O Perfect Gym é um sistema de gerenciamento de clubes para todos os tipos de clubes, instalações esportivas e academias, que ajuda a lidar com todas as necessidades de gerenciamento de instalações com ferramentas de vendas, gerenciamento de sócios, faturamento, reservas, marketing e geração de relatórios. Os membros do clube podem ter controle total sobre sua associação com soluções de autoatendimento, incluindo um portal do cliente, um terminal e um aplicativo para dispositivos móveis.
O Perfect Gym oferece uma variedade de recursos para gerenciamento de associação que permitem aos usuários gerenciar perfis e preferências de membros, acompanhar visitas e compras, ver registros de atividades, gerenciar descontos, medir KPIs, exibir relatórios e muito mais. O sistema POS (ponto de serviço) permite que os usuários aceitem pagamentos e cobrem membros por aulas e sessões de treinamento pessoal. O CRM integrado permite que proprietários e gerentes armazenem dados de contato, iniciem campanhas e iniciativas de marketing e interajam com os representantes de vendas para atribuir tarefas. A análise em tempo real mostra o progresso e o sucesso das atividades de vendas rapidamente.
O Perfect Gym oferece ferramentas de autoatendimento para os clientes, incluindo um portal do cliente que permite que as pessoas se inscrevam on-line, reservem aulas, façam pagamentos on-line e muito mais. Os proprietários e gerentes de clubes podem incentivar os clientes a gerenciar suas associações, adicionar complementos e pacotes aos clientes e oferecer passes de um dia para clientes em potencial. O terminal de autoatendimento fornece um processo de registro automatizado com processamento de pagamento simplificado. O aplicativo móvel do Perfect Gym para Android e iOS permite que os associados acompanhem seu progresso, registrem e avaliem as aulas de ginástica, verifiquem quem está dando aula no dia e recebam informações sobre a instalação.
Ferramentas de comunicação, como e-mails automatizados, notificações por push e alertas por SMS, ajudam a manter os membros motivados e fiéis, lembrando-os das próximas aulas e atividades. Os recursos do centro de automação controlam os programas de fidelidade dos membros do clube para recompensar automaticamente os membros leais e transformar leads em relacionamentos duradouros. Os usuários também podem marcar e agrupar membros para criar personas do clube e definir as preferências e necessidades de cada indivíduo.
Vantagens
It´s perfect if you manage a big fitness center: you can take control of everything. Just remembering to your customers the time of their class or follow their bills and payments. That´s is a extra, definitely. I´m really impress about this app because has been thought in the dynamic of the gym, I mean, in administrative term, and also in the actions that involves customers. The design is awesome! The general presentation, colors, statistics.
Desvantagens
Probably I suggest to check the price for small fitness centers or fitness studios which are growing.
Hi Jose, we're thrilled you enjoy the platform so much. We're happy to know that our software helps you take control of all aspects of your club!
Like all software, I think there's good and bad. I think the PerfectGym website have summed up most of the good points:
* Software is cloud-based so I never have to worry about backing up my data.
* Because I run multiple sites, it's easy for me to see how each of my club is performing.
* When I open new clubs, it's easier for me to scale up.
* We can do autodebit of membership fees by credit card, and that helps us keep the revenue of the business coming in running smoothly.
* The key point is that I am able to run my gyms 24 hours using the software. This saves me on operating expenses and increase value to my members.
* Update is fairly frequent.
Now, the bad points:
* PerfectGym software has grown very big, and very fast. Most mission-critical and minor tech support matters are resolved very quickly, but sometimes there are features that are not well-implemented and it takes a long time for them to solve it. And sometimes, my support ticket is closed suddenly without any update. For example, SMS notification is a feature, but after 2 months I still could not get it working.
* The software has a lot of cool features, such as the PerfectGym app. But again, to get it work well is not straightforward and tech support is not always on-hand to fix it for you.
* Corporate Invoice: The ability to charge a group of corporate customers by invoice. It's a feature they talked about but also not working to my knowledge.
Thank you Kenny for this valuable and thorough review. Our Customer Excellence Manager will contact you directly to resolve the issues you have pointed out.
Feasible club operations, inventory management and accounting reports.
Vantagens
The fact everything can be automated, user-friendly GUI, localization according to each country, great after sales support team.
Desvantagens
Technical Support can be improved according to local KPI and Severity of an issue.
Thank you for your review! We will pass your feedback on to our support team.
You get a good running standard software as long as you stick to the main features and don't start customizing. Therefor this is a nice software.
Vantagens
The software looks good and has a lot of things a fitness club needs. Especially for chains they made some cool features. I like the design of the software, because it is easy to use if you are familiar with this kind of software. The design is simple but good enough to have some nice screens and overviews and it doesn't look overloaded.
Desvantagens
The negative aspect of the software is, that if you need a modification, it takes time and several rounds of specification and development. Features are promised quite fast, but the solution/development mostly takes much longer. Also there are always several glitches in the software, for example if texts are to long for the fields. I would still recommend this software to smaller clubs and chains.
Thank you for your review! We are consistently working on improving our speed in terms of modification to the software. As you can imagine, the platform encompasses a lot of different modules. However, we're still adding improvements every week (sometimes small ones you may not notice). If there are any bugs you come across, please don't hesitate to tell our support team. Thank you!
I've used several gym management software during the years and Perfect Gym proved to be the best value for money on the market. The list of functionalities is very long and if my team comes up with any kind of new functionality that could be good for our business guys from Perfect Gym are flexible and develop it for us. However, it is often taking some time but is done.
Vantagens
Long list of functionality
Flexible approach towards clients
Stability of the system
Desvantagens
New functionalities take some time to implement
Thank you Tomasz for the feedback. We always put business of our Clients first that is why we are flexible towards all the needs.
Abaixo estão algumas perguntas frequentes sobre o Perfect Gym.
O Perfect Gym oferece os seguintes planos de pagamento:
A partir de: €129/mês
Modelo de preços: Assinatura
Avaliação gratuita: Disponível
Não temos informações sobre os recursos do Perfect Gym.
Os clientes habituais do Perfect Gym são:
Grandes empresas, Empresas de médio porte, Pequenas empresas
O Perfect Gym está nos seguintes idiomas:
Chinês (simplificado), Inglês, Polonês, Russo
O Perfect Gym tem os seguintes planos de preços:
Assinatura
O Perfect Gym é compatível com os seguintes dispositivos:
Android, iPhone
Não temos informações sobre quais integrações o Perfect Gym oferece.
O Perfect Gym oferece as seguintes opções de suporte:
Suporte online, Suporte por telefone
You can take the control!!!!!!!!!!