Sumo Logic Pricing, Features, Reviews & Comparison of Alternatives

Sumo Logic

Unified Logs & Metrics for Full App Visibility

4.6/5 (10 reviews)

Sumo Logic Overview

Sumo Logic is a complete log management application that assesses your online datafeeds and displays accurate/real-time feeds and charts to display performances and security threats. Sumo Logic lets you create email alerts, which let you know when potential threats have been detected, such as downtime, hacks etc. Sumo Logic also offer a freemium version which gives you limited permissions but the ability to upgrade at any time.

Sumo Logic comes complete with an array of data resources, online support and video tutorials to ensure you are kept made aware of upgrades and navigations.

Pricing

Starting from
$270/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

Sumo Logic Reviews

Overall rating
4.6/5
100% positive reviews
6
Excellent
4
Very good
0
Average
0
Poor
0
Terrible
Translate with Google

Flexible and detailed log analysis software for System Administrators

Used Daily for 2+ years
Reviewed on 11/2/2018
Review Source: Capterra

I use Sumo Logic to ingest logs across a fleet of about 125 servers, including Windows and Linux servers. Setup was pretty straightforward. Documentation is detailed and complete. Customer support and tech support are mostly competent and cooperative. I'd definitely recommend this product, especially to smaller startups or businesses that can't or don't want to implement their own logging server infrastructure.

Pros

Extremely flexible search and reporting
Log ingestion from essentially any source
Good support for major operating systems
Decent technical support
Good communication with customers
Continuously improving the software in all areas
PCI/DSS qualified

Cons

Some very poor UI design decisions
Poor account management
Performance can be very bad for searches over large data sets or long timeframes
Expensive

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Translate with Google

Heavyweight in monitoring

Used Daily for 2+ years
Reviewed on 8/1/2018
Review Source: Capterra

Pros

I like the fact that it looks like a mobile app, it is very simple to use, setting up your dashboard is very simple, real-time monitoring is reliable and being able to add a different filter to every running job, gives makes monitoring very simple

Cons

the "live mode" button sometimes you open up the app and you forget to switch it on, it would be better if the app is always on live mode

Rating breakdown

Value for Money
Ease of Use
Customer Support

Translate with Google

Excellent logging integration with Sumo Logic

Used Daily for 1-5 months
Reviewed on 8/3/2018
Review Source: Capterra

We are handling logs of our several applications at the same time and making a map for common occurrences. This is good for analyzing where we need to improve. It has helped in monitoring of our servers and finding the faults fast.

Pros

It is very navigable and offers perfect ui which is very intuitive. You can write any type of query , sumo logic will have answer to that type. We can easily search and export. You can configure it the way you want it to behave and give you the readings in the real time. You can know the properties of a running job from all the jobs on the dashboard which is a great plus from the similar softwares.

Cons

Sometimes it is very hard to reach customer support , you may have to wait till someone can come to your rescue on an issue.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Translate with Google

SumoLogic is very help to analyse the log as a centralized place

Used Weekly for 2+ years
Reviewed on 10/13/2017
Review Source: Capterra

Pros

1. The recent changes for custom time option made easy to change the time
2. The Library and manage section is useful to search the recent queries and collectors.

Cons

1. Not able to query with single and double quote and it needs lots of time to parse the message to get the expected output.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Translate with Google

Powerful tool to help you get the most out of your application logs

Used Daily for 6-12 months
Reviewed on 9/10/2018
Review Source: Capterra

Pros

Easy to use. Powerful tools for analysing logs and extracting useful information. Variety of different reporting methods and a good quality log exporter.

Cons

There are many competitors with subtle differences so choose carefully.

Rating breakdown

Ease of Use

Likelihood to recommend

7.0/10

Sumo Logic Pricing

Starting from
$270/month
Pricing options
Free Trial
Free
Subscription
Value for money

Sumo Logic Free (Up to 500 MB) - $Free

Sumo Logic Professional - $270/month ($90/GB, 3 GB minimum)

Sumo Logic Enterprise - $450/month ($150/GB, 3 GB minimum)

Sumo Logic Features


  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Application Integration
  • Auditing
  • Automatic Notifications
  • Collaboration Tools
  • Data Import/Export
  • Drag & Drop Interface
  • Monitoring
  • Projections
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • SSL Security
  • Third Party Integration
  • User Activity Monitoring
  • Workflow Management

Additional information for Sumo Logic

Key features of Sumo Logic

  • API access
  • Access controls
  • Auto-scheduled searches
  • Charts, data feeds
  • Create graphs
  • Customize reporting
  • Data retention periods
  • Datasheets
  • Enterprise applications
  • Freemium version
  • Identifies potential threats
  • Multiple user profiles
  • Real-time alerts
  • Security alerts
  • Technical support
  • User cases
  • User dashboard
  • Video tutorials
  • Webinars
  • Whitepapers

Benefits

Dashboard and functionalities: Sumo Logic users are given access to a fully centralized data management login where they can view and manage all data logs as well as generate reports, create alerts, assess graphs/charts etc.

Auto-scheduling and potential threats: Sumo Logic enables you to pre-program searches, ideal for predicted busy periods of business and will also identify when data reaches before a certain critical level.

Alerts, profiles and access: Sumo Logic enables you to create security alerts when data reaches a certain level to notify you of security threats. You can also create multiple user profiles within your account to allow more access to staff.

Packages and freemium: Sumo Logic offer three packages (1 freemium and 2 paid) - each package is fully scalable and is designed to grow along with your business and data requirements. Each package features a different data retention period.

Support and resources: Sumo Logic gives you the ability to avail of numerous webinars, video tutorials, customer testimonials, user cases, whitepapers and online support. Sumo Logic lets you also create customized reports and feeds.

Sumo Logic FAQs

Below are some frequently asked questions for Sumo Logic.

Q. What type of pricing plans does Sumo Logic offer?

Sumo Logic offers the following pricing plans:

Starting from: $270/month

Pricing model: Free, Subscription

Free Trial: Available

Sumo Logic Free (Up to 500 MB) - $Free

Sumo Logic Professional - $270/month ($90/GB, 3 GB minimum)

Sumo Logic Enterprise - $450/month ($150/GB, 3 GB minimum)

Q. What are the main features of Sumo Logic?

Sumo Logic offers the following features:

  • API access
  • Access controls
  • Auto-scheduled searches
  • Charts, data feeds
  • Create graphs
  • Customize reporting
  • Data retention periods
  • Datasheets
  • Enterprise applications
  • Freemium version
  • Identifies potential threats
  • Multiple user profiles
  • Real-time alerts
  • Security alerts
  • Technical support
  • User cases
  • User dashboard
  • Video tutorials
  • Webinars
  • Whitepapers

Q. Who are the typical users of Sumo Logic?

Sumo Logic has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does Sumo Logic support?

Sumo Logic supports the following languages:

English

Q. What type of pricing plans does Sumo Logic offer?

Sumo Logic has the following pricing plans:

Free, Subscription

Q. Does Sumo Logic support mobile devices?

We do not have any information about what devices Sumo Logic supports

Q. What other apps does Sumo Logic integrate with?

Sumo Logic integrates with the following applications:

Campaign Monitor, ManageEngine AlarmsOne, OpsGenie, PagerDuty, VictorOps, xMatters

Q. What level of support does Sumo Logic offer?

Sumo Logic offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials