Customer Service & Support Software

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Genesys PureCloud 70

Mobile-optimized cloud call center with multichannel routing

Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Leia mais sobre o Genesys PureCloud

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SolarWinds Take Control 7

Collaborative remote access solution

Solarwinds Take Control (formerly SolarWinds MSP Anywhere) is web-based remote control software for IT service businesses who need to solve client problems, fast. Leia mais sobre o SolarWinds Take Control

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LiveAgent 669

Great customer service starts with better help desk software

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media Leia mais sobre o LiveAgent

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Vision Helpdesk 27

Help Desk, Multi Company Desk and ITSM / ITIL Service Desk

We offer three products to manage customer support for all size business. 1) Multi channel help desk software 2) Satellite help desk (Multi company help desk ) 3) Service desk software (PINKVerify Certified - ITIL / ITSM Complaint) Leia mais sobre o Vision Helpdesk

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Wrike 1376

Manage your projects from start to finish with Wrike

Wrike is a collaboration & project management tool that helps users manage projects from start to finish, providing full visibility and control over tasks Leia mais sobre o Wrike

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Jira Service Desk 211

Simple service desk built on Jira

Jira Service Desk is a service management software that connects IT to businesses through fast, accountable resolution of customer requests. Built on Atlassian’s Jira workflow engine, Jira Service Desk is collaborative, has a knowledge base that’s low cost, is easy to set up and scale, highly flexible, and features a powerfully-simple user... Leia mais sobre o Jira Service Desk

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Zoho SalesIQ 62

Bate-papo ao vivo sem complicações reinventado para o crescimento do negócio

Converta os visitantes do seu site em clientes pagantes e satisfeitos. Aumente o ROI de seus esforços de conteúdo, SEO, AdWords e marketing por e-mail. Leia mais sobre o Zoho SalesIQ

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REVE Chat 13

Multi Channel Live Chat Software for Website Engagement

REVE Chat is an omni-channel customer support software that offers live chat, video chat, voice call, and queuing to engage with website visitors Leia mais sobre o REVE Chat

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WhosOn 3

Track - Chat - Engage

WhosOn Live Chat & Engagement Software is both a sales and customer service solution. Leia mais sobre o WhosOn

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Freshdesk 1354

Online Customer Support Software & Helpdesk Solution

Freshdesk is a SaaS based, multichannel customer support software for businesses of all sizes, with gamification, automation, and is free for up to three agents Leia mais sobre o Freshdesk

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LiveChat 783

Premium Customer Service Software for Live Chat & Help Desk

LiveChat: Loved worldwide! Used by over 26,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now! Leia mais sobre o LiveChat

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ManageEngine ServiceDesk Plus 124

Cloud IT Help Desk Software

ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests Leia mais sobre o ManageEngine ServiceDesk Plus

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Bitrix24 314

Free collaboration, communication & management tool suite

Bitrix24 is an online -or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project management tools Leia mais sobre o Bitrix24

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Samanage 472

IT Service Desk & Asset Management Software

Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk... Leia mais sobre o Samanage

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Zoho Assist 169

Suporte remoto instantâneo. Acesso remoto autônomo.

Ofereça suporte rápido a clientes remotos por meio de sessões de suporte remoto com base na Internet e gerencie computadores remotos sem esforço através do acesso remoto autônomo. Leia mais sobre o Zoho Assist

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Smartsupp Live Chat 81

Smartsupp is Free Live Chat with visitor recording

Smartsupp is a Live Chat with video recordings made for your website. You can easily use Smartsupp to improve your conversions and customer loyalty. Your customers are on your website right now. Chat with them and look what they do. Leia mais sobre o Smartsupp Live Chat

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ISL Light Remote Desktop 73

Remote support software & unattended remote access

ISL Online is a cross-platform remote support software which allows users to access and control computers and mobile devices from afar, in order to provide fast technical support to users. Access attended or unattended computers (Windows, Mac or Linux) in seconds from any computer or mobile device. Leia mais sobre o ISL Light Remote Desktop

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Agile CRM 310

Sales and marketing CRM for growing businesses

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey Leia mais sobre o Agile CRM

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Slack 13735

Um único local para comunicação e fluxo de trabalho da equipe

O Slack é um espaço de trabalho único que conecta os usuários às pessoas e ferramentas com as quais eles trabalham todos os dias, não importa onde estejam ou o que fazem.

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Salesforce Sales Cloud 11198

Cloud-based CRM & Sales Automation

Have you seen Salesforce’s small business solutions? Sales Cloud is a customizable CRM platform that grows with you. Get real-time customer information and activity in one place, insights with dashboards, and reports. Connect to thousands of business apps to extend your CRM to every department. Choose SalesforceIQ to be set up in minutes with...

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TeamViewer 4110

Remote support, remote access & online meetings software

TeamViewer is a remote support, remote access & online meetings management software which supports remote computer restart, printing, & install, & more

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Cisco WebEx 2475

Voice and video conferencing with screen sharing

Cisco WebEx is a cloud-based communication & collaboration app which combines screen sharing with voice & video conferencing, call recording, mobile apps & more

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Zendesk 1963

Cloud customer service software

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is...

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Zoho Desk 1537

Industry's first context-aware Helpdesk Software

Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers.

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BeyondTrust 902

Secure remote access software

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the industry's top solution for securely accessing and supporting any device or system, located anywhere in the world.

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RingCentral 770

A Complete Business Cloud Phone System Solution

RingCentral Office integrates phone, video, meetings, and messaging in one reliable, easy-to-use solution.

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mHelpDesk 744

Win more jobs and grow your business with mHelpDesk!

Job Tracking & Invoicing Functionality Through Your Mobile Device Instant Access to Your Customer Info from any Device - Never Lose Track of Your Jobs or Devices Includes Tools for Quoting, Scheduling, Job tracking, Billing & Invoicing, Electronic Payments, QuickBooks integration, and a growing list of other great features! Let...

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Join.me 736

Ferramenta de conferência e reunião on-line

O join.me é uma ferramenta de conferência e reunião on-line que permite que várias pessoas de vários locais se conectem umas com as outras ao mesmo tempo.

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TeamSupport 668

B2B Customer Support Software

TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships.

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Intercom 521

Customer messaging platform for sales, marketing and support

Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. Intercom products enable targeted communication and engagement with leads and customers via website, inside web and mobile apps, and by email

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HipChat 452

Team communication built for business.

HipChat is team communication built for business. HipChat offers group chat, 1x1 chat, file sharing, video chat and more. Best of all, it's completely free!

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Salesforce Service Cloud 429

Customer service & support software

Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.

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Workplace by Facebook 360

Secure enterprise social networking & communication platform

Workplace by Facebook is a secure social networking platform that serves to enhance professional communication and collaboration

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Freshservice ServiceDesk 352

A complete IT service management (ITSM) tool for business

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools

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Five9 319

Cloud contact and call center software

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more

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Pure Chat 277

Live chat software for SMBs

Pure Chat is a live chat software which provides users with unlimited operators, unlimited chats, full transcript history & complete widget customization

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Qualtrics 267

Experience management platform

Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform.

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Dialpad 261

Cloud communication platform for enterprises

Dialpad is a modern cloud communications system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive.

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ShoreTel 193

Cloud phone system & contact center software & services

ShoreTel integrates a cloud-based business phone system with a hosted contact center to offer ACD, call recording, queueing, and dashboards & reports.

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BirdEye 190

Online reputation management

BirdEye is a reputation management software which helps businesses collect, monitor & market customer reviews with social listening, real-time analytics, & more

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8x8 Virtual Office 176

Hosted Business VoIP Phone Service

8x8 helps you serve your customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP phone service to hosted contact centers to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1. Experienced. Reliable. Proven. Why Should You Do Business...

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8x8 Virtual Office 176

Global cloud communications & phone system

8x8 Virtual Office is a multi-channel cloud contact center includes IVR, routing, queueing, supervisor tools, CTI, call recording, workforce optimization, chat, reporting & more

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Virtual Contact Center 176

Contact Center Solution

ContactNow is a self-service cloud contact center that provides a flexible way to engage with customers, including a real-time monitoring App for iPad

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Vonage Business 163

Cloud-based business VoIP phone service

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

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Glip 151

Conversation platform for team collaboration & productivity

Glip is a cloud-based conversation platform designed for teams to plan, share, and organize work tasks. Text and video chat features facilitate communication between team members whilst file sharing and collaborative task management encourage efficiency and productivity within teams.

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Kayako 146

Unified customer service platform

Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place.

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Help Scout 140

Web-based help desk designed for better customer experience

Help Scout is customer service & help desk software for companies of all sizes. Users can work seamlessly across departments, or manage several products/brands from a single account. Features include workflows, an automation based system, and collaboration tools.

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xMatters 133

Actionable IT alerting platform for enterprises

xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster.

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Cherwell Service Management 129

Customizable IT service management solution

Cherwell Service Management is a web-based IT service management system with codeless architecture, ITIL-verified processes, SIAM & MSI functionality, and more

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Kaseya VSA 128

IT Systems Management Software

Kaseya VSA is your comprehensive solution to providing IT services at scale, whether you're an in house IT department or an MSP. VSA offers the absolute best technician experience with Kaseya Live Connect, and supporting offerings in Patch, AV/AM, monitoring and more.

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Flock 125

Communication and collaboration platform for teams

Flock is a collaborative messaging app for teams which enables users to discuss projects and find and share information and ideas effectively and efficiently

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Bookafy 119

Free online appointment booking software

Bookafy automates scheduling, reminders and integrates with existing apps, while allowing clients to book, reschedule, and cancel appointments automatically

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SysAid 113

Powerful Service Desk and Simple to Use, Modular ITSM Tool

Since 2002, SysAid’s been passionate about streamlining over 10K organizations with leading-edge IT service management (ITSM) solutions. We’re confident that SysAid can likewise make your life easier and ultimately help maximize profits.

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Avochato 111

SMS messaging for sales, support & operations teams

Avochato is an SMS/text messaging solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

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NICE inContact 110

Cloud Contact Center Software

NICE inContact's cloud call center software enables better customer service with automatic call distribution (ACD), interactive voice response (IVR), skills-based routing, speech recognition, inbound/outbound and call blending, workforce management (WFM), workforce optimization (WFO) and the only no-pause dialer on the market. We also integrate...

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RescueAssist 109

Remote support software

RescueAssist is a remote support software that offers solutions for both SMBs as well as enterprises looking to provide advanced remote service levels. The software is used by IT managers, IT consultants, software consultants, MSPs and IT customer support reps to access and control devices remotely and solve technical issues. RescueAssist offers a...

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Opsgenie 108

Alerting and on-call management for always-on services

Alerts, notifications and incident management service for dev and ops teams (development and operations) integrated with monitoring tools and push notifications

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Zingle 105

Text messaging for customer service & team collaboration

Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel messaging, automations & more

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Front 100

Email management software and shared inbox for teams

Front provides a simple way for teams to manage email inboxes ([email protected], [email protected], etc), chat, social media, SMS messages in a single collaborative platform

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Zendesk Chat 92

Live chat software for SMBs and Enterprises

Zendesk Chat, formerly Zopim, lets you chat with customers on your website and give them real-time support.

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LogMeIn Rescue 88

Remote support for helpdesks, call centers and organizations

LogMeIn Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more.

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Deskero 87

Customizable help desk & ticketing system

Deskero is a help desk software and support ticket system that helps users manage multi-channel support queries, track performance and proactively engage customers on social networks.

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SnapEngage 86

Live Chat Software for Sales and Support Teams

SnapEngage allows you to chat with your website visitors - no installation required! SnapEngage live chat software has advanced features for both sales and support teams, including SMS-to-Chat, Call-Me, sneak peek, Design Studio, integrations with CRM's and help desks, and more. Increase customer engagement and convert more leads with SnapEngage.

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Broadly 84

Online review & reputation management for small businesses

Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers

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LogMeIn Pro 84

Remote access tool for individuals & small businesses

LogMeIn Pro is a remote access tool for individuals and small businesses which enables users to remotely control their computer from any location, and get full access to the desktop as well as all applications, files and information from another computer or mobile device.

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SuperOffice CRM 75

CRM software for sales, marketing & customer service teams

SuperOffice CRM is a Customer Relationship Management (CRM) software which helps sales, marketing & customer service teams find, capture & retain customers., SuperOffice CRM includes company, contact, document & activity management features, plus integrations with Microsoft Office & G-Suite.

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ConnectWise Automate 74

IT Automation for Today’s IT World

Boost the effectiveness of your IT teams and simplify every aspect of your business with flexible remote monitoring and management from ConnectWise Automate.

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bpm'online CRM 73

Boost marketing, sales and service performance!

Bpm’online CRM software delivers end-to-end processes to manage a complete customer journey – from lead to order, and to ongoing account maintenance. Bpm’online recognized in Gartner 2016 Magic Quadrant for the CRM Customer Engagement Center, as well listed in Five Categories of The Gartner CRM Vendor Guide 2016 (SFA, Partner Relationship...

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bpm'online studio 73

Intelligent platform for business process management

Bpm’online studio is the powerful alliance of BPM (business process management) and case management technologies to effectively manage, optimize and monitor business processes while automating time-consuming operations

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ServiceNow 71

Enterprise IT service cloud solutions

ServiceNow is a platform-as-a-service provider of IT service applications. The company provide a range of pre-built ITSM products to automate and manage numerous IT enterprise services. Using the single software you can automate process and create custom applications to meet all your IT service needs. ServiceNow can be used for cloud and...

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Podium 71

Review management, reputation software, feedback & webchat

Podium is a reputation management platform that manages reviews from multiple sites for increased visibility, improved operations, & better purchase decisions

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Comm100 Live Chat 70

Real conversations in real-time

Comm100 Live Chat powers real-time interactions via web, mobile, and messaging

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HappyFox 69

Helpdesk, customer support software

HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox...

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HelpCrunch 67

Live chat, email automation & helpdesk for support and sales

HelpCrunch is a web & mobile customer communication platform that combines a modern live chat, email automation, and a simple help desk in one solution.

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Mattermost 65

Open source workplace messaging for web, PCs & phones

Mattermost is an open source workplace messaging system for web, PCs & phones, that supports 1-1 & group messaging, file sharing, multiple languages, & more

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Tidio 60

Communicator for businesses. live chat, messenger and email

Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface

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Autotask 57

IT Business Management Software Platform

Autotask is the all-in-one web-based software that helps VARs, MSPs and IT Service providers to sell, implement, deliver and bill their services. Thanks to Autotask´s automation and management of your people, projects and processes your business performance will be improved significantly. That means greater efficiency, and more profitability. A...

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SherpaDesk 52

A support soution to help track time and manage projects

A complete solution to help organizations track customer support issues, capture billable time and monitor project profitability

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NiceJob 52

Reputation management with reviews, social & SEO tools

NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO!

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UserVoice 51

Build better products with intelligent product feedback

UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback.

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PagerDuty 48

Incident Management & Operations Performance Software

PagerDuty is a cloud software that connects people, systems & data into a single view - creating visibility & actionable intelligence across their operations.

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DJUBO 47

360° integrated hotel management software suite

DJUBO is a mobile hotel management solution offering tools for sales, distribution, marketing, operations and intelligence on a single platform. The integrated software suite includes an integrated PMS, CRS, channel manager, reputation & review management, price intelligence, revenue manager & more

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Crisp 43

All-in-one solution for customer messaging

Crisp is a free live chat platform for interacting with customers via Crisp Live Chat, email, messenger, Twitter, & SMS, with tools for personalized campaigns

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Zoho Connect 42

Enterprise private social network

Zoho Connect is a team collaboration app,that unifies people, resources, and the apps they need.

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ManageEngine Desktop Central 42

Software de gerenciamento de desktop, dispositivo móvel e patch

Um aplicativo de gestão integrada de área de trabalho e dispositivo móvel, que possibilita o gerenciamento centralizado de áreas de trabalho, servidores, laptops, tablets e smartphones.

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CallHippo 42

Virtual phone system for sales, marketing & support teams

CallHippo is a cloud-based VoIP system that helps small business and startups make business calls and monitor calling progress using a virtual phone system

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xSellco Helpdesk 41

The only purpose built e‑commerce help desk

The only purpose built e‑commerce help desk. xSellco centralizes your customer queries and order details from every sales channel into one connected dashboard.

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ChangeGear Service Desk 41

Cloud based solution to track & control IT services

ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing

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Rocket.Chat 41

Open source team chat communication tool

Rocket.Chat is an open source team collaboration & communication platform with live chat, video and audio conferencing, file sharing, message translation & more

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ProProfs Chat 40

Live chat software for websites

ProProfs Chat is a real-time sales & support live chat tool for websites, designed to help businesses connect with, assist, engage & convert website visitors

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Toky 39

Virtual phone system for business sales and customer support

Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more

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Zoho Meeting 37

Web conferencing tool to host online meetings and webinars.

Zoho Meeting is a robust web conferencing solution built to manage your online meetings and webinars. Completely browser-based and no downloads required.

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Splashtop Remote Support 33

Remote support for MSPs, IT service providers & helpdesks

Splashtop Remote Support enables MSPs, IT service providers & helpdesk professionals to remotely support their clients' computers from any desktop/mobile device

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Fleep 32

A flexible messenger for team communication and file sharing

A messenger app that integrates with email. It includes file sharing, tasks, pin boards and more and works across multiple organisations

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Cayzu 31

Help desk ticket & customer service software

Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal.

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ForceManager 31

The leading mobile CRM for field sales management

ForceManager is the tool of choice for sales directors that are dedicated to improving the productivity of their teams. The success of the app is down to its 100% mobile first design, user-friendly interface, and high adoption rate (three times that of traditional CRMs).

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Blizz 31

Freemium online meeting & collaboration software

Blizz by TeamViewer is an online, desktop & mobile meeting & collaboration software for remote or global teams, with screen-sharing, meeting recording & more

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PanTerra Networks 28

Unified Cloud Communications - Work Happy

PanTerra has created a revolutionary product called Streams, offering a simple interface with a single portal/application for all of your business communication needs. Work happy knowing that Streams will allow you to communicate in any medium that your team requires.

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PROMYS CRM Help Desk PSA 27

Best reviewed cloud based CRM, Help Desk, PSA software

Best reviewed cloud based CRM, Help Desk, PSA software for IT/MSP, Physical Security & Audio Visual solution providers.

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NetHelpDesk 27

ITIL aligned service desk software

NetHelpDesk is provides ITIL aligned service desk software that can be installed on premise or in the cloud.

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Genesys PureCloud

Mobile-optimized cloud call center with multichannel routing

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SolarWinds Take Control

Collaborative remote access solution

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LiveAgent

669

Great customer service starts with better help desk software

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Vision Helpdesk

Help Desk, Multi Company Desk and ITSM / ITIL Service Desk

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Wrike

1376

Manage your projects from start to finish with Wrike

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Jira Service Desk

211

Simple service desk built on Jira

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Zoho SalesIQ

Bate-papo ao vivo sem complicações reinventado para o crescimento do negócio

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REVE Chat

Multi Channel Live Chat Software for Website Engagement

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WhosOn

Track - Chat - Engage

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Freshdesk

1354

Online Customer Support Software & Helpdesk Solution

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LiveChat

783

Premium Customer Service Software for Live Chat & Help Desk

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ManageEngine ServiceDesk Plus

124

Cloud IT Help Desk Software

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Bitrix24

314

Free collaboration, communication & management tool suite

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Samanage

472

IT Service Desk & Asset Management Software

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Zoho Assist

169

Suporte remoto instantâneo. Acesso remoto autônomo.

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Smartsupp Live Chat

Smartsupp is Free Live Chat with visitor recording

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310

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4110

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2475

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902

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