We were trying to build a BI platform over BigQuery, which is a great platform but still requires a lot of management and this took much longer than we wanted just to get off the ground. Working with CoolaData allowed us to get up and running very quickly and start gaining insights and implement BI related features for our customers.
I'm especially happy with the modular, layered design of the system, allowing us to quickly build and embed reports and dashboards using wizards, but also allowing us to customize the underlying SQL or rewrite it from scratch when we need more control.
The onboarding was very simple and quick. Took us an hour to first event on the system and less than 2 weeks to full integration with our system in production for both internal and external uses.
The customer success team was extremely helpful throughout this process - both their availability and technical ability were excellent. This allowed us to quickly resolve issues and question during the integration and going forward.
The documentation is a bit sparse, but since customer success was so helpful this was not much of an issue.
fast integration everything is in one place
good performance for quires which runs over hundreds of millions rows
great team! helping with any issue or request with real personal touch
would love to see more features added into the service such machine learning capabilities for real time decision based on historical data already in the service
Product insight at price point we wouldnt get elsewhere....it scales
UI is v friendly for non SQL type users (+ ability to write raw sql for advanced users), makes it extremely easy to expose super interesting data points we don't get anywher else
Occasional speed of load times, API doesnt provide enough feedback of why things go wrong (better documentation and error codes required for devs)
# Great support
# CoolaSQL - you don't need to worry about time filtering anymore
# Beautiful graphs
# Has cohort analysis (lack in most popular BI tools)
# Vital integration support (Red-Shift, etc..)
There should be timezone configuration option in the project. That way, same reports/dashboards in different projects, will show the graphs according to their local time. This option has to be in the graphs embedding also.
Cooladata initial setup was very fast and easy. We've got a lot of help from their Customer success team, and they handle any issue fast and efficiently. The output from the system is very valuable for us, and using them was much faster and more successful than using BigQuery directly.
Geographic reports are limited to IPs info, and not possible to generate through long-lat info. Also their historical data manipulation should be handled in a more automated way.
Better understanding of user behaviour
The speed of response, the ability to integrate different sources of data, and the Cooladata Customer Support.
Not easy to use for those who don't have a basic knowledge of the CQL language in order to take full advantage of the platform's potential.
Key benefits were costs savings from having one solution for all of our analytics needs.
The ease and ability to integrate multiple sources of data.
We were able to quickly get behavioral insights that we could never achieve with the other tools that we had been using. The cohort analysis capabilities are amazing and easy to use
I would like to see more machine learning capabilities, continued enhancement to reporting options an the UI.
Very easy to use.
High-Value reports and data crossover
They give you a month free to get used to the platform and decide if you want to keep using it.
Implementation time is pretty quick but still, take some time.
Takes some time to get used to it.
Learn how to use CQL takes some time
the product is great and Cooladata's customer support is wonderful, we get help in any issue we have and support for every new idea.
It integrates all types of data, and present a very clear data analysis with it's easy to use dashboards and reports.