Open Loyalty Pricing, Features, Reviews & Comparison of Alternatives

Open Loyalty

Customizable loyalty platform on open-source or cloud

5/5 (1 review)

Open Loyalty Overview

Open Loyalty is a cloud-based and open source loyalty platform designed to help organizations build custom loyalty and gamification solutions with features including customer management, earning points rules management, and reward campaigns management, plus levels and segments, a customer web portal, API and integrations, and more. Users who take the open source approach can completely customize their loyalty application’s design and features.

Open Loyalty provides access to four different cockpits from which users can manage admin, clients, POS and API and connectors. Users can manage their loyalty application from the centralized amin cockpit, and create a web portal for customers from the client cockpit. The API and connectors cockpit helps users connect their loyalty app with other mobile applications, ERP systems, and eCommerce platforms. An offline panel is accessible from the POS cockpit, and enables users to run their loyalty app in their offline stores.

Customer management and earning points rules features allow users to add and manage customers registered in their loyalty app, as well as define rules for earning points based on transactions and customer behavior. Users can manage the rewards available in their loyalty app by determining who can redeem rewards. Open Loyalty also allows users to establish levels and create segments based on customer transactions and behavior.

Pricing

Starting from
€250/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, Japan, Latin America, Mexico

Supported Languages

English

Open Loyalty Reviews

Overall rating
5/5
100% positive reviews
1
Excellent
0
Very good
0
Average
0
Poor
0
Terrible
Translate with Google

Morden / Safe / Customizable Loyalty system

Used Daily for 2+ years
Reviewed on 10/30/2018
Review Source: Capterra

Pros

Open source
Easy to use
Great community
New features are updated frequently
Cost effective

Cons

Your tech team need to have a big experience with PHP and Docker

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Open Loyalty Pricing

Starting from
€250/month
Pricing options
Free Trial
Subscription
Value for money

Open Loyalty Cloud: €250/month

Open Source: Contact Open Loyalty for pricing information.

Open Loyalty Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • CRM Integration

  • Automatic Notifications
  • Automatic Reminders
  • Calendar Management
  • Contact Database
  • Custom Fields
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Mobile Integration
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

Additional information for Open Loyalty

Key features of Open Loyalty

  • API
  • Administrator account
  • Authorization management
  • CRM
  • Client registration
  • Client search
  • Custom event
  • Customer activity tracking
  • Customer management
  • Customer web portal
  • Dashboard with key metrics, list of levels
  • Earning points rules management
  • Information page management
  • Levels & segments
  • List of agreements
  • Loyalty app management
  • Loyalty card system
  • Membership management
  • Merchant account
  • No-Card loyalty system
  • Offline panel
  • Open source availability
  • POS
  • Password recovery
  • Points balance & transfer
  • Profitability metrics
  • Refer a friend for registration
  • Returns management
  • Reward campaigns
  • System email
  • Transactions list
  • Transactions management
  • Translation editor
  • User management

Benefits

  • POS and merchants features allow users to define and manage loyalty interactions online and offline.

  • Create and manage customers registered in the loyalty application from the centralized administration cockpit.

  • Define how customers earn points with the earning points rule feature, based on either purchase history or the behavior of the customer.

  • Define rewards, set their price in points and choose who’ll be eligible to receive them. Rewards can be in the form of codes or material gifts.

  • Open Loyalty offers availability in Cloud and Open Source editions. The open source approach allows users to completely customize their loyalty app’s design and features.

  • Open Loyalty FAQs

    Below are some frequently asked questions for Open Loyalty.

    Q. What type of pricing plans does Open Loyalty offer?

    Open Loyalty offers the following pricing plans:

    Starting from: €250/month

    Pricing model: Subscription

    Free Trial: Available

    Open Loyalty Cloud: €250/month

    Open Source: Contact Open Loyalty for pricing information.

    Q. What are the main features of Open Loyalty?

    Open Loyalty offers the following features:

    • API
    • Administrator account
    • Authorization management
    • CRM
    • Client registration
    • Client search
    • Custom event
    • Customer activity tracking
    • Customer management
    • Customer web portal
    • Dashboard with key metrics, list of levels
    • Earning points rules management
    • Information page management
    • Levels & segments
    • List of agreements
    • Loyalty app management
    • Loyalty card system
    • Membership management
    • Merchant account
    • No-Card loyalty system
    • Offline panel
    • Open source availability
    • POS
    • Password recovery
    • Points balance & transfer
    • Profitability metrics
    • Refer a friend for registration
    • Returns management
    • Reward campaigns
    • System email
    • Transactions list
    • Transactions management
    • Translation editor
    • User management

    Q. Who are the typical users of Open Loyalty?

    Open Loyalty has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Open Loyalty support?

    Open Loyalty supports the following languages:

    English

    Q. What type of pricing plans does Open Loyalty offer?

    Open Loyalty has the following pricing plans:

    Subscription

    Q. Does Open Loyalty support mobile devices?

    We do not have any information about what devices Open Loyalty supports

    Q. What other apps does Open Loyalty integrate with?

    Open Loyalty integrates with the following applications:

    Magento, Mailchimp

    Q. What level of support does Open Loyalty offer?

    Open Loyalty offers the following support options:

    Online Support, Phone Support

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