SurveySparrow is an online survey tool which allows users to create and distribute customer surveys through multiple channels, as well as evaluate responses. A mobile-first, chat-like survey experience aims to make surveys more engaging and enhance survey completion rates.
SurveySparrow allows users to share custom surveys with targeted audiences quickly and easily using sharing buttons. Surveys can be shared across web, mobile, social, and e-mail, to enable smooth feedback collection.
A feature unique to SurveySparrow is the recurring survey feature, which enables users to automate and send surveys at regular intervals, so that time is saved from sending out the same employee/customer pulse survey every two weeks.
Vantagens
- Beautifully designed front and back end. Very easy to set up a survey, send it via email by their service, create different weblinks for one survey, post it within the dashboard to your desired social media channel or embed it on your website.
- Two options to embed it on your website: Inline or as a gorgeous chat widget (automatically or triggered by user)
- Change default language & string translation to make it fit your way to speak to your customers perfectly (Unfortunately only on account level and not survey level)
- The team behind Survey Sparrow is very open to user feedback and replies fast to queries, issues and recommendations
- They develop the software constantly. Every month you receive an email with the newest improvements
Desvantagens
- The chat theme doesn't support multiple rows. If a person writes a longer answer to a question, only the part which fills the row is visible to him.
- You cannot change the branding for each survey. If you like to use the chat theme for some surveys and the form theme for other questions, the color and image choice may fit for one of them really well, but for the other not.
- Webhooks are only available for the enterprise plan for bugs a month. Other services like Typeform provide Webhooks even at the free plan.
- They don't save your login beyond your browser session. Every time I have to log in again.
We are using SurveySparrow since last 8 months and its good tool for small survey which we conduct internally but it can't be used for larger survey with branching and piping. UI is very user friendly and chat support is prompt. If they can remove the bugs then its great tool. They have Individual as well business type accounts. They should reduce their pricing to be in competitive market.
Vantagens
They have awesome login page . Home page is awesome with best color used. Home page is build on word-press. We have to fill very less details for signup. Their chat services is awesome, their reply is prompt. Premium Plan is Free for 14 Days. They are cheap as compared to SurveyMonkey and other survey tools.
Desvantagens
They have less distribution feature. We can't analyze report properly as their are few bugs in tool. Free trail has 100 Responses Per month with only 10 question per survey, which is very less to evaluate a product. Other feature like custom logo, scoring, reminder, branding etc are paid which doesn't work properly.
This is a great survey tool. Comprable in price to survey monkey but does a lot more. The wave of the future is texting, online customer service, etc...and this kind of survey does that. I love it!
Vantagens
I love the conversational way to ask questions. People taking the survey will feel more at home, more comfortable giving answers. I also love the set-up for each question. It's easy and self explanatory. We've been using Survey Monkey for years and this is a nice change.
Desvantagens
I would love it if we can use the surveys on different platforms. Not just on our website, but on facebook messenger? That would be awesome! Also, the whole having to resign in every time you go to the site is a little annoying. It's certainly not a dealbreaker, but I would appreciate being remembered.
Taking Surveys becomes very easy, lot of time is saved and money is saved. Mainly our relationship with the users and client is increased.
Vantagens
Available in Very cheap rate when compared to other survey tools. The customer support team is awesome. It has different approach of creating a survey setup. Its setup mainly concentrates on Interacting directly with the user.
Desvantagens
I Feel that features are limited here. I suggest there should be some more features to use by the users.
I give SurveySparrow a top rated review! It is my go to tool for sending out surveys to my clients. Even for the very picky clients!
Vantagens
Survey sparrow has the best user interface for both the user experience and the admin experience.
It's so easy to use and build your survey's. I had tried using multiple other tools and it was always too complicated or was missing some feature.
Survey sparrow has all the features and is simple to use. You don't have to figure out how to use it because it is intuitive.
And the front end user interface is beautiful too, it can be chat style or full page style.
I highly recommend it!
Desvantagens
Sometimes the fonts are a little light, or the background is a little too light for the fonts in certain templates.
Ranging from Free to Premium, there are 4 plans available to the user.
Users can choose to be billed monthly/annually and there is also pro-rated refunding available.
The Free plan, Starter Plan at $19, Plus Plan at $29, and Premium Plan at $49 are the pricing plans offered.
Abaixo estão algumas perguntas frequentes sobre o SurveySparrow.
O SurveySparrow oferece os seguintes planos de pagamento:
A partir de: $19/mês
Modelo de preços: Gratuito, Assinatura
Avaliação gratuita: Disponível
Ranging from Free to Premium, there are 4 plans available to the user.
Users can choose to be billed monthly/annually and there is also pro-rated refunding available.
The Free plan, Starter Plan at $19, Plus Plan at $29, and Premium Plan at $49 are the pricing plans offered.
O SurveySparrow oferece os seguintes recursos:
Os clientes habituais do SurveySparrow são:
Empresas de médio porte, Non Profit, Pequenas empresas
O SurveySparrow está nos seguintes idiomas:
Inglês
O SurveySparrow tem os seguintes planos de preços:
Gratuito, Assinatura
Não temos informações sobre os dispositivos compatíveis com o SurveySparrow.
Não temos informações sobre quais integrações o SurveySparrow oferece.
O SurveySparrow oferece as seguintes opções de suporte:
FAQs, Base de conhecimento, Suporte online, Suporte por telefone
- Acquiring feedback and other information from customers in an easy, clean and fashioned way
- Survey Sparrow saved us time and money because it is beautiful out of the box with minimal design options