GetResponse Pricing, Features, Reviews & Comparison of Alternatives

GetResponse

The world's easiest e-mail marketing

4.2/5 (151 reviews)

GetResponse Overview

Maximize the effectiveness of your campaigns even after they’re complete with GetResponse Email Intelligence designed to make tracking, gauging and analyzing a real pleasure. Make smart decisions within minutes: compare follow-ups, measure site conversions, segment subscribers with one click or view hourly fluctuations.

Pricing

Starting from
$15/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, Europe, Middle-East and Africa, United Kingdom, United States

Supported Languages

English

GetResponse Reviews

Overall rating
4.2/5
77% positive reviews
80
Excellent
37
Very good
18
Average
9
Poor
7
Terrible
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Longtime GetResponse User

Used Weekly for 2+ years
Reviewed on 10/3/2018
Review Source: Capterra

One of the best parts of GetResponse is the customer service. I am one who likes to get on the phone to discuss a problem. But they have it set up where you're routed to a live chat. I was resistant to use this format but everyone I've ever worked with when I've had a problem has been courteous and very, very knowledgeable. Without exception, we've been able to go back and forth on chat and resolve my issue. So, while I do not like live chat, it has worked like a charm for my GetResponse account.

Pros

I like having an email service where I can house all my contacts. GetResponse allows me to maintain multiple lists. There are tons of templates where I can compose any kind of email I can imagine. All the emails I've ever sent are maintained as templates that I can re-use or study for their analytics. I can go into sent emails and see who opened which emails and who didn't open them. I pay for the service based on the number of active email addresses I have in the database. And, if anything ever happens to my site or my social media outlets, I always have my list to take with me wherever I go.

Cons

I'm not a fan of how they handle their billing. It seems the bill date moves every month. It makes me think I'm paying for 13 months in a calendar year instead of 12. I also don't like how they do their count to determine billing. For example, an email address on 3 separate lists counts as 3 separate contacts. So, you may not have hit their limit for billing with the overall number of addresses you have on file. But, segmenting your lists and having the same email address on multiple lists may put you over your count and move you into a higher billing tier. That may not bother you but for me, I am often scrubbing my lists for inactive email addresses to make sure I'm not paying for someone who never opens my email.s.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
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Small Business, eLearning and Marketing Users must try

Used Weekly for 2+ years
Reviewed on 8/28/2018
Review Source: Capterra

Get Response is used mainly for landing pages and workflows (aka Funnels). Very very handy and eMail AutoResponders have been implemented easily.

You can save templates that you use over and over again and just adjust minor things for different applications or products/services.

Love the workflow that has abandoned cart and options of what to do if an email is read or not and waiting time to resend, etc...

Always learning more and more as they release following the BETA Test, more amazing features.

There is also a Webinar option that I have used.

Taught many of my Clients eMail Marketing by using Get Response. It made so much sense to them as many who create eLearning for sale do not realise that they need an automated system of some kind for tracking and selling via auto responders for residual income ROI.

Pros

Get Response gave me a very smooth and cohesive introduction to all the elements of email Marketing and Campaign Management. It simplified so many buzz words I have heard for years and is still doing amazing things for my clients too who are new to email marketing and campaign management.

Ease of Use and Great UI

Extremely useful for Branding your eMail Campaigns.

Cons

More tooltip text or hints , like a small hover box with information.

Also, clicking on the blue smile is apparently the home key that gets you back to the beginning, that is not clear and a tool tip hover box or some other 'accessibility' method would be useful. Other than that, I really do like Get Response as a mid-range eMail Campaign Management CRM

The Webinar did not always work well.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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Affordable Premium Solution for E-mail Marketing and Autoresponders

Used Weekly for 2+ years
Reviewed on 11/28/2018
Review Source: Capterra

I use GetResponse for my business site. It's been a great experience so far and I'll continue using it for marketing.

Pros

I've been a customer of GetResponse for the last 3 years and I'll continue to be for the foreseeable future for the following reasons:

- Great price - GetResponse is a powerful marketing tool with a suite of features that makes it competitive with more expensive solutions out there
- Autoresponders - this is a must-have marketing tool these days. GetResponse's highly-rated autoresponder features were one reason I switched over from another similarly priced tool.
- Easy-to-use designers - This was also one of the features that made me switch over to GetResponse. I simply love the drag-and-drop designing interfaces for forms, emails and landing pages! They make my website look professional.
- Landing pages - This would have cost some extra money if it were not included. While not the most innovative solution out there, it's a nice-to-have alongside the core features.

Cons

I've been building my mailing list with the old interface and while a little ugly, was pretty intuitive to use. The new interface is a bit hard to get used to. I love the software, but I hope the new interface becomes easier to use!

Also, while GetResponse is great for marketing most products, but it's not yet equipped for heavy e-commerce.

Rating breakdown

Ease of Use

Likelihood to recommend

8.0/10
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GetReponse makes it so easy to manage our database and we can integrate it with other software

Used Daily for 2+ years
Reviewed on 1/23/2018
Review Source: Capterra

GetReponse makes it so easy to manage our database, we can integrate it with other facilities such as mail munch and customers can unsubscribe to their choosing without any effort on our part.

Pros

GetResponse is an excellent web-based facility which we use to manage multiple emailing lists for various brands. We particularly like the ability to create saved searches, individual campaigns and an easy to manage database. The wysiwyg editor is very good and works very well with our HTML code.

Cons

We have occasionally had the odd problem with emails corrupting post send which is not ideal but have found as long as we schedule for a few minutes ahead and then check the preview we can get round this issue.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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GetResponse, emails at the right time.

Used Daily for 1+ year
Reviewed on 5/22/2018
Review Source: SoftwareAdvice

It has benefited me in such a way that I have been able to establish a better correspondence in each email sent, this way I have been attending each client better and sending the necessary information, in the correct time.

Pros

The great thing about GetResponse is the fast reception of Emails to all the subscribers to whom each email is sent, the truth is that the reception is processed in a matter of seconds each client has the email in his Email, the truth is that I am very proud of So good features that I've been getting from GetResponse.

Cons

The problem of GetResponse is basically the support, I sent a couple of questions a while ago, about 3 months, and the customer service is not so pleasant, because if you do not understand what they are trying to say, you They respond with rudeness and even treat you badly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

GetResponse Pricing

Starting from
$15/month
Pricing options
Free Trial
Subscription
Value for money

Starts at $15.00 monthly for up to 1,000 subscribers and an unlimited amount of emails.

GetResponse Features

  • API
  • Activity Dashboard
  • Content Management
  • Customizable Templates
  • Drag & Drop Interface
  • Engagement Analytics
  • Real Time Analytics
  • Tagging
  • Third Party Integration

  • A/B Testing
  • Campaign Analysis
  • Campaign Management
  • Customizable Branding
  • Data Import/Export
  • Monitoring
  • Multi-Channel Marketing
  • Real Time Data
  • Reporting & Statistics
  • Social Media Integration
  • Social Network Marketing

Additional information for GetResponse

Key features of GetResponse

  • 1000+ iStock photos
  • Automated Single Opt-in Imports
  • Autoresponders 2.0
  • Email and Landing Page A/B Testing
  • Email drag-and-drop Editor
  • Form Builder
  • Forms on the Go
  • Inbox Preview
  • Landing Page Creator
  • List Building Program
  • Real-time Reports
  • Responsive Email Design
  • Responsive Landing Page Design
  • Single Opt-in Automated Imports
  • Social Media Integration
  • State of the Art API
  • Video Email Marketing

Benefits

GetResponse makes all your newsletters look great on all devices, automatically. Computers, smartphones, tablets... you will WOW your audience every time. Best part is, you don't need to do anything. Responsive email design works its magic behind the scenes to get you 42% more results and more sales.

GetResponse FAQs

Below are some frequently asked questions for GetResponse.

Q. What type of pricing plans does GetResponse offer?

GetResponse offers the following pricing plans:

Starting from: $15/month

Pricing model: Subscription

Free Trial: Available

Starts at $15.00 monthly for up to 1,000 subscribers and an unlimited amount of emails.

Q. What are the main features of GetResponse?

GetResponse offers the following features:

  • 1000+ iStock photos
  • Automated Single Opt-in Imports
  • Autoresponders 2.0
  • Email and Landing Page A/B Testing
  • Email drag-and-drop Editor
  • Form Builder
  • Forms on the Go
  • Inbox Preview
  • Landing Page Creator
  • List Building Program
  • Real-time Reports
  • Responsive Email Design
  • Responsive Landing Page Design
  • Single Opt-in Automated Imports
  • Social Media Integration
  • State of the Art API
  • Video Email Marketing

Q. Who are the typical users of GetResponse?

GetResponse has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business

Q. What languages does GetResponse support?

GetResponse supports the following languages:

English

Q. What type of pricing plans does GetResponse offer?

GetResponse has the following pricing plans:

Subscription

Q. Does GetResponse support mobile devices?

GetResponse supports the following devices:

Android, iPhone, iPad

Q. What other apps does GetResponse integrate with?

GetResponse integrates with the following applications:

Cyfe, Instapage, LiveAgent, LiveChat, Survicate, Wishpond, Zapier, Zendesk, Zoho CRM, Zoho SalesIQ

Q. What level of support does GetResponse offer?

GetResponse offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials