CrazyCall is Cloud Telephony for Business with Call Recording that allows Sales Professionals to replace their handset with CRM-enabled, easy to use and competitively priced software that provides local telephone numbers, reports results to managers in real-time, and even automates cold-call campaigns to speed up ROI of cold-call campaigns. It’s virtually Faster than a Telephone! Crazy enough, but it also integrates with websites as a click-to-call lead capture popup and can handle local incoming calls, regardless of what country your sales team is in!
Vantagens
My job involves a lot of time on the phone talking to clients, stock brokers and fund managers. Since I wear many hats, there are times when I can forget what one person needs or miss something they said during our conversation. This can happen when I’m multitasking and not able to write things down. With the help of CrazyCall, this program has eased the pressure and helped me keep track of my important phone conversations. The recording feature allows me to play back our conversations which I do at the end of the day before work ends. With CrazyCall, I can be more organized and efficient. It teaches me to prioritize my projects accordingly.
Desvantagens
Not much to comment on because I like their service. Perhaps an additional perk would be to add a video conference call feature that is recordable so we can keep track of the conversations.
Thanks for sharing your thoughs! We're really happy we can help with your day-to-day work :)
We are using CrazyCall for more than a year now for our call center focusing on outbound campaigns (telesales & surveys). The experience was very positive from the pre-sales part, and it got even better after we got on board. Any issue or question is addressed in a very easy and efficient manner by the support team.
The platform is easy to administer, the sound quality is very good and the features and functionalities, although a work in progress, are getting richer by the month. On top of that, the support team has proven it is striving to accommodate off-the-shelf feature-related requests.
If you are focused on outbound and are looking for a cloud-based, sound solution, I would definitely consider CrazyCall. Keep up the good work guys
Vantagens
Easy to administer at all levels, general settings, users and campaigns
Flexible scripting tool
Very good sound quality
Exceptional customer service
Team very responsive to customer requests
Integrated email functionality
Desvantagens
Inbound functionality not yet developed
No custom report building capabilities
SMS/social media not integrated
Vantagens
It has raised our level of organization and management more than any other addition to our current workflow. It's helped cheapen our operation, increase the quality of our calls, and create powerful reports of any kind.
Desvantagens
Initially we were concerned that the connection through web browsers could be compromised, but network quality has generally been excellent. After having used it for just a little bit of time, we're very satisfied with CrazyCall.
Thanks for the 5 stars! :)
It is a fairly easy to use application and as you get involved with it your knowledge increases and so your speed when working on it, has a very good sound quality.
Vantagens
In a job where the flames are endless CrazyCall has been very helpful, from being able to record calls in an orderly manner, to keep track of the cases that we have both in favor and negatively, this application has managed to improve our performance and increase our quality of service.
Desvantagens
The download of information from the cloud is usually somewhat slow.
Hi Karla,
thanks for sharing your opinion! :) We're super happy to see how beneficial CrazyCall has been for your business.
Vantagens
Covers all the necessary features for customer service. File transfer is not featured by most software similar to CrazyCall. The process of our call documentation did change after we discovered CrazyCall. The support team was easy to contact regarding our problems and difficulties.
Desvantagens
The team had a difficulty with the setup for a while, but after contacting the support team, it was then easily setup. No more further disadvantages faced while using CrazyCall.
Thank you for the review! It keeps us motivated. Our support team says hi! :)
14-day free trial, no credit card required.
CrazyCall offers 3 plans:
Plan Starter: $11 per user, per month.
Plan Team: $22 per user, per month.
Plan Professional: $45 per user, per month.
Apart from subscription fees, final monthly costs will depend on the number of calls made and to which countries.
Local Caller Numbers - International calls appear as from the country you’re calling
Faster than a Telephone - Click and call buttons available in context of your work apps
Management Dashboard - Actionable inbound and outbound call analytics
Lead Capture for your Website - Website plugins that allow visitors to call you in the moment they get interested
Contact Center in the Cloud - No setup, call scheduling, call scripts, automatic dialers, contact import/integration, automated call distribution, live listening, local phone numbers from any country
Cloud Telephony Plans - 1000 Free Minutes for International Calls, Competitive International Connection Rates, Professional, business-grade Sound Quality
Abaixo estão algumas perguntas frequentes sobre o CrazyCall.
O CrazyCall oferece os seguintes planos de pagamento:
A partir de: $11/mês
Modelo de preços: Assinatura
Avaliação gratuita: Disponível
14-day free trial, no credit card required.
CrazyCall offers 3 plans:
Plan Starter: $11 per user, per month.
Plan Team: $22 per user, per month.
Plan Professional: $45 per user, per month.
Apart from subscription fees, final monthly costs will depend on the number of calls made and to which countries.
O CrazyCall oferece os seguintes recursos:
Os clientes habituais do CrazyCall são:
Grandes empresas, Empresas de médio porte, Pequenas empresas
O CrazyCall está nos seguintes idiomas:
Inglês
O CrazyCall tem os seguintes planos de preços:
Assinatura
Não temos informações sobre os dispositivos compatíveis com o CrazyCall.
O CrazyCall se integra com os seguintes aplicativos:
Pipedrive, Zapier
O CrazyCall oferece as seguintes opções de suporte:
FAQs, Base de conhecimento, Suporte online, Suporte por telefone
