Customer Service & Support Software

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SolarWinds Take Control 7

Collaborative remote access solution

Solarwinds Take Control (formerly SolarWinds MSP Anywhere) is web-based remote control software for IT service businesses who need to solve client problems, fast. Leia mais sobre o SolarWinds Take Control

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Vision Helpdesk 27

Help Desk, Multi Company Desk and ITSM / ITIL Service Desk

We offer three products to manage customer support for all size business. 1) Multi channel help desk software 2) Satellite help desk (Multi company help desk ) 3) Service desk software (PINKVerify Certified - ITIL / ITSM Complaint) Leia mais sobre o Vision Helpdesk

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Dixa 16

All-in-one customer service platform

Dixa is a cloud-based customer service platform that combines chat, email, messenger and calls in a single interface, with real-time monitoring, built-in CRM, and more. Leia mais sobre o Dixa

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Wrike 1376

Manage your projects from start to finish with Wrike

Wrike is a collaboration & project management tool that helps users manage projects from start to finish, providing full visibility and control over tasks Leia mais sobre o Wrike

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Jira Service Desk 211

Simple service desk built on Jira

Jira Service Desk is a service management software that connects IT to businesses through fast, accountable resolution of customer requests. Built on Atlassian’s Jira workflow engine, Jira Service Desk is collaborative, has a knowledge base that’s low cost, is easy to set up and scale, highly flexible, and features a powerfully-simple user... Leia mais sobre o Jira Service Desk

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Teamwork Desk 97

Helpdesk Software Your Team Can Rely On

An easy to use helpdesk that allows you to effortlessly manage every enquiry from the moment it arrives to the time it's solved. Leia mais sobre o Teamwork Desk

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ManageEngine SupportCenter Plus 9

Web based customer support

SupportCenter Plus is a web-based CRM application & customer support tool that lets organizations manage customer tickets, account & contact information, & more Leia mais sobre o ManageEngine SupportCenter Plus

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Alloy Navigator 34

Plataforma premiada de gerenciamento de ativos e de serviços de TI

O Alloy Navigator é uma solução completa de serviço de TI e gestão de ativos que fornece respostas ponderadas aos seus desafios mais difíceis de TI. Leia mais sobre o Alloy Navigator

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Aircall 127

Phone system for support and sales teams

Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented. Leia mais sobre o Aircall

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Whatfix 57

Accelerate Digital Adoption

Whatfix helps companies deliver modern and easy onboarding, effective training and better support using in-app and contextual walkthroughs, displayed to the user at the time of need. Whatfix drives digital adoption and user enablement to enhance productivity and engagement. Leia mais sobre o Whatfix

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WhosOn 3

Track - Chat - Engage

WhosOn Live Chat & Engagement Software is both a sales and customer service solution. Leia mais sobre o WhosOn

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LiveChat 783

Premium Customer Service Software for Live Chat & Help Desk

LiveChat: Loved worldwide! Used by over 26,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now! Leia mais sobre o LiveChat

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ManageEngine ServiceDesk Plus 124

Cloud IT Help Desk Software

ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests Leia mais sobre o ManageEngine ServiceDesk Plus

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Bitrix24 314

Free collaboration, communication & management tool suite

Bitrix24 is an online -or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project management tools Leia mais sobre o Bitrix24

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VCC Live 25

All-in-one Cloud Contact Center Software

Cloud-based contact center software with management and operator features incorporated as well as data security and analytical report. Leia mais sobre o VCC Live

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Samanage 472

IT Service Desk & Asset Management Software

Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk... Leia mais sobre o Samanage

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Zoho Assist 169

Suporte remoto instantâneo. Acesso remoto autônomo.

Ofereça suporte rápido a clientes remotos por meio de sessões de suporte remoto com base na Internet e gerencie computadores remotos sem esforço através do acesso remoto autônomo. Leia mais sobre o Zoho Assist

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Freshchat 44

Live Chat software for modern messaging

Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social Leia mais sobre o Freshchat

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Agile CRM 310

Sales and marketing CRM for growing businesses

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey Leia mais sobre o Agile CRM

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HarmonyPSA 15

The next generation of professional services automation.

HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Gain valuable insight With all the functionality you need in one place you’ll have... Leia mais sobre o HarmonyPSA

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HelpOnClick Live Chat Software 8

Live Chat Software and Virtual agent for SMBs

HelpOnClick Live Chat software helps website owners increase sales and improve customer service providing timely online help to their customers. Leia mais sobre o HelpOnClick Live Chat Software

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Slack 13735

Um único local para comunicação e fluxo de trabalho da equipe

O Slack é um espaço de trabalho único que conecta os usuários às pessoas e ferramentas com as quais eles trabalham todos os dias, não importa onde estejam ou o que fazem.

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TeamViewer 4110

Remote support, remote access & online meetings software

TeamViewer is a remote support, remote access & online meetings management software which supports remote computer restart, printing, & install, & more

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Cisco WebEx 2475

Voice and video conferencing with screen sharing

Cisco WebEx is a cloud-based communication & collaboration app which combines screen sharing with voice & video conferencing, call recording, mobile apps & more

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Zoho Desk 1537

Industry's first context-aware Helpdesk Software

Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers.

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ConnectWise Control 1273

Remote Support, Remote Meeting & Remote Access Software

Anytime, anywhere remote support from ConnectWise Control lets you remotely control devices and help your customers whether they’re around the corner or around the world.

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BeyondTrust 902

Secure remote access software

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the industry's top solution for securely accessing and supporting any device or system, located anywhere in the world.

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RingCentral 770

A Complete Business Cloud Phone System Solution

RingCentral Office integrates phone, video, meetings, and messaging in one reliable, easy-to-use solution.

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mHelpDesk 744

Win more jobs and grow your business with mHelpDesk!

Job Tracking & Invoicing Functionality Through Your Mobile Device Instant Access to Your Customer Info from any Device - Never Lose Track of Your Jobs or Devices Includes Tools for Quoting, Scheduling, Job tracking, Billing & Invoicing, Electronic Payments, QuickBooks integration, and a growing list of other great features! Let...

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Join.me 736

Ferramenta de conferência e reunião on-line

O join.me é uma ferramenta de conferência e reunião on-line que permite que várias pessoas de vários locais se conectem umas com as outras ao mesmo tempo.

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TeamSupport 668

B2B Customer Support Software

TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships.

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Branch Messenger 625

Employee self-service platform for hourly workers

Branch helps enterprises attract and retain the top hourly workers, by giving them schedule predictability, shift flexibility, and the ability to impact earnings.

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Userlike Live Chat 527

Help your customers when it matters, where it matters.

Userlike is live chat software for website and mobile messenger support. Help your customers via a chat window on your site or your customers' messenger apps.

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HipChat 452

Team communication built for business.

HipChat is team communication built for business. HipChat offers group chat, 1x1 chat, file sharing, video chat and more. Best of all, it's completely free!

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Spiceworks 416

Server monitoring software

Keep track of everything that’s happening on your network – from when a user installs a piece of software they shouldn’t have, to when your printer’s toner level gets low! Spiceworks lets you monitor and receive alerts on all the network happenings you care about most!

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Workplace by Facebook 360

Secure enterprise social networking & communication platform

Workplace by Facebook is a secure social networking platform that serves to enhance professional communication and collaboration

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Talkdesk 339

The world's leading cloud-based contact center software.

Talkdesk provides all the benefits of enterprise contact center software, without all the complexity.

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FixMe.IT 282

Remote Support Software That Always Works

Remote support software designed for delivering on-demand and unattended support from anywhere in the world.

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Qualtrics 267

Experience management platform

Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform.

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Dialpad 261

Cloud communication platform for enterprises

Dialpad is a modern cloud communications system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive.

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LogMeIn Central 219

Endpoint management for desktops, servers & mobile laptops

LogMeIn Central is an endpoint management solution which helps IT professionals to monitor, manage, and secure their organization's endpoint infrastructure including desktops, servers and laptops. Users can remotely deploy & automate routine IT tasks for any PC or Mac from anywhere, via any device.

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KnowledgeOwl 208

Knowledge base and documentation software

KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. It makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike. Save time and money by...

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8x8 Virtual Office 176

Global cloud communications & phone system

8x8 Virtual Office is a multi-channel cloud contact center includes IVR, routing, queueing, supervisor tools, CTI, call recording, workforce optimization, chat, reporting & more

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Vonage Business 163

Cloud-based business VoIP phone service

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

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Glip 151

Conversation platform for team collaboration & productivity

Glip is a cloud-based conversation platform designed for teams to plan, share, and organize work tasks. Text and video chat features facilitate communication between team members whilst file sharing and collaborative task management encourage efficiency and productivity within teams.

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ConnectWise Manage 151

Business management platform for the IT industry

ConnectWise Manage is a business management platform designed to run your technology solution business, connecting everything with one application to allow superior service delivery, know your business better, discover full-visibility billing, and handle handoffs without hiccups. From projects to services, marketing, sales, and finance,...

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Issuetrak 148

Issue tracking software for help desk and customer service

100% web-based issue tracking software that automatically assigns new issues based on your preferences and SLA's, and accessed via web browser or mobile device.

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Tenfold 147

Have better customer conversations

Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data.

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xMatters 133

Actionable IT alerting platform for enterprises

xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster.

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Kaseya VSA 128

IT Systems Management Software

Kaseya VSA is your comprehensive solution to providing IT services at scale, whether you're an in house IT department or an MSP. VSA offers the absolute best technician experience with Kaseya Live Connect, and supporting offerings in Patch, AV/AM, monitoring and more.

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SysAid 113

Powerful Service Desk and Simple to Use, Modular ITSM Tool

Since 2002, SysAid’s been passionate about streamlining over 10K organizations with leading-edge IT service management (ITSM) solutions. We’re confident that SysAid can likewise make your life easier and ultimately help maximize profits.

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Atera 109

All-in-One MSP Software for MSPs and IT Support Companies

All-in-One RMM Solution for MSPs and IT Support Companies. Combining RMM, PSA, Remote Access and more! Atera's Pricing Is Pay Per Technician, With Unlimited Devices.

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VanillaSoft 100

Lead management software and CRM solution - The Power of Simplicity

VanillaSoft brings together the best of CRM, Lead Management and Sales-by-Phone tools into one powerful queue-based lead management solution for inside sales teams, call centers, and other sales-by-phone professionals. VanillaSoft increases productivity, contact rates, makes cold calling easier, and improves sales accountability with features...

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Front 100

Email management software and shared inbox for teams

Front provides a simple way for teams to manage email inboxes ([email protected], [email protected], etc), chat, social media, SMS messages in a single collaborative platform

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Acctivate 96

QuickBooks inventory management software for SMBs

Acctivate Inventory Software is a better way to optimize warehouse, purchasing and inventory operations across your entire business.

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Zendesk Chat 92

Live chat software for SMBs and Enterprises

Zendesk Chat, formerly Zopim, lets you chat with customers on your website and give them real-time support.

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Vivantio ITSM 90

Flexible, Trusted, Reliable Service Desk Software

Vivantio ITSM is a comprehensive service management solution chosen by global enterprises for its flexibility and extensibility, making it ideal for large scale, multi-site organizations with complex needs. The control of code-less configuration, the unmatched value of flexible licensing, and the insight of custom reporting are all reasons that...

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LogMeIn Rescue 88

Remote support for helpdesks, call centers and organizations

LogMeIn Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more.

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SnapEngage 86

Live Chat Software for Sales and Support Teams

SnapEngage allows you to chat with your website visitors - no installation required! SnapEngage live chat software has advanced features for both sales and support teams, including SMS-to-Chat, Call-Me, sneak peek, Design Studio, integrations with CRM's and help desks, and more. Increase customer engagement and convert more leads with SnapEngage.

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LogMeIn Pro 84

Remote access tool for individuals & small businesses

LogMeIn Pro is a remote access tool for individuals and small businesses which enables users to remotely control their computer from any location, and get full access to the desktop as well as all applications, files and information from another computer or mobile device.

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Yonyx 83

Decision tree driven Interactive guides for customer service

Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system. Yonyx guides help improve CSAT & First Call Resolution, while reducing average handle time & deflecting calls

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Preferred Patron Loyalty 76

Loyalty marketing and gift card management

Preferred Patron provide customer loyalty and gift card management programs to businesses of all sizes, across many diverse industries

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ConnectWise Automate 74

IT Automation for Today’s IT World

Boost the effectiveness of your IT teams and simplify every aspect of your business with flexible remote monitoring and management from ConnectWise Automate.

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bpm'online studio 73

Intelligent platform for business process management

Bpm’online studio is the powerful alliance of BPM (business process management) and case management technologies to effectively manage, optimize and monitor business processes while automating time-consuming operations

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InvGate Service Desk 71

IT service desk software

InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self service portals, & more.

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Vivantio Pro 71

Flexible, Trusted, Reliable Service Desk Software

Vivantio Pro is flexible, reliable, trusted service management software. From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.

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Bright Pattern 70

Multi-channel cloud call center software

Bright Pattern is the most effective cloud contact center software which helps businesses to simplify multichannel service.

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Comm100 Live Chat 70

Real conversations in real-time

Comm100 Live Chat powers real-time interactions via web, mobile, and messaging

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HappyFox 69

Helpdesk, customer support software

HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox...

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InfoFlo 67

All-in-One CRM Software Solution

InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface

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Mojo Helpdesk 65

Centralize, assign, and track helpdesk requests with our ticket tracking app.

6 Reasons to Try Mojo Helpdesk ★ Experience the simplicity of a helpdesk app designed with a "Google-y" interface. ★ Enjoy the convenience of single sign-on from your Google Apps account. ★ Feel the comfort of managing tickets right from your inbox using Mojo's clever email integration. ★ Keep your computer's clutter to a minimum. Mojo...

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Mattermost 65

Open source workplace messaging for web, PCs & phones

Mattermost is an open source workplace messaging system for web, PCs & phones, that supports 1-1 & group messaging, file sharing, multiple languages, & more

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Tracker 64

Customer Service and Support Management Software

PhaseWare's Tracker product suite is the premiere customer service and support software solution for those looking for configurability. Top features include: visual workflows, automated business rules, powerful reporting tools, and performance management tools. The Self Service Center, PhaseWare's customer self-service web portal, will enable...

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Track-It! 63

Help desk and asset management

Track-It! is a help desk software and asset management application designed to help small to medium sized companies automate and streamline their Help Desk and Asset Management operations. . Track-It! integrates with key areas of your business model so you can manage multiple business operations and support processes all at once from the one...

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Autotask 57

IT Business Management Software Platform

Autotask is the all-in-one web-based software that helps VARs, MSPs and IT Service providers to sell, implement, deliver and bill their services. Thanks to Autotask´s automation and management of your people, projects and processes your business performance will be improved significantly. That means greater efficiency, and more profitability. A...

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NewVoiceMedia 55

Call Center & Inside Sales for Salesforce

NewVoiceMedia is the leading provider of cloud contact center and inside sales software for Salesforce Sales Cloud, Service Cloud and Desk.com

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AttendanceBot 50

Vacation management, time tracking, & employee scheduling

AttendanceBot is a vacation management, time tracking & employee scheduling solution for Slack which provides a central location from which to manage & approve staff leave requests, track attendance, billable hours & payroll, plus manage shift schedules, time off, availability, & more

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3CLogic 49

Contact Center Solutions for Customer Experience Excellence

3CLogic is a leading contact center as a service provider, seamlessly integrating with CRMs, service platforms, WFMs and other business applications for today’s enterprise businesses.

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YetiForce 48

Open source CRM system

YetiForce is an innovative and versatile CRM system that collects all information related to the most important business processes, such as sales, marketing, projects, accounting, support, logistics, and many more. It is truly open source and always free-to-use for unlimited number of users.

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FluentStream 47

A cloud-based business phone service

FluentStream Technologies provides a cloud-based business phone solution with 90+ features, an intuitive, easy-to-use web portal, and seamless integrations.

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Sharpen 46

Cloud-native Contact Center Platform

A leading cloud native contact center that serves more than 1,000 companies across the globe.

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ReviewTrackers 46

Review monitoring software for multi-location businesses

Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights

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Crisp 43

All-in-one solution for customer messaging

Crisp is a free live chat platform for interacting with customers via Crisp Live Chat, email, messenger, Twitter, & SMS, with tools for personalized campaigns

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Zoho Connect 42

Enterprise private social network

Zoho Connect is a team collaboration app,that unifies people, resources, and the apps they need.

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ManageEngine Desktop Central 42

Software de gerenciamento de desktop, dispositivo móvel e patch

Um aplicativo de gestão integrada de área de trabalho e dispositivo móvel, que possibilita o gerenciamento centralizado de áreas de trabalho, servidores, laptops, tablets e smartphones.

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xSellco Helpdesk 41

The only purpose built e‑commerce help desk

The only purpose built e‑commerce help desk. xSellco centralizes your customer queries and order details from every sales channel into one connected dashboard.

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AzureDesk 41

Help desk software for SMBs

AzureDesk - Only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cost.

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ProProfs Chat 40

Live chat software for websites

ProProfs Chat is a real-time sales & support live chat tool for websites, designed to help businesses connect with, assist, engage & convert website visitors

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WalkMe 40

Transform the User Experience

WalkMe™ pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website.

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Fuze 39

Multi-channel support for customers, partners & staff

Fuze - formerly ThinkingPhones - is a cloud based unified communications platform (UCaaS) enabling multi-channel support for customers, partners, staff and other stakeholders

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Toky 39

Virtual phone system for business sales and customer support

Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more

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NABD System 38

Omnichannel Customer support & Help Desk software-FREE PLAN

Obtain a cloud customer service system with the backend ticketing, knowledge base and case management functionality at an affordable monthly cost. NABD allows small and medium companies to efficiently support a customer from anywhere, at any time, regardless of the channel via which the customer is reaching out for support(web portal, email,...

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Zoho Meeting 37

Web conferencing tool to host online meetings and webinars.

Zoho Meeting is a robust web conferencing solution built to manage your online meetings and webinars. Completely browser-based and no downloads required.

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Scorebuddy 33

QA Software for scoring (Calls/email/chat/social)

Scorebuddy is used to score customer service interactions in a contact centre. This quality monitoring application allows managers to score employee performance across teams, channels, supervisors and interactions. All scores are in one place and there is a wide variety or reporting and analytics available. The cloud based software has a 30-day...

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The Service Program 33

QuickBooks add-on for handling service company management

The Service Program is a QuickBooks add-on for service providing companies such as pool servicing, lawn care, pest control, sanitation and more, delivering key features across service dispatch, routing, work order management, maintenance scheduling, GPS, mobile & customer services, via a web portal

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Fleep 32

A flexible messenger for team communication and file sharing

A messenger app that integrates with email. It includes file sharing, tasks, pin boards and more and works across multiple organisations

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Blizz 31

Freemium online meeting & collaboration software

Blizz by TeamViewer is an online, desktop & mobile meeting & collaboration software for remote or global teams, with screen-sharing, meeting recording & more

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Sellsy Helpdesk 29

Helpdesk Software by Sellsy

Manage your clients requests easily in your team with a beautiful tool. A new type of Helpdesk software invisible to your clients. Sellsy Helpdesk is completely transparent for your clients. Emails are sent from your personal address and never carry a ticket number. You keep a personal relationship with your clients that won't never know they're...

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PanTerra Networks 28

Unified Cloud Communications - Work Happy

PanTerra has created a revolutionary product called Streams, offering a simple interface with a single portal/application for all of your business communication needs. Work happy knowing that Streams will allow you to communicate in any medium that your team requires.

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VidGrid 28

Video's Most Interactive Platform

VidGrid is Video's Most Interactive Platform.

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SolarWinds Take Control

Collaborative remote access solution

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Vision Helpdesk

Help Desk, Multi Company Desk and ITSM / ITIL Service Desk

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Dixa

All-in-one customer service platform

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Wrike

1376

Manage your projects from start to finish with Wrike

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Jira Service Desk

211

Simple service desk built on Jira

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Teamwork Desk

Helpdesk Software Your Team Can Rely On

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ManageEngine SupportCenter Plus

Web based customer support

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Alloy Navigator

Plataforma premiada de gerenciamento de ativos e de serviços de TI

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Aircall

127

Phone system for support and sales teams

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Whatfix

Accelerate Digital Adoption

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WhosOn

Track - Chat - Engage

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LiveChat

783

Premium Customer Service Software for Live Chat & Help Desk

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472

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169

Suporte remoto instantâneo. Acesso remoto autônomo.

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310

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2475

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1537

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770

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744

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151

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148

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147

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100

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