FieldPulse Pricing, Features, Reviews & Comparison of Alternatives

FieldPulse

All-in-one field service management solution

5/5 (12 reviews)

FieldPulse Overview

FieldPulse is an all-in-one field service management solution that helps mobile service businesses manage customer data, schedule jobs, create and send invoices and estimates, track payments, and get insight into business operations. The solution adapts to businesses of all sizes and industries, and can be accessed via desktop or the native mobile app for Android or iOS.

Job scheduling and dispatching features allow users to assign jobs to an individual or team using quick entry forms. Users are able to attach job notes, files, photos and comments to help field techs efficiently complete the job. FieldPulse’s built-in CRM enables users to view all customer related files including invoices, photos, payments, estimates, and more. Employees can create estimates, quotes, and proposals using their mobile device, with electronic signature functionality for immediate approval.

FieldPulse automatically logs all status updates to the activity feed, including a timestamp and a geotag of the user’s location. Job records can be divided into subtasks with individual due dates, descriptions, assigned members, due date/time, and more. All invoices can be stored in the repository, along with templates for commonly used invoice items. The platform helps users stay on top of estimates with payment status tracking features that remind users of open estimates and invoices, as well as overdue outstanding invoices.

FieldPulse sends mobile notifications with individually customized settings to assigned team members, alerting them about an upcoming job. The platform enables a variety of user roles and permissions that allow specific access and functionality based on a user’s job function. Integration with Square automatically links invoices and accepts payments from customers, whether at the office or in the field.

Pricing

Starting from
$39/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, United States

Supported Languages

English

FieldPulse Reviews

Overall rating
5/5
100% positive reviews
12
Excellent
0
Very good
0
Average
0
Poor
0
Terrible
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Awesome app for a company!

Used Daily for 1+ year
Reviewed on 7/24/2018
Review Source: Capterra

We went virtually paperless for our timesheets, and job sheets. This also helped us track our employees and their hours much easier, as well as account for their time on each job.

Pros

Ease of use is definitely a big one. It took no time to figure out what you were doing, and set up everything in there that you needed.
Features is pretty extensive. We have tried other apps (cheaper ones) and found that they didn't really work for our company. We didn't need the full construction app like BuilderTrend, and needed something a bit more than for service calls, and this was the perfect in the middle app!
Quality is pretty good! Has its own couple glitches, but customer service takes care of them right away!
Previously, we had a system of all paper and had a gap in our communication on the jobs and such. This app helped us go virtually paperless in our timesheets, and job sheets because now everything is accessible to our users on their phones. The amount of data that it takes is next to nothing, which was a concern of our employees.

Cons

It is a bit slow at times uploading and updating your lists, especially if you have a larger list.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
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Great product from a great company!

Used Daily for 1+ year
Reviewed on 7/24/2018
Review Source: Capterra

Pros

By far, the best thing about FieldPulse is their customer service. It feels like they are more business partners sometimes, going above and beyond to tweak and improve their product to make my business run smoother and more efficiently.

Cons

Only thing I wish I could do is create custom customer statuses (categories). ex, 2017 customers, 2018 customers, ect. They kind of did this by creating customer tags, but it's not the same.

Rating breakdown

Value for Money
Ease of Use
Customer Support

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FieldPulse

Used Daily for 1+ year
Reviewed on 8/21/2018
Review Source: Capterra

It's been a great addition to our workflow. We've gotten rid our paper tickets and can take credit cards on-site. Our employees, even the older guys, have the app down pat. It's a must have!

Pros

This app boosted our efficiency in our small electrical company and the result was more profits.

Cons

The app can be slow to load at times but it's improved greatly since we started using it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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Absolutely LOVE this software! Very easy to use and the support team is phenomenal!

Used Daily for 1-5 months
Reviewed on 7/24/2018
Review Source: Capterra

This software helps me stay organized and keep up with everything going on out in the field!

Pros

I went through many other software trials looking for that perfect fit. I wanted a software that would keep up with multiple customers, multiple jobs, a great CRM, Invoicing, Payments, and an organized way to keep up with job comments and files. FieldPulse is the perfect fit for what i was looking for. The Support is amazing, they are always quick to respond with any questions that i have, and are always looking to make improvements!

Cons

The only Cons i have are that there isn't currently a sync with Xero accounting, and there is a way to currently do inventory tracking.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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FieldPulse has really helped improve our invoicing, customer database, and job scheduling

Used Daily for 6-12 months
Reviewed on 7/26/2018
Review Source: Capterra

Pros

Customer data base and google maps integration is nice to use while driving to location. Tech support has been spot on as well.

Cons

Not being able to see customers phone number from job record and not being able to email file attachments straight from app like you can invoice or estimates.

Rating breakdown

Value for Money
Ease of Use
Customer Support

FieldPulse Pricing

Starting from
$39/month
Pricing options
Free Trial
Subscription
Value for money

$39/month for the fist user, then additional users are based on roles:

Service Agent Role: $10 per user, per month

Manager Role: $20 per user, per month

FieldPulse Features

  • Automatic Notifications
  • Invoice Management
  • Multi-Location

  • API
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Compliance Management
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Monitoring
  • Real Time Data
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for FieldPulse

Key features of FieldPulse

  • Assign jobs based on relative location
  • Attach job notes and comments
  • Browser WebApp
  • Built-in CRM
  • Create and send estimates
  • Create estimates, quotes, or proposals for customers
  • Customer management
  • Customer profiles
  • Dispatch management
  • Electronic signature
  • File and photo attachments
  • GPS map view
  • Gantt based scheduling tools
  • Geolocation tagging
  • Invoice item repository
  • Invoice item templates
  • Invoice mangement
  • Mobile alerts
  • Mobile payments
  • Multiple schedule views
  • Notifications
  • PDF generation
  • Payment history
  • Payment status tracking
  • Quotes / estimates
  • Reminders
  • Scheduling
  • Send itemized proposals
  • Service history tracking
  • Status updates
  • Subtasks
  • Task management
  • User roles and restrictions
  • iPhone and Android apps

Benefits

  • FieldPulse helps organizations cut down on paperwork and administrative tasks by sending proposals and invoices, scheduling jobs, and receiving payments via mobile phone.

  • Organizations are able to manage customer information with the built-in CRM, and keep track of payments, past jobs and invoices.

  • FieldPulse helps increase efficiency with automated scheduling and various schedule views ranging from daily agendas, map plots, and team gantt charts.

  • The platform keeps teams up-to-date and on track with job status updates, job assignment alerts, and reminder notifications.

  • With FieldPulse’s invoice status lists, users can view open estimates, invoices and overdue outstanding invoices, even while on the go.

  • FieldPulse FAQs

    Below are some frequently asked questions for FieldPulse.

    Q. What type of pricing plans does FieldPulse offer?

    FieldPulse offers the following pricing plans:

    Starting from: $39/month

    Pricing model: Subscription

    Free Trial: Available

    $39/month for the fist user, then additional users are based on roles:

    Service Agent Role: $10 per user, per month

    Manager Role: $20 per user, per month

    Q. What are the main features of FieldPulse?

    FieldPulse offers the following features:

    • Assign jobs based on relative location
    • Attach job notes and comments
    • Browser WebApp
    • Built-in CRM
    • Create and send estimates
    • Create estimates, quotes, or proposals for customers
    • Customer management
    • Customer profiles
    • Dispatch management
    • Electronic signature
    • File and photo attachments
    • GPS map view
    • Gantt based scheduling tools
    • Geolocation tagging
    • Invoice item repository
    • Invoice item templates
    • Invoice mangement
    • Mobile alerts
    • Mobile payments
    • Multiple schedule views
    • Notifications
    • PDF generation
    • Payment history
    • Payment status tracking
    • Quotes / estimates
    • Reminders
    • Scheduling
    • Send itemized proposals
    • Service history tracking
    • Status updates
    • Subtasks
    • Task management
    • User roles and restrictions
    • iPhone and Android apps

    Q. Who are the typical users of FieldPulse?

    FieldPulse has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does FieldPulse support?

    FieldPulse supports the following languages:

    English

    Q. What type of pricing plans does FieldPulse offer?

    FieldPulse has the following pricing plans:

    Subscription

    Q. Does FieldPulse support mobile devices?

    FieldPulse supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does FieldPulse integrate with?

    FieldPulse integrates with the following applications:

    NiceJob, QuickBooks Online, Square Point of Sale

    Q. What level of support does FieldPulse offer?

    FieldPulse offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials