Raken Pricing, Features, Reviews & Comparison of Alternatives

Raken

Reporting & field management app for construction

4.7/5 (102 reviews)

Raken Overview

Raken is a daily reporting and field management solution for construction companies, designed to streamline and synchronize data and tasks such as project management, reporting, time tracking, payroll, and more between the job site and office. The Raken mobile apps for iOS and Android allow field workers to input data on-the-go and ensure that information is synced across devices in real time. Raken aims to reduce the time spent on creating reports, improve efficiency, and protect businesses from litigation by automating data management, storage, and reporting.

Designed specifically for workers within the construction field including foremen, project managers, project engineers, superintendents, payroll admin, subcontractors, and owners, Raken eliminates the pen-and-paper processes for daily reporting, time cards, and project documentation by offering an online app that streamlines the entire workflow from field to office. Raken's features include daily reports, time cards, jobsite photo management, task management, weekly and monthly project summaries, weather reports, and dashboard insights for analyzing data. Information can be either typed into the Raken interface or entered through ourthe voice-to-text feature for on-the-go input.

Custom branded reports can be created in minutes by subcontractors and superintendents whilst they are at the job site, and reports can be backed up with attached notes, photos, tasks, and other documents. Raken facilitates the verification of reports, and electronic signature capture allows users to submit reports using any mobile device. With Raken's open API, users can integrate other third party software solutions such as Procore, Google Drive, DropBox, Egnyte, Trimble, Box, and more to create a seamless process for collaboration within the firm's tech stack.

Pricing

Starting from
$15/month
Pricing options
Free Trial
Freemium
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English, Spanish

Raken Reviews

Overall rating
4.7/5
98% positive reviews
73
Excellent
27
Very good
2
Average
0
Poor
0
Terrible
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Do we love Raken? Yes, let me count the ways!

Used Daily for 2+ years
Reviewed on 10/24/2018
Review Source: Capterra

Just amazing! It doesn't matter if it is billing, recommendations, walking a non-tech employee through logging on, assisting on feature access or training, this company is by far one of the best in customer service and the level of power for field reporting is superior to anything we have had in the past!

Pros

1. Cloud based (no expensive servers, no storage limits)
2. Extremely easy to use
3. Allows Foremen/Superintendents to have very detailed field reports
4. Can share photos, recordings, weather, and reports with a link vs. large emails
5. Can track jobs by crews, employee, and cost codes
6. Easily document weather delays
7. Voice recording allows for a LOT of flexibility and complete detail
8. Phone, ipad, tablets or desktop are part of the accessibility with just a logon
9. All this at an affordable price
10. If you need to go to mediation and/or court, this is quite the electronic storage
11. Allows for employee to sign the time/work performed and no accidents
12. Easily modify your daily field report for different jobs.

Cons

1. We started when it first launched and it didn't have all the features but they were listening and added new things constantly
2. Would like to see more gps functions later for time card validating

Response from RAKEN

Thanks for your time writing this review and feedback, Aneisha! This is very exciting to hear. We have built Raken based on customer feedback and will continue to do so. Thank you!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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The Barton Malow Review

Used Daily for 2+ years
Reviewed on 10/24/2018
Review Source: Capterra

I can hold people accountable for there actions of projected dates vs delivered dates. I can log deliveries as well as the inventory sheets of these deliveries.

Pros

I like that I can update from my Ipad and it will generate to my desk top and phone in real time. I also like that you can customize the review questions/inspection questions. I also like that I can email the uploaded and signed report to anyone I need to.

Cons

I would like to see my subs reports prior to having to sign the report as it generates the signed report. I would also like to have an option to upload videos as well. I would like to be able to search the reports making it easier to look up documentation as we move through the project., Sometimes we are required to supply dates and times of activities and or documented issues. It makes it a long investigation period when searching an issues or log that was done 8months in the past. Maybe there can be a key word search added and or task, unless there already is one that I dont know about.

Response from RAKEN

Thanks for your review and feedback, Jason! Please contact us at [email protected], we will be happy to assist you with the observations you¿ve described. Thank you!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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Raken for construction reporting.

Used Daily for 2+ years
Reviewed on 3/24/2017
Review Source: Capterra

We are steel erectors running 3 crews. We were going crazy trying to keep up with who was where doing what. None of our Forman are good with paper processing. We introduced them to Raken and we get more detail on a daily basis that we ever thought possible. They love it....what was burdensome communication is now bragging rights....the Forman take pride in their work and out-do each other with amazing photos of work completion and level of daily accomplishment. We are no longer chasing down fuel and charge card receipts as they just snap a picture of it, include it in the daily activity report and throw the paper away. No more Monday morning crisis calls from the office trying to sort payroll, either. We close everyday knowing how many hours each employee worked on each job. Payroll and cost accounting can now be processed daily and by Monday morning, payroll is all ready to go with the push of a button. The Daily Reports are also very professional in appearance. We are often treated like small potatoes by large General Contractors and now, with our Daily Reports, we no longer have long negotiation sessions over Change Order requests because our work is accurately and professionally documented along with photographs. Thanks, Raken. We are fans.

Pros

simplicity, affordability

Cons

limited search ability from the app.

Response from RAKEN

Thanks for the review Susan! Glad we could make your daily reporting process much simpler.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
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Great keeper of information with Cloud based back up.

Used Daily for 1+ year
Reviewed on 10/19/2018
Review Source: Capterra

The Raken has been a positive addition to our field. It has replaced the old school hard bound book used for daily reports. It has allowed us the ability to diversify the documents we upload, including daily equipment inspections and other paperwork that comes in every day. The additional benefit of uploading photos or project progress and potential issues on site have been a bonus to the project management team in that they can see details if issues without having to go to the field to see them.

Pros

It has been fairly easy for our field end users to operate. By self admittance, we are not the most tech savvy group, but it has proven to be easy to maneuver around and upload documents we find to be important to us.

Cons

Not necessarily a con, but more of a financial decision. We should have upgraded to the next level to really take advantage of the customization. That was our choice and we are working through whether we make the jump to the next level.

Response from RAKEN

Thanks for the review, Brian! It's great to hear that Raken is easy to use, especially for a non tech-savvy group, and that you find lots of importance in the app. We appreciate the feedback! Feel free to call our fantastic customer success team at 866-438-0646. They will be happy to help with any questions you may have regarding packages and capabilities.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
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Raken reports

Used Daily for 1+ year
Reviewed on 10/23/2018
Review Source: Capterra

Good and fast pace. I like baing able to mix computer and app updating depending on needs.

Pros

I can track delays easily with pictures going back to dates.

Cons

I would like to be able to see a list of one particular section of the survey throughout the whole project instead of looking day by day

I.E. - (Oct23) Survey: Any delays today? Yes, rebar was not done on West wall...
(Oct 14)Survey: Any delays today? Yes, rebar was not done on North wal...
Etc.

Response from RAKEN

Thanks for reaching out to us, Eduardo! We have a feature very similar to what you described. If you log on to our web app at app.rakenapp.com, you will be defaulted to our dashboard. From there, click on the search bar at the top. If you¿re looking for all delays that occurred during the life of a project, select the category ¿delays¿ and the project name. The search results should appear chronologically. Alternatively, you can also use the ¿Insights¿ tab under the ¿Delays¿ graph. You can specify a time frame and a project to see a graph with all delays over time. Clicking on each bar of the graph lets you see each delay in detail. One more option to consider is running a Weekly/Monthly Summary Report. It will include the daily breakdown of delays. Let us know how we can help at [email protected] Thank you!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

Raken Pricing

Starting from
$15/month
Pricing options
Free Trial
Freemium
Subscription
Value for money

Basic: $15 per user/per month billed monthly or $12 per user/per month billed annually

Professional: $37 per user/per month billed monthly or $30 per user/per month billed annually

Performance: $46 per user/per month billed monthly or $37 per user/per month billed annually

Raken Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Collaboration Tools
  • Customizable Reporting
  • Project Notes
  • Project Time Tracking
  • Projections

  • Bid Management
  • Change Order Management
  • Contractor Management
  • Cost Estimating
  • Data Import/Export
  • Document Storage
  • Estimating
  • Project Estimating
  • Project Management
  • Real Time Updates
  • Search Functionality
  • Status Tracking

Additional information for Raken

Key features of Raken

  • Activity dashboard
  • Activity tracking
  • Assignment management
  • Automatic notifications
  • Billable hours tracking
  • Collaboration tools
  • Customizable branding
  • Customizable reporting
  • Daily reporting
  • Dashboard insights
  • Deadline tracking
  • Electronic submission
  • Hourly employee tracking
  • Incident management
  • Incident reporting
  • Jobsite photo management
  • Overtime tracking
  • Payroll management
  • Photo albums
  • Photo management
  • Productivity reporting
  • Project notes
  • Project time tracking
  • Real time analytics
  • Real time construction reporting
  • Real time data
  • Reporting & statistics
  • Scheduled reporting
  • Survey management
  • Task management
  • Third party integration
  • Time card management
  • Time card management
  • To-do list
  • Weekly & monthly job summaries

Benefits

  • Daily Reports: Construction daily reports done in minutes, not hours.

  • Time Cards: Raken Time Cards enable users to track hours, assign cost codes, and manage manpower in the field while streamlining payroll processing for the office.

  • Dashboards: Raken dashboards turn construction reports into actionable data insights.

  • Photo Management: Use the camera in the Raken app to capture photos and videos while walking through the jobsite. Photos and videos captured in the app will be automatically organized by project and date, making them easy to find in the future.

  • Tasks: Assign, customize, and manage tasks and due dates across all users and devices. Tasks will automatically sync throughout teams and devices.

  • Summaries: Owners and general contractors receive project summaries delivered to their inbox on a weekly and monthly basis. These summaries are sent automatically to whoever needs to see them and feature project stats such as number of workers, hours, safety incidents, delays, missed dailies, and open tasks.

  • Raken FAQs

    Below are some frequently asked questions for Raken.

    Q. What type of pricing plans does Raken offer?

    Raken offers the following pricing plans:

    Starting from: $15/month

    Pricing model: Freemium, Subscription

    Free Trial: Available

    Basic: $15 per user/per month billed monthly or $12 per user/per month billed annually

    Professional: $37 per user/per month billed monthly or $30 per user/per month billed annually

    Performance: $46 per user/per month billed monthly or $37 per user/per month billed annually

    Q. What are the main features of Raken?

    Raken offers the following features:

    • Activity dashboard
    • Activity tracking
    • Assignment management
    • Automatic notifications
    • Billable hours tracking
    • Collaboration tools
    • Customizable branding
    • Customizable reporting
    • Daily reporting
    • Dashboard insights
    • Deadline tracking
    • Electronic submission
    • Hourly employee tracking
    • Incident management
    • Incident reporting
    • Jobsite photo management
    • Overtime tracking
    • Payroll management
    • Photo albums
    • Photo management
    • Productivity reporting
    • Project notes
    • Project time tracking
    • Real time analytics
    • Real time construction reporting
    • Real time data
    • Reporting & statistics
    • Scheduled reporting
    • Survey management
    • Task management
    • Third party integration
    • Time card management
    • Time card management
    • To-do list
    • Weekly & monthly job summaries

    Q. Who are the typical users of Raken?

    Raken has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does Raken support?

    Raken supports the following languages:

    English, Spanish

    Q. What type of pricing plans does Raken offer?

    Raken has the following pricing plans:

    Freemium, Subscription

    Q. Does Raken support mobile devices?

    Raken supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Raken integrate with?

    Raken integrates with the following applications:

    Box, Dropbox, Egnyte, Google Drive, Procore

    Q. What level of support does Raken offer?

    Raken offers the following support options:

    Knowledge Base, Online Support, Phone Support, Video Tutorials

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