Outbound Pricing, Features, Reviews & Comparison of Alternatives

Outbound

Send push notifications, SMS and email based on user actions

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Outbound Overview

Outbound is an online, subscription service for managing and sending more effective web and mobile messages. With packages supporting 2,000-10,000 and beyond messaged users, Outbound allows mobile push, SMS and email to be triggered by particular actions. By selecting rules and filters for how users interact with websites or apps, messages adopt the most relevant tone and context for customer engagement. These automated trigger-based campaigns are linked to selectable action events, adding users to the corresponding campaigns in real time. Delays can then be set to dictate how long a message should be sent after a designated action trigger. Broadcast campaigns are also available for sending one-time messages to a selected group based on filters segmenting users by user attributes, event history or event properties.

Specifically regarding push messages, Outbound facilitates the creation of permission-lead iOS and Android notifications. Permission and pre-permission prompts can be displayed based on trigger actions, offering custom explanations on what notifications are for and why. Those permissions are then tracked to reveal how users have responded and whether any opt-outs or app uninstalls occur as a result of a notification campaign. Variants then allow testing of push variations against each other or indeed push versus email or SMS. Conversely, control groups can be setup to compare the impact on goal conversions or permission rates when push notifications are not sent at all. By all the while keeping a device history, Outbound can be used to deploy iOS, Android, SMS or email campaigns proven to be most effective within certain user groups, depending on prior app engagement.

Aside from Outbound’s built-in metrics and device targeting tools, the software leverages a streamlined field-based UI to make message composition or customization intuitive. Drag-and-drop variables quickly insert user data or trigger event information, while deep-linking and platform-specific fields for badge counts or imagery ensures messages arrive as intended.

Pricing

Starting from
$149/month
Pricing options
Free Trial
Subscription

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

Outbound Pricing

Starting from
$149/month
Pricing options
Free Trial
Subscription

14-day free trial

Small: $149 per month ($75 per additional 1,000 messaged users)
Medium: $399 per month ($40 per additional 1,000 messaged users)
Large: Request a quote

Outbound Features

  • API
  • Automatic Notifications
  • Instant Messaging
  • SMS Integration
  • Voice Mail

  • Activity Dashboard
  • CRM Integration
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Chat
  • Conferencing
  • Live / Video Conferencing
  • Monitoring
  • Receiving
  • Reporting & Statistics
  • Third Party Integration

Additional information for Outbound

Key features of Outbound

  • A/B test message content and channels against set goals
  • Additional support for sending voice messages
  • Compose and send push notifications to iOS and Android
  • Compose platform-specific messages with custom fields
  • Define permission and pre-permission push prompts for mobile
  • Developer tools for hooking data up to the Outbound API
  • Drag and drop variables for inserting user and event data
  • Segment selected users into group message campaigns
  • Send emails and messages based on user event triggers
  • Send real-time message campaigns with set delivery delays
  • Support for SMS-based messaging
  • Track customer actions, permissions & device usage histories

Benefits

  • Send richer, more effective email, SMS and push notification messages to customers based on how they engage with a website or app.
  • Setup action event triggers linked directly to usage histories to ensure subsequent notifications are personalized and relevant.
  • Automate trigger-based messages with desired delays or send one-time messages to segmented user groups with broadcast campaigns.
  • Create targeted, platform-specific iOS and Android push notifications with custom permission prompts.
  • Track push permissions and establish how users have responded versus alternative campaigns or no campaign at all.
  • Intuitive composition tools use drag-and-drop variables and platform-specific messaging fields to add user data and custom content.
  • Test and compare the various messaging methods against each other and preview how notifications appear on targeted devices.
  • Outbound FAQs

    Below are some frequently asked questions for Outbound.

    Q. What type of pricing plans does Outbound offer?

    Outbound offers the following pricing plans:

    Starting from: $149/month

    Pricing model: Subscription

    Free Trial: Available

    14-day free trial

    Small: $149 per month ($75 per additional 1,000 messaged users)
    Medium: $399 per month ($40 per additional 1,000 messaged users)
    Large: Request a quote

    Q. What are the main features of Outbound?

    Outbound offers the following features:

    • A/B test message content and channels against set goals
    • Additional support for sending voice messages
    • Compose and send push notifications to iOS and Android
    • Compose platform-specific messages with custom fields
    • Define permission and pre-permission push prompts for mobile
    • Developer tools for hooking data up to the Outbound API
    • Drag and drop variables for inserting user and event data
    • Segment selected users into group message campaigns
    • Send emails and messages based on user event triggers
    • Send real-time message campaigns with set delivery delays
    • Support for SMS-based messaging
    • Track customer actions, permissions & device usage histories

    Q. Who are the typical users of Outbound?

    Outbound has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does Outbound support?

    Outbound supports the following languages:

    English

    Q. What type of pricing plans does Outbound offer?

    Outbound has the following pricing plans:

    Subscription

    Q. Does Outbound support mobile devices?

    We do not have any information about what devices Outbound supports

    Q. What other apps does Outbound integrate with?

    Outbound integrates with the following applications:

    Amplitude, Amplitude

    Q. What level of support does Outbound offer?

    Outbound offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support