Avaliações do SurveySparrow

Vantagens

- Beautifully designed front and back end. Very easy to set up a survey, send it via email by their service, create different weblinks for one survey, post it within the dashboard to your desired social media channel or embed it on your website.
- Two options to embed it on your website: Inline or as a gorgeous chat widget (automatically or triggered by user)
- Change default language & string translation to make it fit your way to speak to your customers perfectly (Unfortunately only on account level and not survey level)
- The team behind Survey Sparrow is very open to user feedback and replies fast to queries, issues and recommendations
- They develop the software constantly. Every month you receive an email with the newest improvements

Desvantagens

- The chat theme doesn't support multiple rows. If a person writes a longer answer to a question, only the part which fills the row is visible to him.
- You cannot change the branding for each survey. If you like to use the chat theme for some surveys and the form theme for other questions, the color and image choice may fit for one of them really well, but for the other not.
- Webhooks are only available for the enterprise plan for bugs a month. Other services like Typeform provide Webhooks even at the free plan.
- They don't save your login beyond your browser session. Every time I have to log in again.

Vantagens

They have awesome login page . Home page is awesome with best color used. Home page is build on word-press. We have to fill very less details for signup. Their chat services is awesome, their reply is prompt. Premium Plan is Free for 14 Days. They are cheap as compared to SurveyMonkey and other survey tools.

Desvantagens

They have less distribution feature. We can't analyze report properly as their are few bugs in tool. Free trail has 100 Responses Per month with only 10 question per survey, which is very less to evaluate a product. Other feature like custom logo, scoring, reminder, branding etc are paid which doesn't work properly.

Vantagens

I love the conversational way to ask questions. People taking the survey will feel more at home, more comfortable giving answers. I also love the set-up for each question. It's easy and self explanatory. We've been using Survey Monkey for years and this is a nice change.

Desvantagens

I would love it if we can use the surveys on different platforms. Not just on our website, but on facebook messenger? That would be awesome! Also, the whole having to resign in every time you go to the site is a little annoying. It's certainly not a dealbreaker, but I would appreciate being remembered.

Vantagens

Available in Very cheap rate when compared to other survey tools. The customer support team is awesome. It has different approach of creating a survey setup. Its setup mainly concentrates on Interacting directly with the user.

Desvantagens

I Feel that features are limited here. I suggest there should be some more features to use by the users.

Vantagens

Survey sparrow has the best user interface for both the user experience and the admin experience.

It's so easy to use and build your survey's. I had tried using multiple other tools and it was always too complicated or was missing some feature.

Survey sparrow has all the features and is simple to use. You don't have to figure out how to use it because it is intuitive.

And the front end user interface is beautiful too, it can be chat style or full page style.

I highly recommend it!

Desvantagens

Sometimes the fonts are a little light, or the background is a little too light for the fonts in certain templates.

Vantagens

Most people check email on a phone, Survey Sparrow takes a mobile first approach to surveys with a mobile friendly survey tool that looks more like a chat bot than a standard survey tool. The flow makes it more like a chat conversation rather than a standard survey tool, I have had much better results using this tool than old fashioned survey tools.

Desvantagens

Limited in features but that is by design, it is meant to be an easy mobile chat styled survey tool.

Vantagens

SurveySparrow is quite easy to use, it creates beautiful surveys and keeps every feedback in order for easy access

Desvantagens

In my opinion- it has very few features. It needs more options for customizing the surveys- colors, schemes etc.

Vantagens

This survey has really good UI. Really interactive sign-up page. They do justice to their tag line of creating conversation out of surveys. really good customer support

Desvantagens

They have very little options in terms of presentations of the surveys. No templates are given for emailing a survey, one fix template has to be used.

Vantagens

It's awesome to use, the surveys are fun to fill out and feel more like a conversation than a survey.

Desvantagens

Vantagens

SurveySparrow is the super simple survey tool I've always wanted. There are others in the market, but they are super confusing to use and a lot more expensive. SurveySparrow keeps things super simple and that, in turn, motivates me to use it a lot more.

Vantagens

It's easy to use, there's already templates that you could use. I use SurveySparrow to ask customers about their experience with our service / product offerings, and they love the fact that they're not looking at a form, rather the survey guides them through answering a series of questions.

Desvantagens

I don't really have anything that I don't like per se with the software, however, I wish they'd remove their branding for paid customers.

Vantagens

They have a mobile first strategy which makes sense since most email is opened on mobile today. The surveys are really easy to use and function more like a chat box than a standard survey, making it more conversational for the user. My favorite survey app!

Desvantagens

It is very easy to use but has limited design functionality so this may be an issue if you really want to customize your survey's look and feel.

Vantagens

It is nice to experience a survey that feels so much more like a conversation than just answering questions. The interface is clear and easy to navigate and the analytics are top-notch.

Desvantagens

The only dislike I can think of is that some of the language used in the default questions aren't worded the best.

Vantagens

It is pretty easy to develop a new survey (conversation) and they way it is deployed (as a messenger chat) is so different that my conversions have increased a lot. I am loving this!!

Desvantagens

It still has some lack of customization but they are working on it. I would like to change colors and some other designs. They will also have to improve the logic function of the questions/answer

Vantagens

It looks beautiful - both the dashboard and the survey taker's experience. Such a smooth and easy to answer process, and with a conversational tone that encourages the survey taker to complete it.

Desvantagens

It doesn't work well on mobile and you can't get notifications when clients have completed a survey, but I understand they are working on these features.

Vantagens

The software itself is great because there's a really nice, conversational flow to things. I like how I can customize follow up questions, download results, easily upload contacts, etc. But what I LOVE about it is the accessibility to customer service. I found SurveySparrow after becoming completely frustrated with the inaccessibility of customer service at SurveyMonkey. With SurveyMonkey, I had emailed back and forth about a glitch for days, begging to just speak to someone on the phone (the glitch had to do with a problem when I was trying to upgrade to a paid account, but apparently you have to have a paid account to speak to someone on the phone).

Vantagens

I was considering Typeform but love the conversational style of Survey Sparrow. This is a beautifully designed and intuitive app that's sure to delight your audience. I'm very pleased with it.

Desvantagens

I wish we could do more with regards to branding, but I believe that's coming soon so it's not a big deal at all to me.

Vantagens

1. Extremely easy to use
2. Very customizable
3. Support service is extraordinary, they answered my questions in less than 2 min.
4. Price is fair
5.

Desvantagens

Excesive branding, the branding is in the url, the lateral bar and then at the very end of each survey, too much for me.

Vantagens

Super easy to set up - first product I've ever used within 5min of buying. I used to use online pdf forms to seek feedback from customers and workshop participants. SurveySparrow is so much easier to set up, collect feedback, analyse it, and much for fun for the people filling it in! I've noticed an uptake in the number of people giving feedback, especially on the qualitative side.

Desvantagens

Still need to be able to amend some of the wording, e.g. end-of-message. Not a big deal but would be nice.

Vantagens

I love the chat like the way of creating and answering the survey. It gives it a personal feeling. It was very easy to set up my first client satisfaction form without even checking the documentation.

Desvantagens

I don't like the SurveySparrow branding but I know it's on the roadmap to create my own branding soon. I can work with it in the meantime.

Vantagens

The conversational interface for collecting survey data is a more engaging format. Having multiple options to share a survey (link, website embed, etc) is also a huge plus.

Desvantagens

The reporting and analyzing survey data has a ways to go. If you need more fine grain tools for collecting survey data and analyzing it, this might not be for you.

Vantagens

Survey Sparrow is visually appealing, easy to create, and can be customized to sets of questions for data gathering. Analytics that are provided are quite helpful and as more features are added from their roadmap, it'll be an incredible product. I'll also look forward to them adding additional products from this concept.

Vantagens

The fact that it provides a conversational flow is different and refreshing. Besides, its price is amazingly affordable and the costumer service is extremely efficient. So much better than SurveyMonkey!

Desvantagens

It has limited feautures, I would love to see more options to customize my survey in a future, like in survey templates.

Vantagens

SurveySparrow is really easy to setup and so friendly to use. The response rate is just awesome compared to traditional survey tools.

Desvantagens

Limited to survey only when it have the potential be so much more... such as a quiz or test tool that can generate a report.