LoginRadius

LoginRadius

Customer Identity and Access Management Platform

3.6/5 (9 reviews)

LoginRadius Overview

LoginRadius empowers businesses to deliver a delightful customer experience without compromising security. Using our customer identity platform, companies can offer a streamlined login process while protecting digital accounts and complying with data privacy regulations.

LoginRadius serves over 3,000 businesses with a monthly reach of 700 million users worldwide. Key platform features include registration services, adaptive security, integration with third-party applications, and customer insights.

The company has been named an industry leader in customer identity and access management (CIAM) by Gartner, KuppingerCole, and Computer Weekly. Microsoft is a major technology partner and investor.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, Europe, Germany, Mexico, United Kingdom, United States

Supported Languages

English

LoginRadius Reviews

Overall rating
3.6/5
67% positive reviews
5
Excellent
1
Very good
0
Average
0
Poor
3
Terrible
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Highly Recommend LoginRadius

Reviewed on 3/18/2015
Review Source

We had a great experience with LoginRadius helping us get set up with social login integration on our site. From the sales people to the support team everyone at LoginRadius helped us at every stage of service inquiry and implementation. One noticeable trait of LoginRadius was their patience with us. We had very little tech experience on staff, so they made sure we understood what had to be done in order to successfully implement the service we were looking for. LoginRadius even reached out to us multiple times after implementation to let us know about some areas that needed tweaked in order to have an more efficient application. We're a fairly young company in the social media/online marketing space with a smaller staff so having LoginRadius work with us through every step of the social login implementation was very beneficial to us. Because of the social login capability we can now capture user information that will help us adjust and determine specific user content goals.

Pros

Sales staff was knowledgeable about their products/services and listened to us concerning our current situation and offered solutions that addressed areas of improvement. Support team was very patient and helpful when aiding us through the implementation process. There was no hesitation from any LoginRadius team member to hop on a call with us to better explain something that we were unclear about.

Response from LoginRadius

Thank you Dave for all of your kind words! Our team loved working with you too.

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Thorough APIs and unmatched support

Reviewed on 9/18/2015
Review Source

LoginRadius provides a very wide range of flexible and well-documented APIs, which were seamlessly integrated with our internal, bespoke 3rd party applications. LoginRadius' dashboard tool made it very simple to not only identify specific demographics of users, but parse out based on individual user segmentation. Their cloud storage has been exceptionally stable and we have experienced the highest uptime (which I've monitored!) and their support has exceeded everything we were promised - highly responsive. They obviously employ technically sound individuals who were willing to take the time to discuss our project in detail, make recommendations, and provide assistance around implementation. My technical team has also been very impressed with the level of service and product that's been provided.

Pros

Very helpful and knowledgeable product people, technical support. Top notch APIs, thorough documentation.

Rating breakdown

Value for Money
Ease of Use
Customer Support

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Excellent tool. Time saver!

Reviewed on 9/16/2015
Review Source

Using LoginRadius from the beginning has allowed us to implement social login features and focus our efforts on development of features rather than “plumbing”. The set was fairly quick and simple which saved us days of development. It saved us the monitoring and implementation of ongoing updates for each social provider as LoginRadius covered this.

Furthermore the help during the setup and with implementation questions was thorough and
quick. Tehmeena Malik and her team has provided excellent customer service by being attentive to our issues, suggestion solutions and coordinating technical or billing support.

Pros

easy, simple, quick to set up and no need to watch ongoing changes to APIs of the social providers

Cons

price might be a tad too high but still worth the development time saved

Rating breakdown

Value for Money
Ease of Use
Customer Support

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Bad experience with LoginRadius

Reviewed on 9/15/2015
Review Source

We purchased LoginRadius RaaS to register our 100,000 users and having spent over $8000, we could not succeed to register even one user successfully. There is a complete disconnect between their sales and tech teams. The sales team will promise the world for you while their tech team will deliver a defective software so full of bugs that we spent 4 months trying to integrate it without success. Also warn you that based on our experience, LoginRadius is only interested in the customer's money rather than in customer satisfaction. There will try every single way to fleece money out of you in advance without bothering to see if their customer has found the product useful or not.

Pros

I do not think there are any advantages of signing up with this service.

Cons

- LoginRadius custom WP plugin which they developed for us was full of bugs when we tried to install and run it on our WordPress installations. There were header errors and the WordPress site ended up with a blank screen.
- As per our agreement, the custom WP plugin was supposed to be integrated with Woocommerce so that users can pay online and then register to RaaS. However, on testing, we found out that the WP plugin also allowed free registrations bypassing the Woocommerce payment system which was a huge risk to our business.
- Their social commenting feature is only compatible with WordPress TwentyFourteen theme. In all other themes, the social buttons will disappear from the WordPress comment box.

Rating breakdown

Value for Money
Ease of Use
Customer Support

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LoginRadius provides defective software and its support team threatens its customers

Reviewed on 9/25/2015
Review Source

LoginRadius is perhaps the only software company that first tries to steal money from its customers, provides a defective software and then threatens its customers. Our company hired their service to develop a custom software. We waiting over 2 months and paid them thousands of dollars. At the end, what we got was a buggy software that refused to register our users to LoginRadius RaaS and caused our WordPress site to crash several times. We tried to work with their support team which was completely out of sync with our requirements. When we finally gave up after 4 months of patience, their support team sends a letter threatening us!

Stay away from this company! They will charge exorbitantly for a buggy software and you keep struggling for months trying to integrate it with your website.

Pros

Not a single positive thing about this company.

Cons

- Their developers never read contracts and develop software programs in the most negligent manner.
- Their support team is the most threatening you will ever come across.
- The LoginRadius WordPress Plugin and LoginRadius RaaS are both defective and cause conflicts with your themes. We tried it with both their WordPress default TwentyFifteen theme as well as other advanced themes. It never works
- For a company like LoginRadius, only money is more important and they will go to any extent to get it out of you without bothering to understand if their product has been useful or not to the customer.

Rating breakdown

Value for Money
Ease of Use
Customer Support

LoginRadius Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

LoginRadius Features

  • API
  • Third Party Integration

  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • CRM Integration
  • Calendar Management
  • Custom Fields
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Email Templates
  • Mobile Integration
  • Reporting & Statistics
  • Social Media Integration

Additional information for LoginRadius

Key features of LoginRadius

  • API Auth
  • API Authentication
  • API Authentication
  • API Authentication
  • API Authentication
  • Available Integrations
  • CIAM
  • Custom Forms
  • Custom Roles
  • Customer Analysis
  • Customer Insights (Analytics)
  • Customizable Email Registration
  • Customizable Social Login
  • Data Storage Management
  • Email Verification & Forgotten Service
  • Fully Managed Customer Registration
  • Invite Friends
  • Multi-Factor Authentication
  • OAuth
  • Permission Based Sharing
  • Permission Management
  • Registration Management
  • SAML Single Sign On
  • Secure Customer Profile Storage
  • Secure Login
  • Secure Multi-Factor Authentication
  • Secure SSO
  • Single Cloud Repository
  • Single Sign On
  • Social Data for Marketing
  • Social Network Marketing
  • Social Recruiting
  • Social Sign On
  • Support All Widgets
  • Third Party Integration
  • Two-Factor Authentication

Benefits

Improve Customer Engagement with Seamless Registration and Authentication:
Remove barriers to customer acquisition and conversion across all digital properties. Options include standard username and password, phone registration, and passwordless login.

Secure Customer Identities and Build Trust:
Create a verification process that provides an extra layer of security. Multi-factor authentication and risk-based authentication are quick and easy to set up. Meet all major regional regulations and policies with LoginRadius Cloud Storage, deployed over 29 data centers worldwide.

Leverage Identity for Growth:
A LoginRadius implementation can be up and running within a few weeks, giving an instant return on investment by saving months of time and significant resources. Cut engineering costs by up to 95% with a ready-to-deploy CIAM solution that addresses all customer identity needs in one platform.

Get a Deep Understanding of Customers with Unified Profiles:
Deploy a single customer identity to track and recognize customers at each touchpoint in their journey. Progressively gain a better understanding of how they interact with your brand so you can personalize the digital experience.

GetApp Analysis

Consumers are sharing all kinds of information about themselves on social media. LoginRadius helps businesses go in and find it. The cloud-based customer identity management platform provides businesses with strategic ways to increase conversions through social logins and by taking better advantage of the social data that’s available online.

Developed for small, mid, and large size businesses in every industry, LoginRadius is most frequently utilized by marketers, executives, and web developers. A few of the platform’s most important features include social login, the collection of user profile data and analytics, social sharing, friend invites, and permission-based sharing.

LoginRadius Dashboard

What is LoginRadius?

At its core, LoginRadius is a customer identity management platform that provides businesses with a way to let users log in to websites using their existing social accounts from networks like Facebook, LinkedIn, and Google. By enabling social logins, businesses are able to increase conversions and better understand their website traffic.

As a complete customer identity management platform, LoginRadius also offers tools that go beyond managing social logins. Utilizing social sharing and friend invites, businesses are able to capitalize on the shifting digital marketplace and incentivize referrals among existing user bases. Using LoginRadius should help businesses improve online engagement rates and better serve their existing users.

Login Screen

LoginRadius Main Features

Social Login

LoginRadius’ social login feature can increase conversion rates and website registration rates by as much as 63%. Social login provides a way for businesses to let visitors login to their websites through their existing social accounts on more than 30+ networks.

Simplify the registration process on your own website by enabling social logins and allowing users to sign in through their accounts on networks like Facebook, Google, and LinkedIn. LoginRadius allows you to customize your social sign in interface to match the branding on your existing website, including the icons, and language. You have the option to combine this feature with traditional user registration and to allow users to connect several social IDs to a single website account.

Social Login

User Profile Data

Businesses that take advantage of LoginRadius’ user profile data are able to gain a deeper understanding of the people who use their websites. LoginRadius offers more than 200 data points, including users’ names, email addresses, interests, and relationship statuses.

Before you can start tailoring your marketing efforts, you have to know who you’re marketing to. Using LoginRadius, you can gather social profile data from visitors each time they login to your website. You also have the option of gathering data in a step-by-step process to decrease churn. Any data that you collect is yours alone—LoginRadius provides permanent ownership of data to its clients for future analysis and management.

Social Data Points

Social Sharing

Word-of-mouth recommendations are incredibly valuable, and digital sharing tools encourage website visitors to spread a business’ content in an organic way. As a result, businesses have a better chance of their content going viral.

One of the most effective ways to encourage social sharing is by posting status updates directly onto your users’ social profiles. Obtain consent for posting these updates by offering incentives (such as discounts or offers) in exchange for consent. You can customize the user experience with LoginRadius’ API, and you can place social sharing widgets on your website to make it easier for visitors to share your content. Social counter widgets are another useful way to showcase high engagement levels among your user base.

Social Sharing

Friend Invites

Implement a referral program without designing it from the ground up by adopting LoginRadius’ “friend invite” capabilities. Businesses can implement their own referral programs and ultimately increase traffic to their websites through social media.

Design customizable “friend invite” forms using LoginRadius’ DIY tools. This interface is where your users will be encouraged to submit contact information for any friends they’d like to invite to join your website. LoginRadius supports social invites via Facebook, Twitter, LinkedIn, and Google+. Users can also invite friends from their email contact lists.

Friend Invite

LoginRadius Integrations

LoginRadius integrates with many enterprise solutions, including web platforms like Wordpress and Drupal, eCommerce solutions like Magento and PrestaShop, mobile platforms like iOS and Android, and marketing solutions like Hubspot and Marketo. LoginRadius also integrates with a number of ad platforms, sales, commenting, and web tools.

LoginRadius Pricing

LoginRadius operates in a SaaS structure, with prices starting at $399 to $899 per month. Enterprise plans are also available for businesses that are interested in Registration-as-a-Service (RaaS), Service Level Agreement (SLA), and phone support, along with those with large user bases.

LoginRadius Bottom Line

  • Social login tools increase conversion rates for website owners
  • Profile data gives businesses a deeper understanding of current users
  • Businesses own their own data
  • Used to increase referral traffic
  • Integrates with hundreds of popular business apps

LoginRadius FAQs

Below are some frequently asked questions for LoginRadius.

Q. What type of pricing plans does LoginRadius offer?

LoginRadius offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Q. What are the main features of LoginRadius?

LoginRadius offers the following features:

  • API Auth
  • API Authentication
  • API Authentication
  • API Authentication
  • API Authentication
  • Available Integrations
  • CIAM
  • Custom Forms
  • Custom Roles
  • Customer Analysis
  • Customer Insights (Analytics)
  • Customizable Email Registration
  • Customizable Social Login
  • Data Storage Management
  • Email Verification & Forgotten Service
  • Fully Managed Customer Registration
  • Invite Friends
  • Multi-Factor Authentication
  • OAuth
  • Permission Based Sharing
  • Permission Management
  • Registration Management
  • SAML Single Sign On
  • Secure Customer Profile Storage
  • Secure Login
  • Secure Multi-Factor Authentication
  • Secure SSO
  • Single Cloud Repository
  • Single Sign On
  • Social Data for Marketing
  • Social Network Marketing
  • Social Recruiting
  • Social Sign On
  • Support All Widgets
  • Third Party Integration
  • Two-Factor Authentication

Q. Who are the typical users of LoginRadius?

LoginRadius has the following typical customers:

Large Enterprises, Mid Size Business, Non Profit, Public Administrations

Q. What languages does LoginRadius support?

LoginRadius supports the following languages:

English

Q. What type of pricing plans does LoginRadius offer?

LoginRadius has the following pricing plans:

Subscription

Q. Does LoginRadius support mobile devices?

We do not have any information about what devices LoginRadius supports

Q. What other apps does LoginRadius integrate with?

LoginRadius integrates with the following applications:

Aritic, Constant Contact, Marketo, Microsoft Azure, Salesforce Marketing Cloud, Silverpop, Sitecore, Wordpress, Zendesk, Zimbra

Q. What level of support does LoginRadius offer?

LoginRadius offers the following support options:

Knowledge Base, Online Support, Video Tutorials