AvidXchange Pricing, Features, Reviews & Comparison of Alternatives

AvidXchange

Accounts payable & payment automation solution

4.7/5 (16 reviews)

AvidXchange Overview

AvidXchange is a cloud-based accounts payable and payment automation solution which offers tools for invoice data capture, invoice processing, vendor payments, reporting, and more. The system integrates with a range of other business softwares and accounting applications, including Sage, QuickBooks, NetSuite, Microsoft Dynamics, and more.

AvidXchange automatically captures data from invoices submitted electronically by vendors, either by email or on the web. Vendors are automatically sent email confirmations when invoices are received, and if vendors only work with paper invoices, these can be submitted using a secure lockbox, and are converted to electronic format, allowing users to receive all of their invoices electronically. Data is automatically imported into the system once an invoice is received, removing the need for users to manually enter invoice data. Unlimited custom enforceable invoice approval workflows can be created to route invoices to specific departments or users, and account codes can be automatically assigned, including allocation codes.

With AvidXchange, vendors can be paid electronically while still maintaining existing approval workflows and banking relationships. Payment approval workflows can also be customized, with options for multiple approvers and step-level approvals. Payment and approval statuses can be viewed at any time. Users can also create over 50 standard reports with AvidXchange, or create their own custom reports, including accounts payable activity reports, missing invoice reports, and accrual reports. Reports can be scheduled, and subscribed to based on user authorization levels.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

AvidXchange Reviews

Overall rating
4.7/5
94% positive reviews
12
Excellent
3
Very good
1
Average
0
Poor
0
Terrible
Translate with Google

I have been using Avid for about 4 years to review and approve various departmental invoices.

Used Daily for 2+ years
Reviewed on 7/26/2018
Review Source: Capterra

Pros

I like that it is easy to find invoices already in the system. I can search by vendor name or invoice number and the invoice and it's history will be retrieved right away.

Cons

What I like least about this software is that once the invoice has been approved and batched to be paid on a certain date, there really is no way for you to know if the check has been cut or sent until the accounts payable department manually updates each invoice with it's check image and number. Wish there was a way for it to be automatically added to Avid and where you can check on the status right away.

Response from AvidXchange

Thank you for the review! Great to see that we're helping your AP process be more efficient.

I would love to learn more about the challenges you're having with check payments so we can make sure our product team is aware. Please feel free to reach out. Thank you!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Translate with Google

Very helpful and seemed like the most efficient and provided the most ways to obtain info.

Used Daily for 2+ years
Reviewed on 9/16/2017
Review Source: Capterra

Efficiency, workflow and fraud control, reduced data entry, centralized invoice processing and accuracy.

Pros

Customer service, efficiency, data retainage, ease of finding invoices for vendors and auditors, fraud protection and frequent updates to correct any bugs that are found in the system.

Cons

That utility cutoff notices are placed in the statement queue and that you are not able to look up avengers invoice by the account number.

Response from AvidXchange

Hi Tonya,

Thanks for the great review!

I will pass on your feedback to our Utility team.

If you have any questions feel free to reach out to me personally: [email protected]

Thanks again!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Translate with Google

AvidXchange helps us get our vendors paid quickly

Used Daily for 2+ years
Reviewed on 10/10/2018
Review Source: Capterra

Pros

I really appreciate the fact that there is no longer paper invoices floating around the office & potentially getting lost on someone's desk.

Cons

It would be helpful if there was an easy way to import from a .csv file.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Translate with Google

Avid Exchange has completely streamlined our AP process.

Used Daily for 1+ year
Reviewed on 7/19/2018
Review Source: Capterra

Improved AP workflow, all automated and no more paper!

Pros

The software is easy to use and the support is top notch. Once the workflows are setup invoices move seamlessly through the approval process.

Cons

My only gripe would be on the Avid Pay module. Would love to see them offer for payments to be paid via ACH rather than just virtual card or check.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Translate with Google

Awesome for invoice tracking and AP

Used Daily for 1+ year
Reviewed on 10/17/2018
Review Source: Capterra

Pros

Very easy to set up and use, great customer service. Quick and easy to learn.

Cons

Indexers. Invisible trolls that come with the software who go in, pull the invoices and assign them where they want, so there may be invoices in random queues that are paid late, unless you check the random queues often.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

AvidXchange Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Pricing information is available on inquiry.

AvidXchange Features

  • Accounting Integration
  • Automatic Notifications
  • Customizable Reporting
  • Electronic Payments
  • Invoice Processing
  • Receiving

  • API
  • Accounting Management
  • Activity Dashboard
  • Auditing
  • Automatic Reminders
  • Billing & Invoicing
  • Data Import/Export
  • Expense Tracking
  • Invoice Management
  • Multi-Currency
  • Real Time Data
  • Recurring Billing
  • Reporting & Statistics
  • Third Party Integration

Additional information for AvidXchange

Key features of AvidXchange

  • Accounting system integrations
  • Ad hoc & customizable reporting
  • Alerts for due payments
  • Audit trail
  • Automated account code assignment
  • Automated bill payments
  • Automated email confirmations to vendors
  • Central data repository
  • Custom invoice approval workflows
  • Custom payment approval workflows
  • Electronic invoice capture
  • Invoice submissions by email & web
  • Invoice tracking
  • Payment controls
  • Payment tracking
  • Status tracking

Benefits

  • Vendors can be paid electronically while still maintaining current banking relationships and existing approval processes.

  • Payment approval processes can be created with options for multiple approvers and step-level approvals.

  • Over 50 standard billing and invoice reports are built-in, and custom reports can be defined on an ad hoc basis, or scheduled for regular reporting.

  • Invoice approval processes can be automated, enabling users to electronically track invoices through paperless workflows.

  • Vendor invoices can be submitted electronically by web or email, and data is automatically imported into the system when an invoice is received.

  • AvidXchange FAQs

    Below are some frequently asked questions for AvidXchange.

    Q. What type of pricing plans does AvidXchange offer?

    AvidXchange offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Pricing information is available on inquiry.

    Q. What are the main features of AvidXchange?

    AvidXchange offers the following features:

    • Accounting system integrations
    • Ad hoc & customizable reporting
    • Alerts for due payments
    • Audit trail
    • Automated account code assignment
    • Automated bill payments
    • Automated email confirmations to vendors
    • Central data repository
    • Custom invoice approval workflows
    • Custom payment approval workflows
    • Electronic invoice capture
    • Invoice submissions by email & web
    • Invoice tracking
    • Payment controls
    • Payment tracking
    • Status tracking

    Q. Who are the typical users of AvidXchange?

    AvidXchange has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does AvidXchange support?

    AvidXchange supports the following languages:

    English

    Q. What type of pricing plans does AvidXchange offer?

    AvidXchange has the following pricing plans:

    Subscription

    Q. Does AvidXchange support mobile devices?

    We do not have any information about what devices AvidXchange supports

    Q. What other apps does AvidXchange integrate with?

    AvidXchange integrates with the following applications:

    AccountMate, AppFolio, FinancialForce Accounting, FinancialForce HCM, FinancialForce SCM, NetSuite, Rent Manager, Sage 50cloud, Sage Intacct, Viewpoint

    Q. What level of support does AvidXchange offer?

    AvidXchange offers the following support options:

    Online Support, Phone Support