RedTeam Reviews

RedTeam

Project management & accounting for commercial construction

4.4/5 (80 reviews)
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Easy Peasy!

Reviewed on 4/4/2016
Review Source: SoftwareAdvice

Pros

From the administration's point of view. I like that the entire construction phase of a project is captured in one place; including contacts, liens (if any), buyout, letters, just to name a few. When closing out a project, there is no longer the need to use up space on your server storing information for future reference; it will forever be accessible via RedTeam. Customer service is great and friendly. I absolutely love that my company uses RedTeam, it makes the job faster. No need to spend time creating cover sheets like transmittals, submittal labels, RFI coversheets... these forms will automatically create themselves with the information and contacts on the project. It is a great tool to have and a life changer. No more unprofessional looking forms, or in the other hand, no more spending hours making all forms uniform and looking great every time you have to use them.

Cons

Once you build up the vendor database, and it starts becoming massive... it will take what seems forever to load, and search. When editing a vendor profile, and you need to edit another vendor profile, you'll have to wait for the list to load again every time you have to open a profile. Another one is that the contact list on each project preloads itself, instead of the admin picking the names to add to the list; the admin has to spend quite some time "removing" the names you don't want to the list. Last time I created a contact list, it took me 30 minutes just removing over 130 contacts, and adding ones that weren't there. And every time there is a new hire, prepare to revisit the contact list for EVERY job you don't want this contact to show.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

9.0/10
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Great product and company

Used Daily for 6-12 months
Reviewed on 3/21/2017
Review Source: Capterra

We are a small company and were looking for a back office solution to help us manage the growth we were experiencing. We were frustrated with duplicating our effort and the time we wasted tracking insurance expirations, releases, duplicate invoices, etc. Most of the solutions that we found provided features that we didn't need since we use QuickBooks Online for accounting and didn't want a product that included managing that aspect of our business. I happen to come across a link to RedTeam on the QBO site and contacted them for a demonstration. It was very obvious right away that RedTeam was exactly the solution we were looking for. We could not be more pleased with our decision to go with RT.

Not only do the product features fit our needs, the service and support we have received has been outstanding. This company puts forth a lot of effort providing the user with tools to get up to speed quickly and their Help Center is the best I have seen. I cannot say enough good things about RedTeam and their product and would definitely recommend it to others searching for this type of solution.

Pros

Integrates with QuickBooks Online and PlanGrid. Manages the development process from estimating to invoicing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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Great for Construction Project Management.

Used Daily for 1-5 months
Reviewed on 9/29/2018
Review Source: Capterra

Pros

We are a mid-size commercial construction general contractor that uses this software. We used to use Microsoft project and this is a HUGE step up from it. I know you can use the software for estimating, bidding, and a lot of other features but we strictly use it for scheduling, submittals, and closeouts. We might use it for estimating and bidding later in the future but for now scheduling works well for us on it. You can upload all of the plans to the software in the cloud and you can also include all of the RFIs, PCRs, punch lists etc. If you are using it to manage submittals it is kind of like a Newforma for the GC end of things. Scheduling is very convenient and you can add all relevant parties to view the schedule. This is nice because everybody can see in real time if we have a delay or scheduling conflict. There are smartphone apps for this as well. Customer support is excellent on this software if you have any questions or run into any problems. I would try it out if you are needing a good construction management software.

Cons

The estimating portion of the software seemed a little buggy and difficult to understand. I'm sure it is great if you get it going but we just do not use this feature on it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
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RedTeam software is an important part of our business

Used Daily for 6-12 months
Reviewed on 3/20/2017
Review Source: Capterra

RedTeam software has allowed us to have a place to consolidate all of our construction data and also the security to know it is backed up to the cloud. The entire team has embraced this software and can see the status of any project at any time. It has become an important part of our business for everything from bids to accounts payable to budgeting. The support team has also been really top notch. They clearly have a vested interest in their product and care about us being able to use it successfully. This support has been very much appreciated as we integrated this tool into our day to day operations

Pros

It has an easy to understand interface. This has allowed us to go paperless in our accounting process.

Cons

It is a new product that changes with updates. Although the updates are usually for the better it takes a bit of time to acclimate to the changes.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
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Cloud based construction system with user friendly theme.

Used Daily for 2+ years
Reviewed on 3/20/2017
Review Source: Capterra

We have been using Red Team for the past 5 years, we switched from another company that had more bells and whistles however the learning curve was well over a month for new users.
Its critical in our industry that Project Managers can get up to speed and move forward with managing their projects quickly. Red Team is not only a user friendly system , it also has an extremely pro-active support team that are always available.
In addition, they have sat with us on numerous occasions and listened to ideas of enhancement and have worked closely with us on implementation. We recommend Red Team to any company trying to get projects managed in a professional manner with minimal learning time and at a reasonable cost.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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Amazing customer service and support, a great time saving and cost tracking tool.

Used Daily for 1+ year
Reviewed on 3/27/2017
Review Source: Capterra

Having set up several other management software systems, I was used to poor customer service upon signing the contract. Redteam's staff changed that opinion immediately and now two years in, continue to respond in less than 24 hours, have continued to improve their online issues tracking, have great webinars for learning features, and continue to improve every aspect of their product. They were hands on in the implementation, and always followed through to make sure we were pointed in the right direction or using features properly if asked. I'd love to thank all of their staff by name, but that might take too long. Other things I loved were that there has been no staff turn over, which with some of the other vendors I deal with, has been a major issue. Once implemented, and trained your staff will love this product.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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Program does Everything

Used Daily for 2+ years
Reviewed on 12/15/2016
Review Source: Capterra

Although I don't use all of the available features, what I do use is good. Because of constantly updating features, when I go back into a component I don't use that often, it takes some time to figure it out. I enjoy the weekly webinars and their availability in the Help feature.

Pros

Everything is in one place.

Cons

Scrolling down on two side bars to see everything I may need.
The time it takes to set up our own documents in the configuration menu.
RedTeam's numbering of our projects. I want to be able to put them in my own order.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
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Redteam is easy to use but does not allow more than 3 users at a time which affects because someone can kick you out in the middle of doing your work

Used Daily for 2+ years
Reviewed on 2/2/2018
Review Source: SoftwareAdvice

do not limit the amount of users that can be on at the same time also if it would be possible to locate a project with just one word look up

Pros

your able to do change orders get and create the proposal and pay apps all on the same system also you can set up as many projects as you

Cons

you have to keep logging back in when their are than 3 people using it which is time consuming also it can be difficult at times to use the search engine to locate a project if you are not specific

Rating breakdown

Ease of Use

Likelihood to recommend

7.0/10
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RedTeam

Used Daily for 6-12 months
Reviewed on 11/17/2017
Review Source: Capterra

Pros

Customer service is great. They are very friendly and want to help. If they don't know the answer they will find it for you.
You can get on RedTeam from anywhere you have the internet.
All your information is saved in one location.
I think RedTeam will be great when it is fully implemented and all the "bugs" are worked out.

Cons

Harder for some to use that are not very knowledgeable on computers.
Start up of the software needs to have more one on one help. Videos and Webinars are very helpful but it would be nice to have one customer service rep that gets to know you and your company that can help you through the whole start up and not several different reps that you have to re-explain things to.

Rating breakdown

Value for Money
Ease of Use
Customer Support

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Habitat for Humanity Loves Red Team!

Used Daily for 2+ years
Reviewed on 3/20/2017
Review Source: Capterra

We appreciate the in-kind donation to utilize your software. It allows us to keep a careful watch on our budget, collect our subcontractor's credentials and overall streamline the construction paperwork! Having the use of Red Team has helped our housing ministry build capacity so we can serve more families with affordable housing. Thank YOU!

Pros

Daily reports, ability to get lien releases and send RFI's.

Cons

Not always intuitive.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
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RedTeam Exceptional!

Used Daily for 6-12 months
Reviewed on 6/22/2018
Review Source: SoftwareAdvice

Give RedTeam some serious thought as they will be the next up and coming software to compete against the big software companies.

Pros

Always developing improvements to the software. The customer service is exceptional and always respond quickly. The platform has a lot of functionalities that really start to benefit the users once you spend some time working in RedTeam. I would highly recommend RedTeam to General Contractors such as my self.

Cons

To be honest there was no major drawbacks for me. The only thing would be the estimating tab takes a couple seconds longer to load but it might just be my setup. I simply use excel and dump the estimate into RedTeam very easily

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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Redteam Review

Used Daily for 6-12 months
Reviewed on 12/14/2016
Review Source: Capterra

I've enjoyed the software for the most part. However, due to the complexities that come with construction project management and the different nuances of it, customizing a workflow in a PM software is critical. That has been the hard part with Redteam so far. The tutorials are lacking and some of the answers we get are just too "canned" to be much good.
There are also some functions of the application that just don't work that well and we've been told for about 6 months now that they are working on it. We've seen no improvement in some of the areas. Other areas, we have seen improvements and development, though, so it's not like it's all bad.
I think the platform is good, but getting it worked into a business workflow can be difficult. It has been for us anyways.

Pros

We based

Cons

Support and product development.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
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Project Coordinator

Used Daily for 2+ years
Reviewed on 3/20/2017
Review Source: Capterra

I like using redteam but their its hard when it does not allow you to log in because their are others user already. If their would be a way to remove that restrictions that would be great.

Pros

CAN KEEP TRACK OF ALL YOUR PROJECTS IN ONE SYSTEM

Cons

THE LIMIT ON HOW MANY USERS AT THE SAME TIME

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
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Very closed end system

Reviewed on 1/21/2017
Review Source: Capterra

The user interface is very clean and snappy however it is not flexible as in only export options are usually PDF and there is almost no import capability. They system wants you to create a database of cost items from scratch without the ability to import you existing cost codes. When you compare to other systems out there it instantly becomes a hard to run system, the last thing you want is transitioning into a new system and lose around 40-80 hrs on just setting it up. The only accounting system this connects to is QB online, which cause legacy users of QB in shadows. There are no contact import capability, there are no import or export of any data in excel. The system wants you to operate according to its rules, such as issuing a quick PO without building a cost database, writing an formal contract, and building the sub contracts will not work. Look at other systems out there, they may not be as shiny as this system but those system can immediately increase your productivity than this system.

Response from RedTeam Software

Thank you, Sahel, for your candid feedback. We are always looking for ways to make RedTeam better! Your points about import and export were well taken, and RedTeam now supports multiple imports and exports to Excel, including costs items and cost codes. In addition, RedTeam also supports import of job costs, so you can integrate RedTeam with legacy accounting systems such as Sage, Quickbooks, and others. Thank you again and good luck to you and HSC Corp. as you continue to grow your business.

Rating breakdown

Value for Money
Ease of Use

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RedTeam Software - Great for our small construction company

Used Daily for 2+ years
Reviewed on 12/14/2016
Review Source: Capterra

We have used RedTeam for approximately two years and have enjoyed its ease of use and the app, which makes using it in the field a snap.

Pros

Very easy to use.

Cons

Most of what we least liked has been repaired, such as the uploading capabilities in the Plan Room. These have been greatly improved.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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NAVCON Group, LLC

Used Daily for 2+ years
Reviewed on 3/23/2017
Review Source: Capterra

RedTeam is very good for use on plans, work orders, change orders. Anytime we need assistance a RedTeam representative is there to help us. We hope the process of "steps" minimize and freezing of the software.

Pros

Work Orders
Plan Room
Change Orders
Daily Reports

Cons

How many steps/committing/committing

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
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The product is the one stop shop for project management. There is no other product on the market.

Used Daily for 1+ year
Reviewed on 8/16/2017
Review Source: Capterra

It allows you and team to manage the project remotely

Pros

It covers from identifying an opportunity, through the bidding process, award, construction, then to CO.

Response from RedTeam Software

Thank you for the kind words Clifford, we hear everyday how much we are helping contractors and it never gets old! NuJak is a valued customer and we'll make sure that you and your team always feel like a top priority, something we strive for with all of our clients.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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Productive & Cost Effective

Used Daily for 1+ year
Reviewed on 1/6/2017
Review Source: Capterra

Productive in the sense that you can use the system in all aspects in the construction management field required documentation. Budget, Bid Invites, Contracts, Schedule, Payments, etc.

Cost effective... A lot of bang for your buck.

Pros

Covers a vast area of construction management documentation

Cons

Limited printing with various options

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
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Great customer service but program needs improvement.

Reviewed on 1/23/2017
Review Source: Capterra

The features of the programs are useful however a lot of the features haven't been fully tested before rolling out and there are many little issues with the program. Customer service was there when I had issues and tried to help when they were able to. The price is very affordable however know that you are not getting a complete working program.

Response from RedTeam Software

Thank you for the review Rafael, the information you've shared is extremely valuable to us. It is true, in June of 2016 when you became a RedTeam customer, we had recently launched 2 new feature upgrades. We have since perfected the use of OCR when uploading drawings into RedTeam. The intuitive development of this feature allows us to read an entire set, split them into separate pages, name the properly and catalog them in our Online Plan Room (which has unlimited storage for every project and user). One of the changes that you specifically asked us to create in our Scheduling Module was to allow users to see the Gantt Schedule in a calendar view, we launched that feature in October 2016. We thank you again for your feedback, that feature has been used by hundreds of our users with great success since you suggested it. Lastly, thank you for the kind words regarding our Customer Service Team, we pride ourselves here on providing the best user experience that we possibly can.

Rating breakdown

Value for Money
Ease of Use
Customer Support

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customer service is beyond measure!

Used Daily for 1-5 months
Reviewed on 5/3/2017
Review Source: SoftwareAdvice

This software company actually seems to care about your company. Our company has gone through countless different softwares and with all of them their customer service was horrible. Trying to fix an issue with most of them was like pulling teeth. Not with RedTeam though. You can basically look at them as one of your employees.

Pros

The best thing about this software is how user friendly it is and if there is anything you cant figure out there is always either a video on how to do it, an article to read about it, or someone who you can schedule a one on one with to have them walk you through it. The customer service is just remarkable!

Cons

There is one thing I wish this software and that is dispatching. I believe someone from RedTeam stated that dispatching is on there list of tools to incorporate and if/when that is incorporated I think this software would be perfect!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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Good product and good value

Used Daily for 1+ year
Reviewed on 7/3/2018
Review Source: SoftwareAdvice

Pros

Great option for multiple access multiple locations, good for construction daily works. All paperwork generates good forms,

Cons

Not very intuitive, and the instruction was not great, but we figured it out eventually, and it worked good from the point on.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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Good Value - Not User Friendly

Reviewed on 3/27/2017
Review Source: Capterra

We liked the Red Team offered a software that integrated all the components of construction administration from bid to final closeout. The price was right. We just found it difficult to use and not very intuitive.

Pros

The price and the fact that ALL the components of the construction administration are covered.

Cons

It was difficult to use and not very intuitive. The terminology was different than we were used to and was part of the reason we could never get fully functional with Red Team

Response from RedTeam Software

Adam,

Thank you for taking the time to provide information on your experience with RedTeam. we always strive to offer our clients the needed support to be able to use RedTeam as effectively as possible. Feel free to reach out at any time!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

2.0/10
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Review of Redteam Software

Used Weekly for 1+ year
Reviewed on 3/21/2017
Review Source: Capterra

Overall I believe that the Redteam Software has been beneficial to our company. We we first started using Redteam software, we had a chat line with Support that helped us get through problems and that is no longer available and my last two or three times sending a question through support, I have not even got a response. Other than that, I am pleased with the software we have purchased for our company.

Pros

I like the weekly webinars that the company has. I think they are informative and beneficial.

Cons

I liked the chat line with support. Support hasn't responded to my last few questions that I have sent them.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
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Excellent versatile project management software

Used Daily for 6-12 months
Reviewed on 3/20/2017
Review Source: Capterra

The training is key to success. We are absolutely thrilled with our purchase after doing a great deal of research and love the customer service.

Pros

The Gant chart

Cons

It is not extremely intuitive. The training is absolutely key.

I wish it had better estimating software as I had to purchase a separate product for that

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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Overall User Friendly

Used Daily for 6-12 months
Reviewed on 12/14/2016
Review Source: Capterra

Red Team has put some structure into our operation that was extremely lacking in our day to day, and especially in documentation of job progress. While working for a smaller developer, but with large scale jobs, this software has met our needs.

Pros

It's user-friendly, and tech support and training are extremely helpful.

Cons

More access on the mobile app

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10