Visitor Queue Pricing, Features, Reviews & Comparison of Alternatives

Visitor Queue

B2B lead generation software

4.5/5 (46 reviews)

Visitor Queue Overview

Visitor Queue is a B2B lead generation software designed to help companies of all sizes convert website visitors into sales leads using website visitor identification, Google Analytics, and IP reversal technology to identify the name and contact details of all website visitors, so that users can get into contact with them easily. Visitor Queue provides users with information on people who have already shown an interest in their products or services, giving them valuable prospects and leads to avoid cold calling and guessing.

Visitor Queue utilizes Google Analytics to identify the user data and contact information of website visitors. Team members can employ this information as a potential sales lead source. As a cloud-based solution, Visitor Queue gives users the flexibility to view their leads anytime, anywhere, via any internet-enabled device. Once users have created a Visitor Queue account, they simply need to connect to Google Analytics to begin finding leads. Within minutes, the user’s central Visitor Queue dashboard fills up with information about the businesses visiting their website. By clicking on each lead, users can access company contact, website visit and company social media account information.

Visitor Queue offers users a number of features designed to optimize their account, including account filters, automated lead assignment, scheduled email notifications (hourly/daily/weekly/monthly), lead hiding, and more. Lead queuing tools enable users to strategically sort their leads, while company search functionality helps users quickly find any lead within their Visitor Queue account. Users can also export and archive their leads, as well as email leads directly to another user’s inbox, even if they do not have a Visitor Queue account. With native Salesforce and Slack integrations, and third party integrations through Zapier, Visitor Queue helps users store, manage and communicate lead information.

Pricing

Starting from
$16/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

Visitor Queue Reviews

Overall rating
4.5/5
98% positive reviews
23
Excellent
22
Very good
1
Average
0
Poor
0
Terrible
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This is probably one of the best software applications I have ever deployed for marketing

Used Daily for 6-12 months
Reviewed on 6/22/2018
Review Source: Capterra

You know who is visiting your website on a daily basis, what they looked at and for how long. Best of all their contact information is almost always included so you can reach out and close the sale!

Pros

It just works and works well. Easy to set up and use. The interface is simple and intuitive and the set up was one of the easiest I have ever done. I would highly recommend this software to anyone who is interested in knowing who is visiting your website, and who wouldn't?!

Cons

Nothing really not to like, its great! If one thing could be changed it would be the number of leads that are missing contact information. I know this is constantly being improved as the database grows and new technologies are implemented. Nothing to stop you from getting on board!

Response from Visitor Queue

Thanks a ton of the review Kerry! Love working with other Canadian companies and it's a been a pleasure working with Keypak.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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Caller ID for your website

Used Daily for Free Trial
Reviewed on 9/24/2018
Review Source: Capterra

Visitor Queue is beneficial to use for understanding potential clients who are interested in your company, and therefore, may be potential clients. Moreover, it is beneficial for lead generation but it requires some research to take it a step further and look for names and contact details from within an organization to contact.

Pros

I liked the daily alerts that ranked the entities who visited my site the most in one day. The information is presented in a clear, concise way so that I can easily tell who may be calling for a quote after reviewing the alert. I was able to do a bit of background research on the potential client.

Cons

Although you can tell what entity visited your site and when, it does not include the name of exactly who visited you site so you can contact that specific individual. Accordingly, it's like looking for a needle in a haystack at times to figure out who visited your site; however, this is an issue not just with Visitor Queue but with other programs like VisitorTrack.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
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Great Tool that Every Sales and Marketing Department Should Invest In

Used Daily for 1-5 months
Reviewed on 9/21/2018
Review Source: Capterra

As mentioned before, their customer service really goes above and beyond. I don't care if you have the best product in the world if you have poor customer service, I'm not going to want to use it. The tool itself is allowing us to gather new leads, follow up with customers we haven't visited in a while, track regional activity, get a better understanding of which products are being viewed and a multitude of other benefits. It's great to use before visiting a customer. You can see what products they are interested in and become prepared to talk about them.

Pros

It's very easy to use and set up and the customer service is exceptional. If I have a question team is always quick to jump on a call or send me a quick email with the steps I need to follow. I like the feature of being able to set up multiple cues for myself as well as any users I've added. It allows me full control and doesn't stress my team out with doing it themselves.

Cons

The only complaint my sales team has had is you can't drill down and get an actual email. Only company information. As far as I know, there's not another lead tracking program that offers that.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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High quality lead information based on visitor IP

Used Daily for 6-12 months
Reviewed on 9/25/2018
Review Source: Capterra

Pros

I've compared this to other similar tools (Leadberry, Leadworx, etc.) and found that the quality of the information is much higher with Visitor Queue. The daily emails of leads are easy to scan for new opportunities.

Cons

As more and more chat and bot platforms begin to incorporate B2B IP identification into their services (example, Drift), stand alone tools like VQ are becoming harder to justify. Needs to have more native integrations to maximize its usefulness

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

9.0/10
Translate with Google

Easy to set up and use to track visitors on your website.

Used Daily for Free Trial
Reviewed on 9/5/2018
Review Source: Capterra

I mainly use Visitor Queue to track where visitors are coming from, who they are and to pinpoint potential leads.

Pros

The best part about this software is that you don't have to install any additional tags on your website. It pulls information through Google Analytics and you get instant data from the past 30 days as soon as you connect your account. Also can't forget about price - this is definite value for your money.

Cons

I would like to see more visual data to easily spot trends. The emails being sent daily could also be a little more visually appealing by organizing it in a chart. Other than that, the software is great!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Visitor Queue Pricing

Starting from
$16/month
Pricing options
Free Trial
Free
Subscription
Value for money

100 leads per month: $16/month or $153.60/year
200 leads per month: $32/month or $307.20/year
300 leads per month: $48/month or $460.80/year

Visitor Queue Features

  • API
  • Activity Dashboard
  • Data Import/Export
  • Social Media Integration
  • Third Party Integration

  • A/B Testing
  • Campaign Analysis
  • Campaign Management
  • Content Management
  • Customizable Branding
  • Customizable Templates
  • Drag & Drop Interface
  • Engagement Analytics
  • Monitoring
  • Multi-Channel Marketing
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Social Network Marketing
  • Tagging

Additional information for Visitor Queue

Key features of Visitor Queue

  • Account filters
  • Company contact information management
  • Company search
  • Company social media accounts
  • Contact discovery
  • Contact import/export
  • Dashboard
  • Email notifications
  • Event-based notifications
  • Google Analytics partner
  • Key people information
  • Lead archiving
  • Lead assignment
  • Lead emailing
  • Lead enrichment
  • Lead hiding
  • Lead notifications
  • Lead queues
  • Lead segmentation
  • LinkedIn contacts
  • Native Salesforce & Slack integrations
  • Performance metrics
  • Visitor identification
  • Website visit information
  • Zapier integration

Benefits

  • Access company contact, website visit and company social media account from a centralized platform, and find out information such as how much time visitors spend on the website, which pages they visit, and more.

  • Visitor Queue does not require any special website codes or IT support. Users can get started simply by connecting to their Google Analytics account.

  • The free forever plan allows users to collect up to 15 leads per month for free. Visitor Queue also supports an unlimited number of users.

  • The auto-assignment of leads ensures users do not spend time manually assigning leads to users - instead, leads can be sorted and sent to users automatically based on the location of the lead or page visited on the website.

  • Visitor Queue supports native and third party integrations with apps such as Salesforce, Slack and Zapier, to help users work and communicate more efficiently.

  • Visitor Queue FAQs

    Below are some frequently asked questions for Visitor Queue.

    Q. What type of pricing plans does Visitor Queue offer?

    Visitor Queue offers the following pricing plans:

    Starting from: $16/month

    Pricing model: Free, Subscription

    Free Trial: Available

    100 leads per month: $16/month or $153.60/year
    200 leads per month: $32/month or $307.20/year
    300 leads per month: $48/month or $460.80/year

    Q. What are the main features of Visitor Queue?

    Visitor Queue offers the following features:

    • Account filters
    • Company contact information management
    • Company search
    • Company social media accounts
    • Contact discovery
    • Contact import/export
    • Dashboard
    • Email notifications
    • Event-based notifications
    • Google Analytics partner
    • Key people information
    • Lead archiving
    • Lead assignment
    • Lead emailing
    • Lead enrichment
    • Lead hiding
    • Lead notifications
    • Lead queues
    • Lead segmentation
    • LinkedIn contacts
    • Native Salesforce & Slack integrations
    • Performance metrics
    • Visitor identification
    • Website visit information
    • Zapier integration

    Q. Who are the typical users of Visitor Queue?

    Visitor Queue has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does Visitor Queue support?

    Visitor Queue supports the following languages:

    English

    Q. What type of pricing plans does Visitor Queue offer?

    Visitor Queue has the following pricing plans:

    Free, Subscription

    Q. Does Visitor Queue support mobile devices?

    We do not have any information about what devices Visitor Queue supports

    Q. What other apps does Visitor Queue integrate with?

    Visitor Queue integrates with the following applications:

    AWeber, Base CRM, Google Analytics, Infusionsoft, Insightly, Microsoft Dynamics CRM, Pipedrive, Salesforce Sales Cloud, SugarCRM, Zoho CRM

    Q. What level of support does Visitor Queue offer?

    Visitor Queue offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

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