Web-based time and attendance tracking for mobile workforces
4.2/5 (139 reviews)ExakTime is a cloud-based time and attendance tracking solution suitable for meeting the needs of service industries deploying workforces within the field. Boasting mobile support that incorporates smartphone apps for both iOS and Android platforms, ExakTime also captures time data via wireless field clock devices, web time tracking, biometrics and more. Employees can clock in and out with the tap of a button, leveraging Photo ID Verification to confirm identity, while supervisors can also clock whole crews and log employee tasks to aid job costing.
In addition, ExakTime utilizes GPS technology to setup customizable geofences for locations and job sites, while GeoTrakker feeds back traveling worker data. Breadcrumbs give supervisors map-based updates on current location, speed of movement and more as field staff go about their business. All this information is viewable within the SiteHub app, bringing together job site oversights, live job activity feeds, hourly labor costs and even weather forecasts. ExakTime is capable then of sending all this data out to supported accounting packages to support payroll processing within many of the most popular third-party applications. What's more, authorized users can access built-in reporting capabilities comprising 25 reporting varieties that can be customized or filtered to summarize valuable workforce performance insights.
Pros
The GPS locator showed when an employee was not at the location. When they attempted to punch in for work before they even left their house, the system would flag it red and the employee would have to be truthful. This was an important aspect to saving our company money. When you have 40 employees and several of them are making upwards or more and they are punching in for an extra 15-30 minutes daily, it makes a large difference. It also made job costing a breeze. Instead of spending several hours job costing a big job weekly, a few selections in the report screen and there is a complete breakdown within just a couple of minutes. This was an excellent money and time saver aspect of the program. Also, being able to just hit a few buttons and transfer all the time records to my accounting software for payroll is a miraculous thing for me. Instead of spending hours on time records for payroll, a couple of minutes and there it is, ready to go. On the accounting side of the program, just the money saved in time alone, paid for the program in all actuality.
Cons
If the employee turns off the GPS locator on their mobile device, they can beat the system. It is overall a great program.
Pros
I really like being able to track hours and records, and run customized reports. I also like that we don't have to bring the clocks in to collect the hours.
Cons
The thing I like least about the software is the updates. Every time it updates, another problem is created. I am not a person who gets frustrated easily, but after years of bad experiences with customer support I tend to get frustrated easily when I have to talk to them. We usually run into problems while doing payroll, and then we have to wait for them to call us back. After they call back I have to spend a couple hours on the phone trying to troubleshoot the problem, at the most inconvenient time. We purchased the software in 2011, and so we know how it works and what reports are available because we have been using the same functions and reports for years. If something breaks and I call in to support I am frequently told that has never been an option and if it was than it was a flaw in the program, or that we have been doing things wrong and we shouldn't be doing our payroll the way we are doing it.
Hello Jessica,
Thank you for giving us your valuable feedback. I am going to be passing it along to our product support teams so that they can work on making improvements based off of your feedback.
This move to the web has made things a lot better, and the support has been fantastic!! The live chat and response time/efficiency of the support team has made things far easier for our entire team!!
Pros
tracks time well
bread crumbs
Cons
would like geotraker to continue to run as long as ppl are punched in even if they close the app
would like a few more customization options, but pretty good overall
Pros
I like that you are able to leave comments on the actual timecards, it saves a lot of time from the field notes. I also like that you can see where the employees are clocking in and out from. I wish it would automatically ask them .. "Why are you clocking in here outside of the geotracker" so that they have to answer or say it was a mistake and they meant to clock out earlier. I also like all the different security settings.
Cons
The part that I least like about it is that when I am adjusting the time records, it can be very slow. Also, there are way too many report options and it is hard to figure out the right one you want and it takes too long.
Hello Shana,
Thank you for your review. We are constantly working to make updates to our services so that we can better serve our customers so we are glad to hear that you have been enjoying some of our latest updates.
Not much other than it gave us something else to use besides paper of excel. Not really happy with the product or their approach to helping customers. Seems like a take it or shake it approach with them on support and product enhancements. Sales guy was all pressure and daily hammering on the phone until we bought, then crickets.
Pros
Its half a step better than paper. I like that they have mobile apps but they don't have much useful data other than punches.
Cons
No accounting or payroll integration. Data dump only. They like to do the sell and run. Never heard from the sales guy again and can't get real help from support.
Hi Jake,
We have tried to locate you and the company listed in your review and don't see either as a customer or user. Our mission is to help our customers save time and money every day while using our system.
Please give us a call @ 888-788-8463 at your earliest convenience so we can help you get setup properly.
Best regards,
ExakTime
Contact ExakTime to request full pricing information and quotes.
Below are some frequently asked questions for ExakTime.
ExakTime offers the following pricing plans:
Pricing model: Subscription
Free Trial: Not Available
Contact ExakTime to request full pricing information and quotes.
ExakTime offers the following features:
ExakTime has the following typical customers:
Mid Size Business, Small Business
ExakTime supports the following languages:
English
ExakTime has the following pricing plans:
Subscription
ExakTime supports the following devices:
Android, iPhone, iPad
ExakTime integrates with the following applications:
ADP Workforce Now, Corecon, Kronos Workforce Ready, Microsoft Dynamics SL, Oracle JD Edwards EnterpriseOne, QuickBooks, SAP Business One, Sage 300 Construction, Viewpoint
ExakTime offers the following support options:
Online Support, Phone Support
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