Pros
I have used the software previously as a subcontractor and now working for a general contractor. Procore keeps all necessary construction documentation in one, easy to access place with no space restrictions. It can be utilized offline for those out of the way projects. Once the system is understood and practiced, it is quite useful. Sometimes my office is 500+ miles away from the jobsite. I can be on the phone with my superintendent, looking at the same documents while on the phone discussing the issue. Submittals and RFI can be turned around in a day (if all team members are paying attention and on board with Procore.) I can have owners included on the system with limited access to photos and reports. Everyone in our office uses Procore; project managers, coordinators, AP, AR, and directors. I remember how we used to do everything with hard copies and ship back and forth between team members. Procore speeds up the process and streamlines everything.
I also had to sit through depositions for a project that went wrong, 6 years after the project was completed. All of the evidence was either printed emails, or hard copies of daily reports, pictures, etc. I feel like I would have been better covered and better represented if I had all of my documents organized within the system and structure of Procore.
Cons
While Procore is a great system, it is a complicated system and takes some time and training to adopt and master. Like any other program, Procore can only be as good as the data and information uploaded. I find it most difficult to get architects and engineers on board initially. Once on board, most of them question why they were so reluctant, but it is almost always a process. Subcontractors are very similar, although many of our subcontractors still fax over using email.
Better clarity into the activities, documentation and critical information associated with our project, which number in the hundreds. Procore allows us to easily collaborate with our employees, outside members, other consultants, our clients, etc. Perhaps most importantly, Procore enables us to better serve our clients by keeping critical project information together in a trusted system. It has even enabled us to compete with much larger firms by showcasing the quality of work product produced from within Procore.
Pros
As an Agile-led development team, Procore is constantly improving their product through extensive analytics and actual customer feedback. This is a process I've witnessed first hand. In terms of the product, Procore integrates all the key tools needed for managing projects in the built environment. In addition, the product helps reinforce best practices in construction project management, which coming from a forensic expert, that's definitely a good thing when it comes to proactively managing risk. If more companies simply relied on tools like Procore for managing their projects, there would be a measurable decrease in claims, disputes and litigation.
Cons
Despite extensive multimedia training materials, Procore remains a very difficult tool for onboarding new employees. In addition, the Procore marketing materials didn't set proper expectations for the overhead required to implement Procore company-wide. Additionally, Procore has made the decision to really focus their tools and the language used for describing those tools on very specific roles - primarily general contractors, at-risk CMs with trade contractors and engineers occupying the second tier or class of clients. For agency CMs, architects, other consultants, etc., use of the product is somewhat different from how the documentation describes it.
Procore is extremely easy to use and learn. The online training videos are brief and well organized to teach what you need to know. We were able to very quickly ramp up our project and start using Procore for our project team and found most of our subcontractors were also interested in seeing Procore in action. Any interactions I have had with customer support or their designers has always been extremely helpful. It's always great to get a call request from the designers related to a suggested change that you put in wanting to make sure that what they are looking to do will meet your expectations or at least how they can better meet your expectations. I love signing into Procore and having the popups telling me what new changes they have implemented overnight, shows they are always growing and improving their product to better meet the needs of their clients.
Pros
Very easy to use and set up the preferences. Document uploads are simple drag and drop functions in most areas. Creating user access templates and controlling or restricting access to certain areas of the platform is very easy. Individuals at all levels throughout the process are fairly easily able to understand what they need to do as it is very intuitive.
Cons
The user access setting need to be customizable at a lower level of detail, I would have rated five stars for Features & Functionality if it weren't for this. I find myself having to give people within the group full Administrative rights to tools in order for them to do what should be a task available at a lower level without full rights to change setup of the tool. If you aren't doing the same or extremely similar projects each and every time, there needs to be a Corporate level for reporting purposes and what they now have as "Company" level would be more the project level for those projects that are almost identical and/or being performed by the same project group. Changes made to the company level affect all the projects underneath that company and many settings are only at the Company level so if your projects aren't VERY similar to each other this may not work out well. In our case, Procore has managed a work around for this but it causes many of the executive dashboard functions to not work right. Limited customization but with a little ingenuity you can figure out ways to make things work.
Procore overall is an excellent program. Their cloud-based platform works really well for compiling large amounts of data among many users. Store and share essentially unlimited job-site photos. Upload the project drawings and enable great team collaboration with their drawing editing tools; such as, linking RFIs to a section of the drawing, or highlighting a specific detail to ask the team about later. In project management software, the inclusion of a functional mobile app is crucial and Procore nails it fairly well. For our construction management use, we are pleased with the auto-reminder feature in-which the person responsible for approving RFIs, Submittals, ect.. will receive daily reminders to complete their over-due tasks. The tool is also highly advanced in setting specific permissions per user - maybe you don't want your subcontractor to view all of the project data - Procore makes this easy.
Pros
> Unlimited storage for your project photos, documents, drawings, etc...
> Easy to use, free mobile app (Android & iOS)
> Everything is archived and stored in an organized manner, it's like having your entire project in a cloud-based filing cabinet
> The project / company directory tool is really great and well organized, you can also easily download a contact's business card for upload into Microsoft Outlook
> The daily log tool is excellent for the superintendent to record all day-to-day activities on the job-site. A report can be produced looking at all daily logs throughout the project. A great asset to have in the occurrence of a dispute.
Cons
> The built-in scheduling tool is cumbersome and sub-par. It's better just to run project scheduling out of different software all-together (I.E. Microsoft Project or Primavera). However, Procore does allow for you to upload your MS Project or Primavera files, this is very handy.
> You cannot create sub-folders within the Photos tool. Just one folder per location / subject to store all of the photos in. We would find it useful to have sub folders, such as: Folder 1 = Pre-Construction Photos, Folder 2 = Building A, Folder 3 = Unit 101 ... ect...
> Once an RFI is created and sent, it cannot be edited. there are many instances in which we need to modify RFIs after they've been sent, sometimes the client even requests it from us.
> It'd be great if the Photos tool on the mobile app allowed for users to take pictures using the cell phone's volume buttons
First let me start by saying that I've used Sage CRE 300 project management, Submittal Exchange, and Newforma Project Cloud. They each have their benefits. I pushed for Procore because it was an all inclusive product. We use one of the other programs as well as eNTERFACE (for Daily Reports), PlanGrid (for drawings), ShareFile (for sharing documents), Outlook, AIA Contract Documents, DocuSign (for e-signatures) and a handful of others just to manage a job. I was tired of bouncing around between programs, often duplicating file storage or data entry. I spent months researching the available project management options that would also be available from essentially anywhere...job site, office, home, etc.
I have been using Procore for about six months and there are things that I love and things I don't love. I would still recommend the product, if you need an all-in-one solution. I will try to highlight my more important Pros and Cons. When I say "Module" I really mean tab. There's a tab for the directory, documents, drawings, submittals, RFIs, emails, etc. I consider each one a separate module because they could really function on their own.
Pros
1. Comprehensive package. Allows for integration with out accounting, but we haven't opted to go that route yet. Can eliminate many of the other programs we use, but not all.
2. Can limit user access, so I can give everyone access to just what they need.
3. Lots of online training available and assistance from the very start.
4. Fairly easy to use once you know what you are doing.
5. Accessible from any internet-accessible device.
6. Constantly talking about improvement. I haven't been through a major upgrade yet, but they seem to take into account what the contractor needs.
Cons
1. Modules aren't consistent. For example, submittals allow me to edit on behalf of someone. RFIs do not. I've seen this in other products where one tab or module works one way and the other tab is set up different. I expected more consistency between the modules, submittals and RFIs especially.
2. No separate module for ASIs. They can be linked to drawings and markups, but there's no ASI log that people can view. I can save the ASIs in a folder in the online documents, but the user has to go search for them. I can send email notices out to subs, but if a new sub comes on board, they will not have the emails.
3. I cannot scroll through RFIs easily. In Sage I can move easily from one RFI to the next if I'm searching for something particular. In Procore, I have to open an RFI, close it and go back to the log and open the next RFI. One of the things I wanted to do was cut down on the number of steps it took to get to the data I needed. Procore adds steps in this case. Same for Submittals. I have to open/close/open the next.
4. The Save or Close buttons are often way down at the bottom of a window. If I have to go in, enter just a few pieces of info at the top of the submittal or RFI, I then have to scroll all the way to the bottom. Some companies put a Save at the top and bottom for that reason.
5. Was told I could use my iPad/iPhone but the apps are only for information. I cannot add to the contacts/directory unless I login through Safari.
6. So much data on the screen that sometimes the key pieces I need are off the screen. Needs more work on setting up for various screen resolutions. For example, submittal titles and numbers aren't visible when I'm scrolling to the right. Needs something similar to Excel's Freeze function.
7. Email module doesn't work quite like I had hoped. I can drag emails into the online program, but it's difficult to search and view them. Some of the text gets jumbled with the date. They don't even have the Emails on the iPad/iPhone app. No way to sort them other than to tag them, which is difficult. If I copy a ton of emails over, then I have to tag each one manually. Not an efficient process yet.
8. Not easy to bulk edit. Procore had to upload our submittal log for us and then I needed to change a lot of it because it was our first upload. We had to manually open each submittal and edit the information I needed to add or change.
9. Data itself seems difficult to change like contacts, which cannot be deleted, even if you've never used them. Can only mark inactive. Benefit in some cases, but if you enter their email address wrong, it's there unless you contact them to delete it. I would love to be able to do more import/exporting on my own. It would make data entry a lot easier. Especially when setting up a job or entering commitments.
Pros
There are numerous things I like about Procore. What I like best about Procore would be that it is a great organizational tool. It helps streamline every day tasks, whether it be sending submittals to be approved or simply keeping track of time spent on site. The fact that it helps so much with time management (which is key for project planning) is a crucial aspect of the software which makes me really enjoy it. It makes life easier by keeping record of just about every aspect of a project. It's extremely helpful that Procore keeps track of emails for you in regards to things like submittals. This makes it so there is no confusion about whether or not an email was actually sent or received. The software also allows construction documents to get approved in a more time efficient manner. I love that the architect, or whomever is the approver, can do so online via a credible software instead of just word of mouth, or in an email. It is much more legitimate. In terms of the vendor, they have been great. Their customer service is outstanding. They are readily available to help no matter what time of day it is - which is wonderful. They also provide many tutorials and seminars to help get a deeper understanding of the software and all that it does. Every time I have contacted customer service they have been quick and to the point. I really appreciate this because when I am at work, my time is even more valuable and I have a sense of urgency with everything I do. Being in the construction industry there are always crucial deadlines that are important to make. I don't have time to sit and chat with customer service for hours as they ask me annoying protocol questions that jump around the initial question that I have. So Procore has really been great with that.
Cons
Some of the layout is bothersome. For example, the project directory. The project directory would be better for close out documents if it was organized in a different way. I would love to see procore organize it by division. The software is also rather costly. It is a big expense, though I have found it to be worthwhile.
This is a package aimed at construction professionals and provides a thorough means of managing multiple projects across multiple people and teams including architects, designers, and subcontractors. It is a significant investment not a simple free app, and needs to be approached as such. The implementation is pretty straightforward and the customer support excellent.here remain some annoying features, but the support team are responsive and it is clear that significant investment if still being made into improving the software.
Pros
Much better than the competition at managing a range of projects across the things you need in construction
- RFI,s , punch/snag list (we use this for internal "to do" items) and critically the main contract variations- this is a bit clunky but REALLY effective when you get the hang of it
- meetings recording is again a trifle clunky but very effective so I forgive it
For the first time in 15 years I have proper oversight across all projects (typically around 40-60) and can manage the progress of each from my iPad wherever I am.
Site logging app very powerful
Clients love the visibility
Document handling with version control is brilliant
Cons
The only really annoying feature is that the company level information (ie visibility across projects, personal "open items" lists and financials) is only available on the browser version not the app.
The directory and permissions systems are well intentioned but actually you have to subvert them a bit as to do anything useful people really need full admin rights (even to add a contact to a directory- if this is to be used as the main shared company contacts directory we need everyone to be able to do that). I am happy to give my people that, but I can imagine a lot of companies where you don't want all your staff to have access to budgets and financials.
It is expensive- we think it a great investment at this time, but it is nonetheless expensive. if you are looking for a cheap app this is not the one for you.
The us-centric language and set up is a minor irritation- the partial attempt at making it Anglophile (changing a few of the function names) is actually worse than useless as the changes just confuse people- the training videos refer to the US terms for things and you can get used to pretty fast, but then they are not called that on your screen.
I would love to be able to customise some of the standard PDF outputs
Drawings handling a bit clunky, particularly markups- brilliant idea and conception but difficult to use as you can't undo markups once you have done them which makes people risk averse in case they cock it up- I am confident this will improve
Pros
Field coordination when your firm isn't on the levels of remote servers. Our site trailers don't have access to our server aside from a cruddy desktop remote log in. A good number of our sites we've only got a super with a laptop, maybe even just a cellphone or tablet on the tiny ones. This allows us to do our documentation in the office and we have all those records in proper order and a single place when out in the field. No more dependence on supers to create their own folder structure for that documentation. The vendor is usually pretty attentive and able to assist.
Cons
Product is still being built. It is a huge tool that is always expanding. Has more than you think you need sometimes, but sometimes you find something you need and it cannot help you with. Drawing tool can't support multiple sets (e.g. multiple building projects), Documents tool doesn't have the markups you see in other tools within Procore (like drawings), many things with the bidding tool, etc. Least favorite about the vendor is when they've so many things on the road map, it's impossible to know exactly when, or if, some features will be implemented. Whether they are very simple, or complex. Getting increasingly harder to submit ideas for improvement as well. Seems to have changed from the post idea and vote ideas system. Or maybe something was just rearranged in a less clear manner.
I am not sure if this is taking place yet, but universities and trade schools that offer construction management degrees and certifications should absolutely be introducing project management software as part of the curriculum.
Pros
Cloud-based. Great customer support. Willing to do the work and research it takes to develop the tools needed in the field.
Cons
There is soooo much to learn. There is a rather long learning curve, if you've never used programs like this. The thing that would be most helpful to me is if there were not just a video, but an interactive tutorial for the tools procore offers. It would be much easier to learn them if we had to "practice" using them without the risk of screwing up our project or making a bunch of entries that we have to back out because we did it wrong. That is what keeps most of us from utilitizing ProCore to it's full potential. It would also be awesome if we could EASILY see who can see the information being input in to ProCore. I know we set up permissions, but if you have more than a couple of Admins, like we do, those permissions might get changed. It would be nice if we could click on the "configurations" or "settings" in a certain tab and just see a list of people that have access to the tab. Last thing... dammit, we need to be able to set up meeting templates. Our basic template for Owner/Architect meetings, Project Kick off Meeting, and weekly sub meetings NEVER CHANGES. We need meeting templates that can be set up at the company level and added to each project, just like inspections.
Procore allows all levels of production to access information in one place. Our AP people can also access certain information. We can also set permissions for our Architects/Engineers, subcontractors, and third party inspectors to view project plans, specifications, documents, pictures, reports, and schedules.
Pros
Everything can be in one place. The ease of access to files, and large files, is great and increases our productivity. The apps for my phone and ipad help me to access plans on walk-throughs without packing the entire set of plans. My field personnel can upload pictures and daily reports that I can access at any time to answer questions from our executives. With my laptop I can access anything in the system as an admin.
Cons
The size of the app on my ipad and iphone is huge.
The worst problem I have is with subcontractors setting up their own profile and learning to navigate the system. Once subcontractors learn what is possible and how little effort is involved, they typically love it, but getting over that hump is difficult.
We have been using Procore for over two years, to manage small renovation projects for multiple university projects. We typically have 30 active projects running concurrently, in all phases of construction. With multiple clients (departments), designers, subcontractors, and vendors, it was important to have a construction information management system that was easy to learn and use for many people, without having to pay a seat license for each user. We don't use all of the modules, but the drawing management, submittal, and RFI modules are real time savers. We have also found that Procore makes it very easy to extract and archive project data upon completion of a job.
Pros
Very intuitive interface, plus exceptional tech support via "chat." Very good mobile app allows the architect to answer RFIs right from a cell phone, as easy as responding to an email. This helps gets questions answered quickly. Also, easy to keep up to speed on multiple projects concurrently with dashboards. The automatic e-mail reminders on overdue items help keep the entire team on track.
Cons
The meeting minutes tool is not as intuitive as the rest of the modules, and takes a bit of practice to get used to. Very good documentation once you get through the learning curve.
After reviewing and using the trial, I was incredibly impressed with the features that Procore has to offer. In my opinion, Procore would be an incredible asset to large general contractors. The features and detail they have put into this software is intuitive, functional, and accurate. Because it was built for large organizations, the pricing and features may not be a good fit for small contractors and sub-contractors. I was informed that Procore has released a sub-contractors version of their flagship software, but upon my trial, it seemed like it was just the same platform with certain features eliminated. As of right now, until Procore really puts some research and development into small contractors and sub-contractors needs in this arena, I don't think the price justifies the features that are currently in the software.
There's no doubt that Procore dominates the construction management software arena if your company is large enough to afford the price point. For small contractors looking for software similar to Procore in regards to features, functionality, and ease-of-use, I suggest looking into SiteMax.
Pros
Its incredibly robust and packed with features that general contractors absolutely need, along with features that some may have never thought of utilizing. If your organization is looking to expand and go digital, while still maintaining a grip on your assets, employees, and projects, then you need to look into Procore.
Cons
Not necessarily a con, just an uncontrollable inconvenience. There are companies that are large and very successful who can afford Procore and there are companies who are smaller and can not afford Procore. Also, customer service in my opinion is good, but could be much better. It seems that they expanded very quickly and are trying organize a suitable customer service system. Again, not a bad thing, but it can definitely be better.
We signed up with Procore late 2016 in order to simplify the management of a large school project we were about to undertake. Well since then we have added other projects into the system and learned quite a lot and found many useful functions of the Procore system. Our office starts uploads the job files and drawings, our site managers and supervisors and sees what's going on, work on the schedule, check and mark up drawings if needed including making RFI's on site and dealing with them then and there. Everyone involved within the project can see what's happening and be informed of the progress, issues can be raised and dealt with quickly and efficiently and we can also carry out site inspections and record meeting notes within procure. Our office managers can follow budget tracking for a particular project, check costs and any variations, look at what cost variations relate to and how they impact the overall job. It basically takes all the smaller tools and a variety of different methods and integrates them into one package that's easy for everyone to use. Even our clients have a simple way to see what's going on with the project and photos of the progress.
Pros
It's easy to use (even for our not so technically minded staff) and the information can be accessed virtually anywhere with office staff entering information via the web and site managers through the iPad app. One of the biggest features is the control of drawings and document management, this ensures our site managers always have the latest information, avoids any confusion and streamlines any markups and RFI's.
Cons
Whilst the iPad app is good I believe it can be a lot better. We use Ipad Pro devices and there is a lot of screen real estate that can be taken advantage of with this app. We look forward to a revised iPad pro app that fully takes advantage of the system.
Pros
I like the auditable features that allow companies to ensure they are protected. The continual refinement of existing tools and development of new tools is unparalleled. The customer support and service is excellent. The mobile apps are efficient, intuitive and easy to learn for people that may not be computer savvy. The addition of Procore sync is awesome and makes working exclusively in Procore easy and second nature.
Cons
I don't like that some of the tools aren't as feature-rich as others. It is almost like they have been left on the back burner. The reporting tool needs updates to allow users to pull from the whole spectrum of information that exists in Procore. Some of the tools are cumbersome to work in, but I know they are constantly trying to improve the user experience and software functionality. The inability to determine how Procore emails display in a recipients inbox is detrimental to working with government clients. The need to be able to send emails as plain text emails is critical as government employees are not able to receive HTML emails. This requires us to do more work that and take unnecessary steps in order to work with that client. It also means our company cannot work solely within Procore we have to leave the program after exporting whatever we are working on to then send to the client.
Pros
Nice features for drawings, submittal/ RFI tracking. A focus on efficiency is clear i.e.; emailing data directly to issues (as if it's just another person on your contact list), distribution lists, drawing updating and distribution. The company is obviously working to perfect their software and improve their capabilities.
Also, the ability to get everyone involved in your project and the information they need just through an invite and for free, well it's something that's almost priceless.
The company is active and rolling out updates, building and keeping the community active, and always seeking feedback which is always good to see.
Cons
There is a lot of detail in the emails that participants receive that either needs to be condensed or their are some tiered options for how much information you receive. At this point I'd still argue that if your company had a decent software for project management before, the improvement you see in efficiency may not cover the cost of the software. If your coming from only utilizing email and excel spreadsheets there is no argument that you'll see much increased efficiency and an immediate ROI, but coming from another established project management software you'll want to really dig into some of the unique features.
Pros
Procore has given us as a small company the power to satisfy customers and develop a high level of confidence in us. The visibility to the customer of the project has been a great asset for them to not even have to visit the jobsite unless desired. My superintendents are able to utilize the functions and areas of Procore to help keep the project on track and document any problems with much less effort than previously. This in turn allows them to focus there time in the field and increase quality, safety and a team environment. The external added benefits have been a huge part of our company success.
Procore is always improving and providing us with opportunities to streamline our processes and find ways for us to continue to excel. We implemented the Quickbooks integration and the financial tracking and oversight that this provides has been extremely valuable in controlling costs.
Cons
The only downside that I currently have with Procore is that they continue to develop more tools than we have been able to keep up with implementing!
Overall, I have very little to complain about with Procore. Their customer service is top notch and they're providing a top of the class service!
Pros
There is so much to like about Procore. Some of the best things are: their support team, continuous improvement, mobile functionality, and integrations with other software.
They have account champions that are required to have quarterly meetings with clients. This pushes us to continue to find new ways to use Procore. There are so many facets that we, as a company, are not used to being included with a project management solution. So it's good to have someone on the inside that will give us honest feedback, run trainings for us as needed, and connect us to the right people to learn more about Procore.
Cons
The continuous improvement can change things that people are used to for a while and thus change best practices without communicating sometimes.
It's also very expensive compared to previous legacy project management software. This is to be expected because there's so much more to it than previously.
Procore provides the most comprehensive construction management software for use on the Jobsite. Their software allows Project Managers, Superintendents, Foreman, Safety, Subcontractors, Suppliers, Engineers, Owners and other support staff to work together for the common goal of providing a project well organized and documented. Information flows easily through the system to all appropriate individuals and allows all involved access to any information they need at any time from any location. This software is very robust and is still improving every day.
Support is one of Procore's best assets. It doesn't matter if you are a new user seeking an answer to a basic question or an advanced user looking a something very technical or needing added features the live chat and all other avenues of support are quick and knowledgeable to handle any issue.
In my opinion, Procore is the gold standard of construction software and should be on the top any contractors list looking for a new document and project management system.
Pros
The software as a whole is a very strong asset. I would also have to list their support, innovation, attention to detail, proactive stance on finding new solutions to old problems.
Pros
Internet/cloud based - can work from and access project info anywhere!
Holds all of my projects, my contacts, and all the data for every project in one easy-to-use program. Everything I need is accessible from home, office, or the field.
Posting drawings and linking Documents, RFI's, Submittals, etc. is easy, and immediately updates those links and markups for everyone who needs to see them. I don't have to worry that one of my superintendents or subcontractors is building off of old drawings.
We are just starting to learn and set up the financial tools. I can already see the value in the way they work, and can track which subcontractors have and have not submitted change order pricing, or responded to a request for pricing.
I love the photo albums. The owners and clients we work with also loving having their job site cameras linked to a project's home page.
I'm incredibly impressed with the thoroughness of ProCore - if it's related to construction project management, ProCore has a Tool for it!!!
Cons
It has been very time-consuming to set everything up, and a little difficult to get some of our design teams to buy in to using it. However, with a little training and explanation a lot of them are starting to see the value in ProCore and appreciate the functions it has.
Procore is great, it has improved our company's operation.
Pros
I love being able to add anyone to the directory and they immediately have access to the whole project. It makes it a very smooth transition for anyone joining in the middle of a project. Being able to edit drawings and show all current revisions is very convenient. Inspections tab is also very useful tool for me, as well as the ability to track daily activities, even timecard information. Also nice to have mobile capabilities.
Cons
I'm not sure this is a con, but it would be nice to have some sort of integration capability with QuickBooks. Sometimes it feels as though doing double the work taking information from QB and entering into Procore, and the other way around. Also, I would like the ability to add new users to a project from the mobile app. I often get requests for access while in the field and have to just make note and enter when I am back at my desk, which is often some long amount of time later.
Accessibility is one of the big items. No longer do we have to look for a print, a file on a shared drive server or written note that had that important contact information on it. Benefits will continue to grow alongside procore as it continues to be improved upon
Pros
Everything in one location, drawing management, ability to track what has or hasn't been done. Procore support has been second to none and it's great to see a product that consistently makes improvements on a regular basis rather than every once and a while.
Cons
1. Scheduling tool is almost useless if you want to update it daily. The ability to create and modify the schedule without having to go through a third party would be a great improvement. The ability to do so from the app would be an added bonus.
2. Great for managing an overall project but not great for workplace collaboration within your own company. I find many using other programs to help with that aspect and it would be great if procore allowed easier communication between project team members
From the first day we started looking for Construction Management software for our growing company, we were impressed by Procore's USERCENTRIC culture. The product serves our needs well and is constantly being improved, many times based on our comments and suggestions provided through our Customer Success Manager or their own "Post An Idea" section of the Support and Feedback tab. With the In-The-Cloud offering, we can access the software from any number of devices at any time of the day or night. Our collaboration use during the month is amazing with 2 out of 3 users being outside of our company- that being Owners, Architects and Subcontractors.
Pros
The people and their attitude towards listening to any comments and acting on it. Their Customer Service is second to none! The completeness of the software accounting for any task that you need to perform on a construction project.
Many of our users are up and running without any training given the ease of use of the software- very intuitive.
Cons
N/A
My organization uses this app for document control (RFI, Submittals, Drawings, Meeting Minutes) as well as Safety and Quality. The interface is very intuitive and requires only a few minutes to become proficient - it is light years beyond its competitors.
Procore has done a great job capturing the many facets of a construction project and created tools to manage those tasks all under one roof. Not only are the tools available but they are linked together behind-the-scenes to allow the users to chase down open items effortlessly.
Pros
Intuitive and clean interface that can be viewed on a number of platforms (Chrome, Explorer, Edge, Fire Fox, Safari, and possibly others). The landing screen within each project gives a visual indication and within 10 seconds the user can gain an understanding of how the project is progressing.
The ability to link documents to the drawings and have that information immediately available is an invaluable feature. Our teams no longer have to go back to the job trailer to look up an RFI or Submittall document in the filing cabinet.
We have only been using it for 4 months and it is quickly gaining traction among our group and subcontractors.
Cons
Some of the workflows just aren't set up for larger companies. Currently the RFI and Submittals, while they route through many of the same people, do not have the same workflow in Procore. Submittal workflow can be adjusted by the creator of the submittal whereas RFI's can only be assigned to one person. Sounds reasonable, however, submittals can be forwarded to other design personnel for review but the RFI's do not have the same flexibility.
Importing into Procore is hit or miss. Some modules have an import option, some don't, some require the user to email the support team and have them perform the import on their behalf. It's up to the users to figure out which is which.
Email is limited to only those users that are registered in Procore, meaning, I cannot email an RFI to anyone that does not have a registered email address with Procore. That limits my ability to collaborate with a project team.
Procore has helped us solve one of the fundamental problems we were experiencing. Multiple users using multiple softwares and files to track project level data, with no company wide consistency. Procore has helped us get all our project managers on the same platform using the same tools to manage day to day construction.
Pros
Accelerated learning curve. Great support structure and staff. Solid base of tools to get the day to day stuff done. I'm a big fan for what it has done for us so far.
Cons
Lack of an open platform like salesforce. Makes the development of custom tools difficult and very time consuming waiting for procore staff to create custom fit solutions. the platform as it stands now is not geared to multifamily projects with multiple buyer interactions, leaving us with cumbersome work arounds. Tools promised years ago still not delivered(such as adding change orders to specific cost codes versus a CO line item at the bottom of a G703), really hinders our full implementation.
It is easy to use. We strive to keep all our documents in one place, accessible to all team members and also be able to have records of what is sent when and to whom. The tracking of everthing all in one place is invaluable.
Pros
Being Cloud-based everyone has access to real-time information.
You can't beat Procore's great customer support, from the easy to following online support manuals to the friendly Online chat option. Also, I really like the training videos and certifications. As the Training Coordinator of my company, I struggle each year to ensure that our employees receive 32 hours of outside training (one of our requirements). Procore makes it much easier for me to accomplish this. The certifications and other videos interest a variety of our employees. Also, Procore is easy to use. People usually adapt to it within a day or two.
Cons
It is a pricey software, to be sure. In order for it to be more valuable, a company would have to use many of the modules to make it beneficial. Fortunately, we are pretty committed to using it as much as possible.
It saves time, collects a ton of data into one place, and there are no limits on size.