Open Loyalty is a cloud-based and open source loyalty platform designed to help organizations build custom loyalty and gamification solutions with features including customer management, earning points rules management, and reward campaigns management, plus levels and segments, a customer web portal, API and integrations, and more. Users who take the open source approach can completely customize their loyalty application’s design and features.
Open Loyalty provides access to four different cockpits from which users can manage admin, clients, POS and API and connectors. Users can manage their loyalty application from the centralized amin cockpit, and create a web portal for customers from the client cockpit. The API and connectors cockpit helps users connect their loyalty app with other mobile applications, ERP systems, and eCommerce platforms. An offline panel is accessible from the POS cockpit, and enables users to run their loyalty app in their offline stores.
Customer management and earning points rules features allow users to add and manage customers registered in their loyalty app, as well as define rules for earning points based on transactions and customer behavior. Users can manage the rewards available in their loyalty app by determining who can redeem rewards. Open Loyalty also allows users to establish levels and create segments based on customer transactions and behavior.
Pros
Open source
Easy to use
Great community
New features are updated frequently
Cost effective
Cons
Your tech team need to have a big experience with PHP and Docker
Open Loyalty Cloud: €250/month
Open Source: Contact Open Loyalty for pricing information.
Below are some frequently asked questions for Open Loyalty.
Open Loyalty offers the following pricing plans:
Starting from: €250/month
Pricing model: Subscription
Free Trial: Available
Open Loyalty Cloud: €250/month
Open Source: Contact Open Loyalty for pricing information.
Open Loyalty offers the following features:
Open Loyalty has the following typical customers:
Mid Size Business, Small Business
Open Loyalty supports the following languages:
English
Open Loyalty has the following pricing plans:
Subscription
We do not have any information about what devices Open Loyalty supports
Open Loyalty integrates with the following applications:
Magento, Mailchimp
Open Loyalty offers the following support options:
Online Support, Phone Support