Customer Service & Support Software

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Avaliação média dos clientes Número de avaliações Patrocinado Local

Vision Helpdesk 27

Help Desk, Multi Company Desk and ITSM / ITIL Service Desk

We offer three products to manage customer support for all size business. 1) Multi channel help desk software 2) Satellite help desk (Multi company help desk ) 3) Service desk software (PINKVerify Certified - ITIL / ITSM Complaint) Leia mais sobre o Vision Helpdesk

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Teamwork Desk 97

Helpdesk Software Your Team Can Rely On

An easy to use helpdesk that allows you to effortlessly manage every enquiry from the moment it arrives to the time it's solved. Leia mais sobre o Teamwork Desk

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Alloy Navigator 34

Plataforma premiada de gerenciamento de ativos e de serviços de TI

O Alloy Navigator é uma solução completa de serviço de TI e gestão de ativos que fornece respostas ponderadas aos seus desafios mais difíceis de TI. Leia mais sobre o Alloy Navigator

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ISL Light Remote Desktop 73

Remote support software & unattended remote access

ISL Online is a cross-platform remote support software which allows users to access and control computers and mobile devices from afar, in order to provide fast technical support to users. Access attended or unattended computers (Windows, Mac or Linux) in seconds from any computer or mobile device. Leia mais sobre o ISL Light Remote Desktop

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HarmonyPSA 15

The next generation of professional services automation.

HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Gain valuable insight With all the functionality you need in one place you’ll have... Leia mais sobre o HarmonyPSA

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TeamViewer 4110

Remote support, remote access & online meetings software

TeamViewer is a remote support, remote access & online meetings management software which supports remote computer restart, printing, & install, & more

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ConnectWise Control 1273

Remote Support, Remote Meeting & Remote Access Software

Anytime, anywhere remote support from ConnectWise Control lets you remotely control devices and help your customers whether they’re around the corner or around the world.

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RingCentral 770

A Complete Business Cloud Phone System Solution

RingCentral Office integrates phone, video, meetings, and messaging in one reliable, easy-to-use solution.

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TeamSupport 668

B2B Customer Support Software

TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships.

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Branch Messenger 625

Employee self-service platform for hourly workers

Branch helps enterprises attract and retain the top hourly workers, by giving them schedule predictability, shift flexibility, and the ability to impact earnings.

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Userlike Live Chat 527

Help your customers when it matters, where it matters.

Userlike is live chat software for website and mobile messenger support. Help your customers via a chat window on your site or your customers' messenger apps.

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KnowledgeOwl 208

Knowledge base and documentation software

KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. It makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike. Save time and money by...

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ConnectWise Manage 151

Business management platform for the IT industry

ConnectWise Manage is a business management platform designed to run your technology solution business, connecting everything with one application to allow superior service delivery, know your business better, discover full-visibility billing, and handle handoffs without hiccups. From projects to services, marketing, sales, and finance,...

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Tenfold 147

Have better customer conversations

Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data.

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Kaseya VSA 128

IT Systems Management Software

Kaseya VSA is your comprehensive solution to providing IT services at scale, whether you're an in house IT department or an MSP. VSA offers the absolute best technician experience with Kaseya Live Connect, and supporting offerings in Patch, AV/AM, monitoring and more.

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Bookafy 119

Free online appointment booking software

Bookafy automates scheduling, reminders and integrates with existing apps, while allowing clients to book, reschedule, and cancel appointments automatically

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Atera 109

All-in-One MSP Software for MSPs and IT Support Companies

All-in-One RMM Solution for MSPs and IT Support Companies. Combining RMM, PSA, Remote Access and more! Atera's Pricing Is Pay Per Technician, With Unlimited Devices.

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Front 100

Email management software and shared inbox for teams

Front provides a simple way for teams to manage email inboxes ([email protected], [email protected], etc), chat, social media, SMS messages in a single collaborative platform

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Vivantio ITSM 90

Flexible, Trusted, Reliable Service Desk Software

Vivantio ITSM is a comprehensive service management solution chosen by global enterprises for its flexibility and extensibility, making it ideal for large scale, multi-site organizations with complex needs. The control of code-less configuration, the unmatched value of flexible licensing, and the insight of custom reporting are all reasons that...

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LogMeIn Rescue 88

Remote support for helpdesks, call centers and organizations

LogMeIn Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more.

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Deskero 87

Customizable help desk & ticketing system

Deskero is a help desk software and support ticket system that helps users manage multi-channel support queries, track performance and proactively engage customers on social networks.

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Yonyx 83

Decision tree driven Interactive guides for customer service

Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system. Yonyx guides help improve CSAT & First Call Resolution, while reducing average handle time & deflecting calls

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ConnectWise Automate 74

IT Automation for Today’s IT World

Boost the effectiveness of your IT teams and simplify every aspect of your business with flexible remote monitoring and management from ConnectWise Automate.

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bpm'online studio 73

Intelligent platform for business process management

Bpm’online studio is the powerful alliance of BPM (business process management) and case management technologies to effectively manage, optimize and monitor business processes while automating time-consuming operations

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Vivantio Pro 71

Flexible, Trusted, Reliable Service Desk Software

Vivantio Pro is flexible, reliable, trusted service management software. From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.

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HappyFox 69

Helpdesk, customer support software

HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox...

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InfoFlo 67

All-in-One CRM Software Solution

InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface

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Mojo Helpdesk 65

Centralize, assign, and track helpdesk requests with our ticket tracking app.

6 Reasons to Try Mojo Helpdesk ★ Experience the simplicity of a helpdesk app designed with a "Google-y" interface. ★ Enjoy the convenience of single sign-on from your Google Apps account. ★ Feel the comfort of managing tickets right from your inbox using Mojo's clever email integration. ★ Keep your computer's clutter to a minimum. Mojo...

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Tracker 64

Customer Service and Support Management Software

PhaseWare's Tracker product suite is the premiere customer service and support software solution for those looking for configurability. Top features include: visual workflows, automated business rules, powerful reporting tools, and performance management tools. The Self Service Center, PhaseWare's customer self-service web portal, will enable...

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Sharpen 46

Cloud-native Contact Center Platform

A leading cloud native contact center that serves more than 1,000 companies across the globe.

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ReviewTrackers 46

Review monitoring software for multi-location businesses

Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights

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WalkMe 40

Transform the User Experience

WalkMe™ pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website.

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NABD System 38

Omnichannel Customer support & Help Desk software-FREE PLAN

Obtain a cloud customer service system with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows small and medium companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email,...

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Scorebuddy 33

QA Software for scoring (Calls/email/chat/social)

Scorebuddy is used to score customer service interactions in a contact centre. This quality monitoring application allows managers to score employee performance across teams, channels, supervisors and interactions. All scores are in one place and there is a wide variety or reporting and analytics available. The cloud based software has a 30-day...

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The Service Program 33

QuickBooks add-on for handling service company management

The Service Program is a QuickBooks add-on for service providing companies such as pool servicing, lawn care, pest control, sanitation and more, delivering key features across service dispatch, routing, work order management, maintenance scheduling, GPS, mobile & customer services, via a web portal

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ForceManager 31

The leading mobile CRM for field sales management

ForceManager is the tool of choice for sales directors that are dedicated to improving the productivity of their teams. The success of the app is down to its 100% mobile first design, user-friendly interface, and high adoption rate (three times that of traditional CRMs).

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Sellsy Helpdesk 29

Helpdesk Software by Sellsy

Manage your clients requests easily in your team with a beautiful tool. A new type of Helpdesk software invisible to your clients. Sellsy Helpdesk is completely transparent for your clients. Emails are sent from your personal address and never carry a ticket number. You keep a personal relationship with your clients that won't never know they're...

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PROMYS CRM Help Desk PSA 27

Best reviewed cloud based CRM, Help Desk, PSA software

Best reviewed cloud based CRM, Help Desk, PSA software for IT/MSP, Physical Security & Audio Visual solution providers.

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Deskpro 26

Customer service software you can depend on

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom...

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DialMyCalls 25

Voice & Text Message Broadcasting Made Easy

With DialMyCalls you can record a message and send it to a list of phone numbers in seconds. We can also send text messages and e-mails which allows you to communicate with people 3 different ways. Our web-based system lets you access your account from any computer or mobile device, even a toll-free dial in number to send our broadcasts.

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WebEngage 21

WebEngage is a multi-channel B2C marketing automation cloud

WebEngage, B2C marketing cloud for cross-channel user engagement across channels like Email, SMS, Onsite, Mobile Push/In-app messaging and Browser Push.

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Ytel Platform 21

Awarded Outbound Contact Center Software (24/7 U.S. Support)

Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.

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IdeaScale 18

Crowd-based innovation management

IdeaScale is the largest cloud-based innovation software platform in the world with more than 25,000 customers and 4 million users. The software allows organizations to involve the opinions of public and private communities by collecting their ideas and giving users a platform to vote. The ideas are then evaluated, routed, and implemented, making...

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Survmetrics 16

Delightful survey experiences, everywhere.

Survmetrics is an online survey platform that allows business professionals to create, share mobile-friendly surveys to get higher survey response rates. By combining an improved user experience with a dynamic analytics engine, it helps companies to collect more accurate customer data to uncovers insight and make better business decisions.

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Vorex PSA 16

Service Desk

Vorex PSA for service oriented companies is the most comprehensive and easy to use solution in the market. Wether you are an IT service provider, Telecom services provider, or a printer maintenance company; this solution will transform your business and increase your efficiency. With this web-based, no long-term contract solution; you will be...

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Vorex PSA 16

Manage Clients, Projects, Time/Billing All From a Single Platform

Vorex provides a business management platform that weaves together complete online project management with professional services automation (PSA) features that streamline day-to-day operations for growing small professional services organizations and IT providers through a complete and easy-to-use cloud-based solution.

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Testimonial Monkey 13

Feedback that works for you

The simplest & easiest way to get customer testimonials online. Testimonial Monkey will help you get bucket loads of customer reviews, increase consumer satisfaction and boost your conversion rates. All accounts come with a free 30 day trial so you can try it risk free today (no credit card required).

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Casengo 12

Customer Support Software for Live Chat, Email and Twitter

Casengo’s cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Improve your helpdesk!

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SmartSupport 12

Internal & external knowledge base and forum management platform

SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. By reducing in-bound customer support request and improving customer satisfaction, SmartSupport helps you save time and money. Add a powerful, searchable knowledge base and forum environment to your website in minutes. Give...

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Coresystems 11

Field service and customer support management solution

Coresystems is a solution designed to connect and automate service activities. Manage field service operations and customer support from one place.

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Customer Thermometer 8

The one click email customer satisfaction survey - feedback when you need it

Customer Thermometer is a 1-click survey tool. Send simple, branded email customer satisfaction surveys for instant feedback. Send your own branded emails or use embed buttons to integrate with your Zendesk, Salesforce, Outlook, MailChimp & more Customers can respond to surveys instantly by rating your product in a single click directly...

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Re:amaze 7

Support, engage, and convert customers on a single platform.

Re:amaze is a web based helpdesk platform to help businesses communicate with customers at scale. With multi-channel support for all of your conversational channels like chat, email, social media, and mobile. Re:amaze helps your entire team stay in sync with customers in a shared team inbox so no conversations go missing. Features Email,...

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CloudCherry 360 Feedback 7

Don't Just Satisfy, DELIGHT

Cloudcherry is a Real-Time Customer Experience Analytics product to track & measure Customer Delight

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SWAG Client 5

On-demand tech support at your fingertips

SWAG Client provides on-demand technical support to businesses in need of support services. We can even help you find a full time employee.

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Nanorep 5

AI-enabled chatbot & VCA Solutions for Customer Service

nanoRep helps to streamline multichannel customer support through self-service and personalization.

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SurveyExpression 3

Create the perfect online surveys

SurveyExpression is the perfect survey software tool. It offers for free what other survey platform vendors only offer for hundreds of dollars. SurveyExpression will help you design smart and beautiful online surveys in their web interface. Advanced features are just a click away.

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iorad 2

Create application instructions and step-by-step tutorials

Train employees and provide customers with guided step-by-step tutorials, instructions and knowledge base articles for any desktop or web application

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Adxstudio Portals 2

Microsoft Dynamics CRM-integrated web portals

Adxstudio Portals is a portal-based web engagement platform with Dynamic CRM integration for community, retail, government, and customer service sectors

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viCloning 2

Intelligent Virtual Agent + Live Chat

Ever wondered how to provide quality consistent around-the-clock customer service and support on your website? With viCloning, it is just a click away! Providing customer service 24/7/365 has never been so easy! viCloning shows up as a chat bar docked at the bottom of your website. Visitors chat with you intelligent virtual agent simply by...

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getReply 2

Simple Customer Support Software

getReply is a one of a kind customer support software. getReply costs only 3¢ per reply and provides you with unlimited agents, unlimited contacts and unlimited features. Setup your helpdesk in no time !

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Elementool Help Desk 1

Help Desk

Elementool Help Desk is a web-based Help Desk that allows your team to track issues/tickets collaboratively with a competitive, easy-to-use application that integrates well with existing systems, while saving you time and money. Help Desk's robust incident life cycle management allows you to track customer inquiries, prioritize, assign calls to...

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eStreamDesk Helpdesk 1

Online helpdesk & knowledge base simplified

Ticketed support and e-mail management If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service that helps you to deliver exception customer service while saving...

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ProProfs Survey Maker 1

Build and Test Knowledge

ProProfs Survey Maker is a powerful survey tool which is used by educators, instructors, online marketers, and organizations to gather valuable customer feedback, market data, and much more. Our Survey Maker supports many advanced features such as: Response grading Provide detailed survey statistics Cross-device compatibility Survey embedded...

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CustomerGauge 1

Net Promoter Score® to measure, act, monetize and grow your customer base.

CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place – end-to-end and fully integrated – a program can be up and running much faster than comparable in-house programs. It sends over 5 million emails on...

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PageProofer 1

Feedback made easy

Make it simple for your team and clients to leave feedback. Share, comment and track in three clicks. Stop flipping between browsers, spreadsheets and emails trying to keep track of feedback during website development. Leave feedback, alert people when something needs to get fixed and do it all in one place, on your website.

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RumbleTalk 1

Community chat room with customized themes

RumbleTalk is a leader chat room platform for websites. With over 263,000 customers, RumbleTalk offers a unique html5 chat room with various chat themes and the ability to create your own css stylish skin.

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Whisbi 1

The power of Live Engagement

Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.

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Altitude Software 1

Unified communications solution

Altitude uCI Suite is a complete unified communications solution that helps businesses of all sizes to engage effectively with their customers

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Dimelo 1

Unified management tool for customer service conversations

Dimelo best suited for companies with a minimum of 100 employees. Dimelo, a RingCentral company is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform

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iperceptions

A global leader in Voice of the Customer (VoC) solutions

iPerceptions is a leading digital customer research company that extends the value of Voice of the Customer beyond measuring the past, to recognizing visitors’ intentions in real-time for personalized experiences. With over 100M voice of customer datapoints collected every year across 1,200 brands and in 35 languages in over 80 countries,...

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ITSM 365

100% customizable Service Desk for any business small or large

Out-of-the-box solution covering all your needs. Manage incidents, problems, tasks and changes. Get the approval from your users. Sign and control SLA contract. Build your configuration database & knowledge base

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IBM Customer Experience

Digital customer experience management software

IBM Customer Experience is a management software that helps build personalized web experiences across all devices through multiple channels

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PC-Duo Remote Control

PC-Duo: fast, secure and centrally managed remote control.

PC-Duo provides fast and reliable PC-to-PC remote control and remote access over LAN/WAN and internet connections.

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iTouchVision Service Desk

Cloud service made clearer

The service desk allows you to manage all communications to the customer, create documents update the status to reflect the progress in the process.

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iTouchVision Case Management

The most complete case management platform ever designed

Receive, prioritise, track, allocate and manage your cases in one location. Applicable for social care, health, insurance, legal and government.

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iTouchVision Consumer Goods

Support your customers

Consumer Goods is specifically designed to meet the needs of a broad range of consumer goods companies. Based on our proven, configurable, highly scalable, and

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iTouchVision Call Centre

Your extended call centre

Our Contact Center Solutions provide the skilled and always up-to-date help desk staff your company needs to reduce payroll and overhead expenses.

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eBLVD Remote Desktop

Access Your Computers From Anywhere

Get instant, secure access to your files, programs, and email from anywhere. Connect quickly and easily, whether you're at work, at home, or on the road. Manage and support unattended computers & POS devices faster and easier.

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Pro Profs Poll Maker

Build and Test Knowledge

ProProfs Poll Software is a powerful online poll creator which helps online marketers, instructors, businesses & government organizations to quickly create an online poll and set it up on their website or blog. The Poll software comes with advanced customization features, using which you can create custom polls that match the colors and...

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HYPE GO!

A Platform for Collaborative Innovation and Idea Management

HYPE GO! is an on-demand, campaign-driven software for collaborative innovation that gets you started with your innovation initiative right away. Involve colleagues from all departments, customers and suppliers to create and discuss new product ideas, collect insights, get feedback on concepts and evolve them into full-blown business cases.

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ConnectWise UK

Business management platform for the IT industry

ConnectWise UK is a business process automation solution which allows users to sell, service, and support technology, with real-time visibility into operations

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VIZOR HelpDesk & Assets

Your IT Assistant

VIZOR is a powerful system for delivering full IT asset management with integrated and optional asset management, helpdesk and software asset management.

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Akio

Multi-channel customer interaction management platform

Akio.CX is unified multi-channel customer interaction tool designed to facilitate web, voice, written & mobile exchanges between customers & customer service teams

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Vision Helpdesk

Help Desk, Multi Company Desk and ITSM / ITIL Service Desk

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Teamwork Desk

Helpdesk Software Your Team Can Rely On

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Alloy Navigator

Plataforma premiada de gerenciamento de ativos e de serviços de TI

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ISL Light Remote Desktop

Remote support software & unattended remote access

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HarmonyPSA

The next generation of professional services automation.

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TeamViewer

4110

Remote support, remote access & online meetings software

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ConnectWise Control

1273

Remote Support, Remote Meeting & Remote Access Software

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RingCentral

770

A Complete Business Cloud Phone System Solution

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TeamSupport

668

B2B Customer Support Software

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Branch Messenger

625

Employee self-service platform for hourly workers

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Userlike Live Chat

527

Help your customers when it matters, where it matters.

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KnowledgeOwl

208

Knowledge base and documentation software

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ConnectWise Manage

151

Business management platform for the IT industry

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Tenfold

147

Have better customer conversations

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Kaseya VSA

128

IT Systems Management Software

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Bookafy

119

Free online appointment booking software

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Atera

109

All-in-One MSP Software for MSPs and IT Support Companies

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Front

100

Email management software and shared inbox for teams

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Vivantio ITSM

Flexible, Trusted, Reliable Service Desk Software

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LogMeIn Rescue

Remote support for helpdesks, call centers and organizations

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Deskero

Customizable help desk & ticketing system

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Yonyx

Decision tree driven Interactive guides for customer service

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ConnectWise Automate

IT Automation for Today’s IT World

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bpm'online studio

Intelligent platform for business process management

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Vivantio Pro

Flexible, Trusted, Reliable Service Desk Software

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HappyFox

Helpdesk, customer support software

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InfoFlo

All-in-One CRM Software Solution

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Mojo Helpdesk

Centralize, assign, and track helpdesk requests with our ticket tracking app.

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Tracker

Customer Service and Support Management Software

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Sharpen

Cloud-native Contact Center Platform

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ReviewTrackers

Review monitoring software for multi-location businesses

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WalkMe

Transform the User Experience

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NABD System

Omnichannel Customer support & Help Desk software-FREE PLAN

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Scorebuddy

QA Software for scoring (Calls/email/chat/social)

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The Service Program

QuickBooks add-on for handling service company management

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ForceManager

The leading mobile CRM for field sales management

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Sellsy Helpdesk

Helpdesk Software by Sellsy

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PROMYS CRM Help Desk PSA

Best reviewed cloud based CRM, Help Desk, PSA software

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Deskpro

Customer service software you can depend on

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DialMyCalls

Voice & Text Message Broadcasting Made Easy

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