Sync

Sync

Apparel enterprise resource planning (ERP) software

4.9/5 (12 reviews)

Sync Overview

Sync is an integrated product lifecycle management (PLM) and enterprise resource planning (ERP) software designed specifically for the apparel and footwear industries. Incorporating 22 different modules, Sync enables users to manage everything from style costing and materials purchasing to inventory and product orders. Sync also features allocation management, production planning, and sales management functionality alongside eCommerce and quality assurance modules.

With Sync, users can track and prioritize tasks using the critical path module, and manage warehouse inventory with scan and pack technology. Through the PLM module, users can manage product development, sourcing, and manufacturing processes. Sync also provides users with business intelligence tools including more than 80 industry-specific standard report, allowing users to analyze data and gain insight into enterprise and product performance.

Sync facilitates flexible B2B sales with the sync mobile module by allowing sales reps to create customer orders from their iPad. Equally, users can create orders and track deliveries from Sync’s B2B web portal for customers and sales representatives. Sync also includes a vendor web portal which enables users to collaborate and communicate information, documents, and tasks to suppliers.

With inbuilt accounting integration, users can manage accounting activity using systems such as QuickBooks, Sage, SAP, and MYOB. Utilzing Sync’s API, users can integrate with other third party systems, including any of their existing internal systems. Supporting electronic data interchange (EDI), Sync permits users to exchange information electronically with vendors and customers.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Middle-East and Africa, United States

Supported Languages

English

Sync Reviews

Overall rating
4.9/5
100% positive reviews
11
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
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Flexible and Customized

Used Daily for 2+ years
Reviewed on 1/29/2019
Review Source: Capterra

I think I can happily say we are running a like a well oiled machine now days, the few things that we are changing or developing are most to keep with the latest technologies of the time or upgrading to newer ways of doing things, or building a new fancy report. I would say my experience with sync has been great and will continue to be great for years to come, I have a great relationship with sync and look forward to new developments in the program to improve what already has been improved. The current state of all procedures are not set in stone, continuous improvement is what sync knows we are all about.

Pros

The fact that the sync team bends the software to suit your business. The package slowly changes and adapts to your business. There are big development updates that often bring in updates that you didn't know you needed however streamline your work flow further than you thought possible. Just recently Sync have developed a program for my company to scan jobs through the plant with a live immediate update to the server. it's been 5 years and to this day we have had no downtime, I can tell you which roll of fabric we used 5 years ago for the the garment you bring me today and it's full history this is where it gets interesting, where using history to predict the future of your business. I often use sync's data to forecast stock levels as well as tell the customer what they used before and help build a holding level for them going forward often to the customers surprise that we using data from so far back. I have appreciated that I have had a contact person who knows our system as well as we do, having a one stop person on speed dial goes a long way.

Cons

Early stages there were a few aspects that I would like changed however that would require the core system to change, these are all things of the past now days. I honestly believe you need a dedicated Sync admin on site, I was this person however if your company does not have a dedicated Sync admin or buy in from management to drive the system in, this could lead to a messy system. Capture bad data and you will get bad data out. changing what people have been doing or capturing over the past years to the new system will be your biggest challenge, people don't like change. (not really a con, this change is worth it if staff buy in) however this could be a challenge, with sync people are the biggest variable.

Response from iSyncSolutions

Thanks Rob for the great review. It¿s been a pleasure working with you & the company. We've also learnt a lot from you & the team. It¿s been a great experience & I look forward to building on our relationship by continually improving Sync to exceed your expectations!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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My experiences with Sync

Used Daily for 2+ years
Reviewed on 1/30/2019
Review Source: Capterra

Extremely good and all my needs are met , they are an example other software vendors need to follow in terms of customer service

Pros

* Ease of use
* Guidance and training provided
* Ability to fulfil most functionality I require
* Exceptional customer service
* Quick and economical turn around of new reports
* Data integrity , I cannot recall one incident of issues with data integrity

Cons

* There are one are two screens that are not as intuitive as could be , once you know what to do very easy , but if one had never worked in that screen you would not be able to proceed without training .

Response from iSyncSolutions

Hi Malcolm,
Thanks for the great review & feedback. We aim to provide 99.997% guaranteed up time. I¿m glad that you have experienced the exceptional Data integrity in Sync. It is of utmost important to us to ensure that you can 100% rely on the information & reports provided by Sync.

I¿m glad to hear that you see Sync as a positive example in the software industry & we will continue to try our hardest to provide the best service possible.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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Our company is Manufacturing and Retail Driven.

Used Daily for 2+ years
Reviewed on 1/29/2019
Review Source: Capterra

The reporting and system efficiency is of the highest quality.
The staff are friendly and knowledgeable.

Pros

Due to the nature of our business, the Sync systems are able to achieve offshore manufacturing with minimal errors. Part of our manufacturing is in non English speaking countries and they are achieving the desired result. Our requirements are met 100%.
Our processes are user friendly, efficient and ensure full trace-ability at all times.
We use Sync for all our raw materials processing, full manufacturing processes, finished goods processing, distribution, web sales (including online) to our Finance integration.

Cons

As the Company Sync administrator I cannot fault the system in any way.
We have the support of efficient and professional service from the local office if required.

Response from iSyncSolutions

Thanks Felicty for your review. We thoroughly enjoy working with you & the team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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Sync review

Used Daily for 2+ years
Reviewed on 1/30/2019
Review Source: Capterra

Stand out operational system with great support and product development. Very happy with the system and will highly recommend the use in the industry.

Pros

Software is very user friendly and allows one to see the detail and to get a overall view of the operational activities. Support is of the highest quality and the development team are are very willing and capable with customized reports. The whole operational process can be done on one platform in an industry with many variables and diverse BOM's. The software platform is very consistent with no downtime and virtually no errors in data integrity. Extremely functional and reliable operational system.

Cons

Terminology in the industry is a problem and thus some descriptions/terminology is difficult to understand at first.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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Management by Exception

Used Daily for 2+ years
Reviewed on 6/25/2016
Review Source: Capterra

Our company has been using Sync for around 6 years now and it has really changed the way we are able to manage our business. It has also helped to improve productivity and meant that we were able to implement a fast fashion model.

Pros

It is easy to use and easy to train staff on the way it works. New improvements come out regularly, and support is fast and efficient.

Cons

Some of the features we would like to have developed take longer than we would like.

Response from iSyncSolutions

Thanks Roselynne. We really appreciate your feedback. We thoroughly enjoy working with your team & getting your valuable input. Sissyboy is an awesome brand!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Sync Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

For pricing information, contact Sync directly.

Sync Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Reporting & Statistics
  • Third Party Integration

  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Monitoring
  • Multi-Location
  • Real Time Data
  • Workflow Management

Additional information for Sync

Key features of Sync

  • API
  • Accounting integration
  • Activity dashboard
  • Activity tracking
  • Approval process control
  • Availability indicator
  • B2B web sales module
  • Barcode scanning
  • Bills of material
  • Business intelligence
  • Catalog management
  • Collaboration tools
  • Communication management
  • Configuration management
  • Critical path
  • Customizable linesheets
  • Database support
  • Drag-and-drop interface
  • Graphical planning
  • Industry-specific standard reports
  • Inventory control
  • Inventory tracking
  • Invoice management
  • Material inventory
  • Materials management
  • Materials purchasing
  • Multi-channel management
  • Order entry
  • Prioritizing
  • Process manufacturing
  • Product catalog
  • Product lifecycle management
  • Product variation control
  • Production forecasting
  • Production planning
  • Production tracking reports
  • Purchasing management
  • Quality assurance
  • Sales management
  • Scan & pack
  • Scenario planning
  • Sourcing
  • Status tracking
  • Style costing
  • Supply chain management
  • Task management
  • Tech pack development
  • Vendor web portal
  • eCommerce management

Benefits

  • Sync offers 22 modules in a single solution, equipping users with the tools to manage everything from costing, purchasing, and inventory, to sales and accounting.
  • Sync supports accounting integration, enabling users to manage their accounting data through applications including QuickBooks, MYOB, and Sage.
  • Sync includes an API, allowing users to integrate seamlessly with any of their existing internal, or external systems.
  • Sync supplies users with over 80 different reports, granting insight into best business practices in the apparel industry.
  • Sync centralizes orders received remotely or internally, providing users with an omni-channel environment from which to gain visibility into all sales orders.

  • Sync FAQs

    Below are some frequently asked questions for Sync.

    Q. What type of pricing plans does Sync offer?

    Sync offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    For pricing information, contact Sync directly.

    Q. What are the main features of Sync?

    Sync offers the following features:

    • API
    • Accounting integration
    • Activity dashboard
    • Activity tracking
    • Approval process control
    • Availability indicator
    • B2B web sales module
    • Barcode scanning
    • Bills of material
    • Business intelligence
    • Catalog management
    • Collaboration tools
    • Communication management
    • Configuration management
    • Critical path
    • Customizable linesheets
    • Database support
    • Drag-and-drop interface
    • Graphical planning
    • Industry-specific standard reports
    • Inventory control
    • Inventory tracking
    • Invoice management
    • Material inventory
    • Materials management
    • Materials purchasing
    • Multi-channel management
    • Order entry
    • Prioritizing
    • Process manufacturing
    • Product catalog
    • Product lifecycle management
    • Product variation control
    • Production forecasting
    • Production planning
    • Production tracking reports
    • Purchasing management
    • Quality assurance
    • Sales management
    • Scan & pack
    • Scenario planning
    • Sourcing
    • Status tracking
    • Style costing
    • Supply chain management
    • Task management
    • Tech pack development
    • Vendor web portal
    • eCommerce management

    Q. Who are the typical users of Sync?

    Sync has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does Sync support?

    Sync supports the following languages:

    English

    Q. What type of pricing plans does Sync offer?

    Sync has the following pricing plans:

    Subscription

    Q. Does Sync support mobile devices?

    We do not have any information about what devices Sync supports

    Q. What other apps does Sync integrate with?

    Sync integrates with the following applications:

    MYOB, Magento, Microsoft Dynamics CRM, QuickBooks, SAP Business One, Sage 300 Construction, ShipStation, Shopify, Xero

    Q. What level of support does Sync offer?

    Sync offers the following support options:

    Online Support, Phone Support