Review marketing and management platform, white-labeled for agencies and SEOs
4.8/5 (154 avaliações)If you've got your pulse on growing tends in digital marketing, you know the importance of online reviews. Not only are they an increasingly valuable ranking factor for search engines, they are becoming an inevitable step for your customers as they look to make a purchase decision themselves! In other words, they help you get more customers because of visibility and influence.
Our platform helps you automate the review generation process and get those critical badges of social proof to make things easier on you and your customers.
Get more and better online reviews on the sites important to *you*.
Recover unhappy customers before they say anything bad about you or your clients online.
Monitor your email and text campaigns via a snazzy analytics dashboard and alert you (and your clients) to issues as they arise.
Amplify your best reviews on your website and social media channels with automated positive review content.
If you're already providing great customer service, why not take your digital presence to the next level with a beautiful online review portfolio? We can help.
Vantagens
I wish this wasn't broken down into pros and cons. Reviews like these are for products like this are too complex for such simplistic answers.
My advice is to get in touch with their team and ask for a proper demo or support session before you go set this up for your clients. That's what made the difference for me.
- Extensive functionality with a big list of options to customise the platform in comparison to other systems I've seen.
- They're pretty good at updating and upgrading their feature list and overall, the clients I use this with are happy and that to me is what matters most.
- Staff and help/support team are very helpful and willing to do everything they can to get things right.
Desvantagens
It's not the prettiest interface so if you want it to look exactly like your customer's brand, it may not be for you. But what is more important is 'does it do what it says it will do' and the answer is yes so that is more a pro than a con.
I have to admit I find the help screens and information very confusing but if you're more web savvy than me, you may think it's a doddle. What they probably lack is a more robust training video catalogue so be ready to do a fair amount of reading if you want to implement this properly.
Grade.us has best balance of features vs. cost that I've found on the market, and it excels at the most important task — helping the business or organization acquire reviews. Other apps may have more robust reporting or dashboards at them moment, but they are often weak on acquisition.
The Grade.us feature set leaves no acquisition opportunity overlooked. There's a customizable autoresponder system to drip review requests, a simple review invitation feature that allows organizations to quickly trigger the autoresponder (without signing-in to the dashboard), even nicely-printed invitation cards. The review "funnel" can also be triggered by an embeddable review button, live review widget (just click a star to start), or QR code.
Negative reviews are routed to the organization first, at least presenting a opportunity for the reviewer to vent themselves and for the organization to respond before going public.
The system reliably tracks 80+ review sites — all the usual suspects plus many social media and industry sites. Daily email alerts keep the organization current. Positive reviews (or all reviews if you like) may be streamed to any website. All very nice.
Support is snappy and I believe the company is intent on refining and polishing this app over time. I've seen significant development over the last six months.
Five stars for Grade.us!
Vantagens
Easy and fast for reviewers to use — resulting in better acquisition. Mobile-friendly. Solid tracking and alert system.
Desvantagens
I'd like to see more refined dashboard reporting, similar to other systems that provide visual representations of activity over time.
Thanks for your review, Michael! Agreed--we absolutely need more in the way of a visual dashboard for all of the review data we collect for you. The scheduled PDF and Web based reports are nice for sharing with your clients, but it would be nice to login and see your current stats "at a glance." It's in the pipeline!
First , the Grade.Us customer support is awesome! They have built an easy to use review system that doesn't require a programming degree to set up nor is there a hefty start up fee! In fact, there is no set up fee or contracts! Getting started takes less than an hour and there are many review platforms you can include in your invitation to customers which helps you to control where you want to concentrate reputation management. For example, if you have a healthy amount of reviews on Google but not many on Facebook you can remove Google from the invite to encourage more Facebook reviews. There are review platforms I hadn't even heard of but of which will help with your SEO efforts. We noticed a significant increase in traffic and form fills after we built up our positive reviews from 5 to over 50 in less than a month. Grade.Us makes it super simple for your invitees to take action. You can also create a widget to stream reviews on your website in real time and filter out any negative ones. I looked at a couple of others and none could compare to the fair pricing of Grade.Us. We were spending a ton of money on another major review system that only helped us gather reviews on their platform but not across the web.
The only slight I have which I've brought up and have hope that they will include as they come out with updates is more flexibility in the dashboard for sorting invites sent by last name and also the exact action and last action date of the reviewer. I also hope to see a function to have a way for multiple email types to be stored so that it can be selected without re-editing the invitation content when you want to segment your invitation to a particular platform such as Angie's List referrals.
Overall though, I haven't found a better review invitation and tracking system that functions as smoothly as Grade.Us and especially the reasonableness of the pricing. Other systems I looked over had complicated rates and a prohibitive pricing structure for multiple locations without additional value.
Very happy with the platform, the service, the pricing and most importantly - the results it has produced!
Our competitors were offering similar software, so we bought their white label service to use with our clients
Vantagens
Grade. us offers Reputation management software that can help businesses aggregate positive reviews while mitigating negative ones.
After trying multiple review management solutions, we stuck with Grade.us for their customer service and easy to use software.
Setting up profiles is quick and customizable. You can set up profiles with each account with different persmissions.
Another nice touch is the ability to send out automated reports to specified email addresses.
Desvantagens
They could do a better job at communicating changes that they are making to their platform as they roll out. Sometimes they will add or move a feature in the admin area, and you have to search around to find it.
It's surprisingly difficult to get people to leave online reviews. This definitely will help. I was able to capture a few reviews for our agency during the 14-day trial period, so I was happy with that. I haven't yet decided whether I'm going to integrate this into our offering. To justify the monthly cost, you'd definitely want to capture a decent volume of email addresses on a monthly basis.
Vantagens
I run a small agency, and have been considering supplementing our services with a reputation/reviews management tool. Did the 14-day trial, and was very impressed with the product. Really enjoyed the ease of use. Easy to setup and initiate a campaign. Lots of flexibility in terms of how you would like to manage your campaigns, but I found the default settings to be spot on for me. I liked the real time reporting, that indicated what actions (if any) the recipients took after receiving the email. Really good product overall.
Desvantagens
Struggling to come up with a dislike. Wish it was free!
Thanks for the great review! We're happy to hear that the free trial accomplished what you were hoping. I'll share your kind words with the team.
You're right, getting reviews can be a major challenge when you don't have the right system in place. A lot of agencies are adding review management as a supplementary service for their clients. It's really becoming a differentiator for selling digital marketing services.
Feel free to reach out to our team if you want to discuss the white label options for offering Grade.us to your clients. Many of our customers are agencies who have found it to be a great foot-in-the-door service, since business owners truly understand the power of online reviews.
Whether you’re just starting out or have an established company, there’s a plan for you:
Professional Plan: For Individual Marketers and Consultants. Starting at $90/month or $75/mo paid annually (includes 3 profiles - additional profiles at $30).
Agency Plan: For Local Agencies, SEOs and Other Resellers. Starting at $200/month or $167/mo paid annually (includes 10 seats - additional seats start at $20).
Partner/Enterprise: For Larger Agencies, Franchises and Brands. Starting at $1500/month or $1250/mo paid annually (includes 100 seats - additional seats start at $15).
Grade.us beats other review and reputation solutions by focusing on what matters to marketers: (1) flexibility to build your review marketing campaigns your way; (2) an obsession with conversions, getting more positive reviews where they count; and (3) providing the data and reporting you need to evolve, optimize and demonstrate the return on your programs.
Abaixo estão algumas perguntas frequentes sobre o Grade.us.
O Grade.us oferece os seguintes planos de pagamento:
A partir de: $90/mês
Modelo de preços: Assinatura
Avaliação gratuita: Disponível
Whether you’re just starting out or have an established company, there’s a plan for you:
Professional Plan: For Individual Marketers and Consultants. Starting at $90/month or $75/mo paid annually (includes 3 profiles - additional profiles at $30).
Agency Plan: For Local Agencies, SEOs and Other Resellers. Starting at $200/month or $167/mo paid annually (includes 10 seats - additional seats start at $20).
Partner/Enterprise: For Larger Agencies, Franchises and Brands. Starting at $1500/month or $1250/mo paid annually (includes 100 seats - additional seats start at $15).
O Grade.us oferece os seguintes recursos:
Os clientes habituais do Grade.us são:
Autônomos, Grandes empresas, Empresas de médio porte, Pequenas empresas
O Grade.us está nos seguintes idiomas:
Danês, Holandês, Inglês, Francês, Alemão, Espanhol
O Grade.us tem os seguintes planos de preços:
Assinatura
Não temos informações sobre os dispositivos compatíveis com o Grade.us.
O Grade.us se integra com os seguintes aplicativos:
AgencyAnalytics, Drupal, Facebook, IFTTT, Joomla, Wordpress
O Grade.us oferece as seguintes opções de suporte:
FAQs, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo