Salesmachine scores your customers in realtime to follow customers health in your user lifecycle.
Increase your conversion rate and reduce your churn with automatically tasks, emails and notifications based on customers behavior and status.
Pros
- beautiful UI
- all features needed to start you own business grow
Cons
- not for me
Salesmachine provide a reliable solution and a good UI for customer success manager.
Using their workflows allowed us to do simple automation based on our incoming data, and it work well!
Customer profiles on Salesmachine are particularly interesting and provide all the information a CS would need at a glance.
Pros
Easy to setup
Easy to use
All information at a glance
Cons
Searching for user in a large database is a bit slow
It would helpful to have more tooltips or informations on some workflows elements
Salesmachine gives our team the tools to monitor all of our customers behavior this is needed to reach out just in the right moment. Salesmachine has a beautiful and simple design and the setup plus the integration with Segment was really easy.
Rating breakdown
The UI that the team behind Sales machine has put together is fantastic, the onboarding process is also great. Looking forward to working with it more in the future and finding new ways it can help me and my business grow.
Pros
Ease of use
Cons
Which there were more integrations with other SaaS offerings.
Plan Free: Unlimited users, up to 1000 contacts.
Plan Starter: Per user, up to 20,000 contacts.
Plan Business: Per user, up to 50,000 contacts.
CUSTOMER PROFILES: Know everything about your customers.
Salesmachine tracking tools collects all the customers information, interactions with your product, emails activity, location and more so you can have all the information you need to interact with them.
SEGMENTATION: Group customers based on their actions.
Create custom segments to identify customers who risk to churn, who are ready to pay, are not activated, need assistance, need a coupon before to pay and much more. Receive statistics on your segment to know how they perform.
TASKS, EMAILS, NOTIFICATIONS: Always know what to do and when to do it.
Create custom workflows to automatically generate to do, emails, tasks and notifications. Tasks and alerts are displayed in the productivity dashboard.
INTEGRATIONS: Connect external services to make your Salesmachine smarter.
Salesmachine connects with your email provider, with your support, marketing, payment tools, with your CRM and with your team communication tool. We add new services on regular basis.
PREDICTIVE ENGINE: Predict customer health to reduce churn and close more deals. Salesmachine leverages data science to detect customers churn / buy signals to help you make the best decisions.
SLACK / HIPCHAT INTEGRATIONS: Manage your sales and customer success directly from your team communication tool.
Below are some frequently asked questions for Salesmachine.
Salesmachine offers the following pricing plans:
Starting from: $60/month
Pricing model: Freemium, Subscription
Free Trial: Available
Plan Free: Unlimited users, up to 1000 contacts.
Plan Starter: Per user, up to 20,000 contacts.
Plan Business: Per user, up to 50,000 contacts.
Salesmachine offers the following features:
Salesmachine has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Salesmachine supports the following languages:
English
Salesmachine has the following pricing plans:
Freemium, Subscription
We do not have any information about what devices Salesmachine supports
Salesmachine integrates with the following applications:
HipChat, Intercom, Mailjet, Mandrill, Pipedrive, Salesforce Sales Cloud, Segment, SendGrid, Slack, Zendesk
Salesmachine offers the following support options:
FAQs, Forum, Knowledge Base, Online Support, Phone Support
Besides the easy to use and astonish beautiful UI, salesmachine.io helped us to get better support to our customers and trial users. Having this insight helps us a lot in reaching out to our customers with the right information. A lot of value for the price - even for startups on a tight budget.