Jamf Now Reviews

Jamf Now

Mobile Device Management Solution for Apple Devices - SMB

4.9/5 (13 reviews)
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Been using Jamf|Now for more than a year (~75 devices)

Used Daily for 1+ year
Reviewed on 11/20/2017
Review Source: Capterra

Automated security policy enforcement. Applications management via the VPP. Basic inventorying.

Pros

Highlights: Clean UI, easy to use, good price, and great customer support.

Employees also like it because it doesn't feel too "big brother" compared to other products. Also, client software is necessary to install or run.

Cons

Missing some important (to us) features, but they're working on them. Our wishes include better notifications, a generic notes field, and the ability to configure the conditions under which a device is flagged as needing attention.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
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Great product overall

Used Daily for 2+ years
Reviewed on 2/7/2018
Review Source: Capterra

Pros

Jamf is very cost effective and extremely easy to roll out. Deployment of solution only took us half a day. The product has been a life saver and given us control over our Mac environment.

Cons

There have absolutely no issues with Jamf. I have used the solution at several different organizations and the product has been seamless to implement and issue free.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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Best way to deploy VPP tokens during your lunch hour

Used Daily for 2+ years
Reviewed on 7/21/2018
Review Source: Capterra

Pros

I use JamfNOW for a Bushel of side clients that need to deploy VPP Token apps on iOS. This is a great low cost solution for small business.

Cons

linking Users appleID's for Token distribution is not as clean as I would like it but I can't really complain.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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Moved from Airwatch and have been very happy JAMF.

Used Daily for 2+ years
Reviewed on 10/11/2017
Review Source: Capterra

Pros

JAMF offers a great platform. It is easy to maneuver with little difficulty and train other staff as needed.

Cons

It can be costly, depending on the number of devices but willing to sacrifice cost for enhanced features, service and support.

Rating breakdown

Value for Money
Ease of Use
Customer Support

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Finally, easier to use!

Used Other for 2+ years
Reviewed on 2/6/2018
Review Source: Capterra

Significantly eases Apple device management.

Pros

Latest UI is soooo much easier to understand and error reporting is actually informative - keeps getting better with every revision.
Excellent tech support.
Ability to push apps to individual devices and groups remotely is fantastic

Cons

In earlier versions, the UI was very confusing and difficult to understand. It assumed instant expertise. It was enough to make me jump ship.
Still dependent on working with Apple School Manager separately
Many similar functions are in different locations (no grouped) in app.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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Jamf is an awesome product.

Used Daily for 2+ years
Reviewed on 10/25/2017
Review Source: Capterra

Pros

The easy and use to manage Macs. The ability to inquire about all the Mac's in the environment is great.

Rating breakdown

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Ease of Use
Customer Support

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Jamf does exactly what it is meant to do and it is easy to setup and manage.

Used Daily for 1+ year
Reviewed on 4/11/2018
Review Source: Capterra

Pros

The setup instructions are complete and easy to follow and the customer service/help forums are very thurough.

Cons

There's not much to not like. I would like to see more of the advanced features available to Jamf customers.

Rating breakdown

Value for Money
Ease of Use
Customer Support

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Great for small to midsize business

Used Weekly for 1+ year
Reviewed on 4/14/2017
Review Source: Capterra

I use Jamf Now to manage about 80 Macs. We love it for deploying App Store apps. I also like how I can require Filevault 2 which would otherwise be very difficult to enforce. We have also had computers stolen from our office before, so it's great to have the feature where we can remotely wipe them. And, whenever I have a question they are very responsive on the chat support.

Pros

I like the interface and also the support is great.

Cons

Sometimes app deployment from the App store is slow, or will come back with an error.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
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Great Community of Users

Used Weekly for 1+ year
Reviewed on 3/7/2018
Review Source: Capterra

Pros

Love being able to use JAMF Nation and JAMF now to resolve many computer management issues that our company handles.

Cons

Took me time, and I'm still learning all the tricks of the software. There are many ways to do the same thing, which can be confusing to learn.

Rating breakdown

Value for Money
Ease of Use
Customer Support

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Jamf Now is easy to use and our account manager has been extremely helpful for us.

Used Other for 1+ year
Reviewed on 12/4/2017
Review Source: Capterra

Pros

It's easy to enroll our devices and to manage them without needing too much training. It's a clean interface and easy to navigate through.

Cons

It's not very easy to pull reports that let us see our inventory or to dig deeper into the details of our inventory.

Rating breakdown

Value for Money
Ease of Use
Customer Support

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Good solution to entry level device management

Used Monthly for 1+ year
Reviewed on 4/24/2018
Review Source: Capterra

Inexpensive and easy to use device management.

Pros

The software easily allows us to manage our technician's iPads. We are able to easily push apps, update software, and track our equipment.

Cons

For our purposes, the only negative aspect that I have encountered is that it does not provide the option to automatically remove some of the default apps that Apple includes with the iPad. Not being able to automatically delete TV, Home Kit, Tips, etc. still means that we have to touch each device. I wouldn't have anything to complain about if this was added.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
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Feel safe with secure devices

Used Weekly for 6-12 months
Reviewed on 2/15/2018
Review Source: Capterra

Pros

You cannot beat this product in quality, price, or performance. This is a dream solution to securing sensitive data.

Cons

I would recommend having a better help solution to help novice users get the most of the product and to use it more.

Rating breakdown

Value for Money
Ease of Use
Customer Support

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Easy to Implement Device Management

Used Monthly for 1-5 months
Reviewed on 5/18/2017
Review Source: Capterra

Pros

We have a sales team that uses iPads for contract signing, etc. There are a few different apps that the team utilizes and before each team member would purchase the apps directly from the device using their own apple id and getting reimbursed, resulting in us losing the license for the software if that member left. We discovered JAMF and the VPP store and now can assign licenses to the device with NO apple id needed. We keep the license and don't have to continue buying the same software over and over again.

Cons

It can be a little slow on the updating/pushing content to devices...but it's really not that bad.

Rating breakdown

Value for Money
Ease of Use
Customer Support