Customer Service & Support Software

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LiveAgent 669

Great customer service starts with better help desk software

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media Leia mais sobre o LiveAgent

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Vision Helpdesk 27

Help Desk, Multi Company Desk and ITSM / ITIL Service Desk

We offer three products to manage customer support for all size business. 1) Multi channel help desk software 2) Satellite help desk (Multi company help desk ) 3) Service desk software (PINKVerify Certified - ITIL / ITSM Complaint) Leia mais sobre o Vision Helpdesk

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Alloy Navigator 34

Plataforma premiada de gerenciamento de ativos e de serviços de TI

O Alloy Navigator é uma solução completa de serviço de TI e gestão de ativos que fornece respostas ponderadas aos seus desafios mais difíceis de TI. Leia mais sobre o Alloy Navigator

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XCALLY 59

Omnichannel contact center management

XCALLY is an omnichannel contact centre management solution and customer care suite for inbound, outbound and blended contact centers Leia mais sobre o XCALLY

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WhosOn 3

Track - Chat - Engage

WhosOn Live Chat & Engagement Software is both a sales and customer service solution. Leia mais sobre o WhosOn

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ManageEngine ServiceDesk Plus 124

Cloud IT Help Desk Software

ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests Leia mais sobre o ManageEngine ServiceDesk Plus

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Issuetrak 148

Issue tracking software for help desk and customer service

100% web-based issue tracking software that automatically assigns new issues based on your preferences and SLA's, and accessed via web browser or mobile device.

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Acctivate 96

QuickBooks inventory management software for SMBs

Acctivate Inventory Software is a better way to optimize warehouse, purchasing and inventory operations across your entire business.

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bpm'online CRM 73

Boost marketing, sales and service performance!

Bpm’online CRM software delivers end-to-end processes to manage a complete customer journey – from lead to order, and to ongoing account maintenance. Bpm’online recognized in Gartner 2016 Magic Quadrant for the CRM Customer Engagement Center, as well listed in Five Categories of The Gartner CRM Vendor Guide 2016 (SFA, Partner Relationship...

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bpm'online studio 73

Intelligent platform for business process management

Bpm’online studio is the powerful alliance of BPM (business process management) and case management technologies to effectively manage, optimize and monitor business processes while automating time-consuming operations

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InvGate Service Desk 71

IT service desk software

InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self service portals, & more.

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InfoFlo 67

All-in-One CRM Software Solution

InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface

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Track-It! 63

Help desk and asset management

Track-It! is a help desk software and asset management application designed to help small to medium sized companies automate and streamline their Help Desk and Asset Management operations. . Track-It! integrates with key areas of your business model so you can manage multiple business operations and support processes all at once from the one...

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3CLogic 49

Contact Center Solutions for Customer Experience Excellence

3CLogic is a leading contact center as a service provider, seamlessly integrating with CRMs, service platforms, WFMs and other business applications for today’s enterprise businesses.

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PagerDuty 48

Incident Management & Operations Performance Software

PagerDuty is a cloud software that connects people, systems & data into a single view - creating visibility & actionable intelligence across their operations.

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ManageEngine Desktop Central 42

Software de gerenciamento de desktop, dispositivo móvel e patch

Um aplicativo de gestão integrada de área de trabalho e dispositivo móvel, que possibilita o gerenciamento centralizado de áreas de trabalho, servidores, laptops, tablets e smartphones.

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ChangeGear Service Desk 41

Cloud based solution to track & control IT services

ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing

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Fuze 39

Multi-channel support for customers, partners & staff

Fuze - formerly ThinkingPhones - is a cloud based unified communications platform (UCaaS) enabling multi-channel support for customers, partners, staff and other stakeholders

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NABD System 38

Omnichannel Customer support & Help Desk software-FREE PLAN

Obtain a cloud customer service system with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows small and medium companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email,...

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Help Desk Migration 33

Online help desk data migration service

Help Desk Migration is an online data migration service that enables fully automated data transfer between various help desk systems using a robust wizard

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The Service Program 33

QuickBooks add-on for handling service company management

The Service Program is a QuickBooks add-on for service providing companies such as pool servicing, lawn care, pest control, sanitation and more, delivering key features across service dispatch, routing, work order management, maintenance scheduling, GPS, mobile & customer services, via a web portal

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UseResponse 27

All-in-one customer support suite

Organize online documentation and provide customer support with UseResponse's customer feedback software and help desk system.

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NetHelpDesk 27

ITIL aligned service desk software

NetHelpDesk is provides ITIL aligned service desk software that can be installed on premise or in the cloud.

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Agiloft 26

Helpdesk solution

Agiloft supports out-of-the box solutions for customer support, internal helpdesk, contract management, workflow & BPM, ITL & ITSM, change management, & more

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Ameyo 18

All-in-one Contact Center Software

An all-in-one customer interaction suite powering over a billion interactions worldwide

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Mikogo 17

Show any screen content from your computer over the Web in real-time to multiple people.

Mikogo is an easy-to-use free screen sharing solution that provides a fast and secure solution for web conferencing, online meetings, remote support, webinars, sales calls, web presentations, and more. With high-speed desktop sharing capabilities, Mikogo allows the presenter to share their screen (including any document or application) with...

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C2 ATOM 11

All-in-one service desk software

C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

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TeamHeadquarters 9

Unified project management & help desk software

TeamHeadquarters is a unified service desk and project management solution, with tools for managing tickets, resources, assets, teams, timesheets, and more

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InfoServ 8

Integrated Call Center, Help Desk, and CRM software system

InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization.

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QwikDial 7

Predictive Dialing solution for ARM system integration

QwikDial is cloud-based predictive/preview dialing software for ARM management with added features include secure payment processing and call recording.

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Checkbox Survey 4

Enterprise survey features without the enterprise price tag

Checkbox develops professional, feature-rich survey software for organizations, teams, and individuals. Available in installable and hosted versions.

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IT Incident Software 3

Web-based helpdesk management solution

IT Incident Software is a web-based IT helpdesk management solution that enables organizations to resolve requests by tracking assets and automating workflows

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KronoDesk 3

Powerful help desk & service management software

KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end

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iHelpDesk 3

Cloud-based help desk service

iHelpDesk is a cloud-based help desk service that allows organizations to keep track of issues, reduce manual effort in resolving problems and improve service quality.

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ServiceWise 3

Web based help desk management software

ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features

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Survey Analytics 2

Enterprise customer research platform

Survey Analytics helps companies listen. Our interconnected and scalable suite of powerful tools allow you to collect 360 feedback both internally and externally. We also offer great developer tools such as an API and SDK for full integration to meet the needs of your custom environment.

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Dezide 2

Interactive Troubleshooting Guides

A technical interactive troubleshooting guide platform that transforms how companies reduce troubleshooting time, fixes issues on the first visit, transfers skills and reduce training time of new employees.

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DeskAlerts 2

Send alerts to employees via mobile, email, SMS or desktop

DeskAlerts is an internal communications solution which allows businesses to send alerts to staff via corporate devices, including PCs, mobile devices & tablets. Businesses can utilize one platform to send out alerts to over 10,000 users in a matter of seconds, to ensure everyone gets the message.

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eSurvey 1

Survey creation for Blackberry

eSurvey is a genuine fully functional FREE version of our application, limited to 5 questions per form. It is not a trial. Use it & Love it ! eSurvey transforms any BlackBerry smartphone into a powerful forms manager and an efficient multi-media data collection device, whether it is for gathering statistical data, issuing real time incident...

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Notebox 1

Collaboration

Notebox - a design and concept feedback app/tool - was created to help designers get client feedback 'on' their designs in a simple, client-friendly way. Notebox allows you & your clients to make notes directly on your design, allowing the notes to appear in context. Designers can create clients, projects and designs, upload artwork, edit page...

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HelpMaster 1

Helpdesk, service desk and customer support software

Great customer service requires a great team, processes, and technology - that's where HelpMaster comes in. HelpMaster is a feature-rich application that is used for helpdesk, service desk, IT service management and ITIL-based tech-shops. HelpMaster gives you CRM, ticketing, web self-service, email to ticket conversion, asset management and...

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ADManager Plus 1

Active Directory Management and Reporting Solution

ManageEngine ADManager Plus is a wholesome yet simple-to-use, web-based Active Directory management solution that makes day-to-day AD management immensely easy. The intuitive user interface of the product gets rid of the monotony in using native AD tools. This tool facilitates bulk-creation of AD objects with all properties including Exchange...

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bpm'online service 1

The Omnichannel Customer Service and Support

The best fit for companies that are looking to manage omnichannel communications.

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Altitude Software 1

Unified communications solution

Altitude uCI Suite is a complete unified communications solution that helps businesses of all sizes to engage effectively with their customers

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SupportDesk

The Service Desk Solution on-premise or in the Cloud!

SupportDesk is an ITIL Support Management and Help Desk App. Incident, Problem, Change Management, Asset Management, Knowledgebase. SupportDesk is available both in the Cloud and On-Premises.

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Coworkers.com

Colleague feedback and performance evaluation

Coworkers.com - How's Your Work? Get And Give Professional Feedback. Analyze And Improve Your Performance. Show Off Your Expertise. Advance Your Career. Users connect with current and former colleagues for honest and, if desired, anonymous feedback on their professional profile, their overall work performance, and the quality and effectiveness of...

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e-ServiceSuite

Help Desk, Service Management, Enterprise Solution

e-ServiceSuite .., ITSM/BSM Business Solution Incident Management - Request Fulfillment - Problem Management - Change Management - Service Level Management - Configuration Management (CMDB) - Knowledge Management - Capacity Management - Availability Management - Service Catalog - Release & Deployment Management - Financial Management -...

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PC-Duo Remote Control

PC-Duo: fast, secure and centrally managed remote control.

PC-Duo provides fast and reliable PC-to-PC remote control and remote access over LAN/WAN and internet connections.

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Pro Profs Poll Maker

Build and Test Knowledge

ProProfs Poll Software is a powerful online poll creator which helps online marketers, instructors, businesses & government organizations to quickly create an online poll and set it up on their website or blog. The Poll software comes with advanced customization features, using which you can create custom polls that match the colors and...

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ManageEngine Remote Access Plus

Enterprise remote support solution for system administrators

ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location

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ConfirmKit

User research platform for teams and product people

ConfirmKit is a user research platform that helps product organizations of all sizes to discover what their users really want. ConfirmKit helps product teams to conduct, analyze and store qualitative data from user interviews, highlight patterns / trends in data, and ultimately improve their product

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LiveAgent

669

Great customer service starts with better help desk software

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Vision Helpdesk

Help Desk, Multi Company Desk and ITSM / ITIL Service Desk

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Alloy Navigator

Plataforma premiada de gerenciamento de ativos e de serviços de TI

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XCALLY

Omnichannel contact center management

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WhosOn

Track - Chat - Engage

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ManageEngine ServiceDesk Plus

124

Cloud IT Help Desk Software

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Issuetrak

148

Issue tracking software for help desk and customer service

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Acctivate

QuickBooks inventory management software for SMBs

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bpm'online CRM

Boost marketing, sales and service performance!

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bpm'online studio

Intelligent platform for business process management

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InvGate Service Desk

IT service desk software

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InfoFlo

All-in-One CRM Software Solution

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Track-It!

Help desk and asset management

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3CLogic

Contact Center Solutions for Customer Experience Excellence

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PagerDuty

Incident Management & Operations Performance Software

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ManageEngine Desktop Central

Software de gerenciamento de desktop, dispositivo móvel e patch

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ChangeGear Service Desk

Cloud based solution to track & control IT services

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Fuze

Multi-channel support for customers, partners & staff

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NABD System

Omnichannel Customer support & Help Desk software-FREE PLAN

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Help Desk Migration

Online help desk data migration service

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The Service Program

QuickBooks add-on for handling service company management

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UseResponse

All-in-one customer support suite

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NetHelpDesk

ITIL aligned service desk software

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Agiloft

Helpdesk solution

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Ameyo

All-in-one Contact Center Software

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Mikogo

Show any screen content from your computer over the Web in real-time to multiple people.

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C2 ATOM

All-in-one service desk software

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TeamHeadquarters

Unified project management & help desk software

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InfoServ

Integrated Call Center, Help Desk, and CRM software system

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QwikDial

Predictive Dialing solution for ARM system integration

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Checkbox Survey

Enterprise survey features without the enterprise price tag

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IT Incident Software

Web-based helpdesk management solution

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KronoDesk

Powerful help desk & service management software

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iHelpDesk

Cloud-based help desk service

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ServiceWise

Web based help desk management software

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Survey Analytics

Enterprise customer research platform

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Dezide

Interactive Troubleshooting Guides

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DeskAlerts

Send alerts to employees via mobile, email, SMS or desktop

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eSurvey

Survey creation for Blackberry

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Notebox

Collaboration

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HelpMaster

Helpdesk, service desk and customer support software

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ADManager Plus

Active Directory Management and Reporting Solution

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bpm'online service

The Omnichannel Customer Service and Support

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Altitude Software

Unified communications solution

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SupportDesk

The Service Desk Solution on-premise or in the Cloud!

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Coworkers.com

Colleague feedback and performance evaluation

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e-ServiceSuite

Help Desk, Service Management, Enterprise Solution

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PC-Duo Remote Control

PC-Duo: fast, secure and centrally managed remote control.

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Pro Profs Poll Maker

Build and Test Knowledge

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ManageEngine Remote Access Plus

Enterprise remote support solution for system administrators

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ConfirmKit

User research platform for teams and product people

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Customer Service & Support Software

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