros

-Ability to sync emails and activities with CRM.
-Love the Gmail toolbar so I can view info from my CRM right in gmail
-Track email opens and response activities to know if my message is getting through to my prospects
-easy to create and save email templates to fire off custom emails on the fly
-Mail Merge capabilities with stages allow for multi touch email campaigns.
- vastly increased my efficiency of email outreach

Cons

The sync to CRM has failed to work on very few occasions. Other than that I totally love using the system

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Yesware Pricing

Starting from
$12/month
Pricing options
Free Trial
Subscription
Value for money

Yesware offer four weeks of free access, after which:

Pro: $12/user/month (billed annually) or $15/user/month (billed monthly)
Team: $25/user/month (billed annually)
Enterprise: $55/user/month (billed annually)
Custom - Contact Yesware for pricing

Yesware Features

  • Activity Dashboard
  • CRM Integration
  • Call Recording
  • Reporting & Statistics
  • Third Party Integration

  • API
  • Automatic Notifications
  • Call Monitoring
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Chat
  • Conferencing
  • Instant Messaging
  • Live / Video Conferencing
  • Monitoring
  • Receiving
  • SMS Integration
  • Voice Mail

Additional information for Yesware

Key features of Yesware

  • A/B testing
  • Automatic reminders
  • Bounce tracking
  • CRM sync
  • Calendar sync with Google
  • Call recording
  • Campaign analysis
  • Campaign management
  • Campaign performance reports
  • Campaign planning
  • Campaign segmentation
  • Click-through tracking
  • Contact database
  • Contact insights
  • Contact management
  • Custom templates
  • Customizable templates
  • Drip campaigns
  • Email distribution
  • Email integration
  • Email invitations & reminders
  • Email marketing
  • Email monitoring
  • Email notifications
  • Email preview
  • Email status tracking
  • Email templates
  • Follow-up scheduling
  • Inbox dashboard
  • Meeting availability indicator
  • Meeting scheduling
  • Microsoft Outlook integration
  • Multi-campaign
  • Multi-channel sales campaigns & communication
  • Multi-stage mail merge
  • Prospecting tools
  • Real time updates
  • Reply reporting
  • Reporting & statistics
  • Role-based permissions
  • Salesforce task management
  • Scheduled 'send later' emails
  • Social selling
  • Sync with Microsoft Outlook
  • Third party integration
  • To-do list

Benefits

Yesware helps both the sales person who is sending the email, and the manger who is reporting. Sales reps spend less time reporting in salesforce, and more time working to close deals. Sales management gets accurate data on their teams activity.

Yesware Integrates with:
-Salesforce CRM
-Batchbook CRM
-Capsule
-Nutshell
-SugarCRM
-Highrise
-Netsuite
-Pipedrive
-Base
-Relenta
-Insightly

Yesware FAQs

Below are some frequently asked questions for Yesware.

Q. What type of pricing plans does Yesware offer?

Yesware offers the following pricing plans:

Starting from: $12/month

Pricing model: Subscription

Free Trial: Available

Yesware offer four weeks of free access, after which:

Pro: $12/user/month (billed annually) or $15/user/month (billed monthly)
Team: $25/user/month (billed annually)
Enterprise: $55/user/month (billed annually)
Custom - Contact Yesware for pricing

Q. What are the main features of Yesware?

Yesware offers the following features:

  • A/B testing
  • Automatic reminders
  • Bounce tracking
  • CRM sync
  • Calendar sync with Google
  • Call recording
  • Campaign analysis
  • Campaign management
  • Campaign performance reports
  • Campaign planning
  • Campaign segmentation
  • Click-through tracking
  • Contact database
  • Contact insights
  • Contact management
  • Custom templates
  • Customizable templates
  • Drip campaigns
  • Email distribution
  • Email integration
  • Email invitations & reminders
  • Email marketing
  • Email monitoring
  • Email notifications
  • Email preview
  • Email status tracking
  • Email templates
  • Follow-up scheduling
  • Inbox dashboard
  • Meeting availability indicator
  • Meeting scheduling
  • Microsoft Outlook integration
  • Multi-campaign
  • Multi-channel sales campaigns & communication
  • Multi-stage mail merge
  • Prospecting tools
  • Real time updates
  • Reply reporting
  • Reporting & statistics
  • Role-based permissions
  • Salesforce task management
  • Scheduled 'send later' emails
  • Social selling
  • Sync with Microsoft Outlook
  • Third party integration
  • To-do list

Q. Who are the typical users of Yesware?

Yesware has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business

Q. What languages does Yesware support?

Yesware supports the following languages:

English

Q. What type of pricing plans does Yesware offer?

Yesware has the following pricing plans:

Subscription

Q. Does Yesware support mobile devices?

Yesware supports the following devices:

iPhone

Q. What other apps does Yesware integrate with?

Yesware integrates with the following applications:

Azurepath, Batchbook, Bitium, Google Drive, KnowledgeTree, Nutshell CRM, Pipedrive, PipelineDeals, Pipeliner CRM, Salesforce Sales Cloud

Q. What level of support does Yesware offer?

Yesware offers the following support options:

FAQs, Knowledge Base, Phone Support, Video Tutorials