#1 Customer Management Software Applications & Tools

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Hotjar 108

Gain insights & feedback through website & mobile analytics

Through the provision of feedback & insights Hotjar allows developers, UI designers, analysts & digital marketers to identify opportunities for site improvement Read more about Hotjar

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Zoho CRM 1836

Multichannel CRM for businesses of all sizes

Zoho CRM helps businesses of all sizes close deals smarter, better and faster. Read more about Zoho CRM

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Castor EDC 36

Online data capture for medical research

Castor EDC is a medical research data collection software which is fully GCP compliant, suitable for use in prospective, retrospective, and registry studies Read more about Castor EDC

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Zoho Survey 190

Everything surveys—made simple and powerful.

Zoho Survey is an online survey and questionnaire creation software, scalable to suit your specific needs. Learn more at https://www.zoho.com/survey/ Read more about Zoho Survey

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Dixa 7

All-in-one customer service platform

Dixa is a cloud-based customer service platform that combines chat, email, and calls in a single interface, with real-time monitoring, built-in CRM, and more Read more about Dixa

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TEAMGATE 114

Simply smart Sales CRM software

A web based full process Sales CRM designed with you in mind to manage every step in your sales pipeline simply and efficiently. Read more about TEAMGATE

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SightMill 2

Net Promoter Score (NPS) survey platform

SightMill is a cloud-based Net Promoter Score (NPS) survey solution designed to help users gather, analyze and act on feedback to improve customer engagement Read more about SightMill

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Zoho SalesIQ 42

Hassle free live chat re-imagined for business growth

Convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Read more about Zoho SalesIQ

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LiveAgent 526

Great customer service starts with better help desk software

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media Read more about LiveAgent

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Neko 8

Web based salon management & scheduling software

Neko is a cloud-based salon management software that offers features such as appointment booking, customer database support, employee management and reporting Read more about Neko

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Cloudbeds 50

PMS, Booking & Channel Management for Independent Properties

Cloudbeds is a cloud-based hotel management software which enables property owners & managers to manage bookings, availability, rates, housekeeping, and more Read more about Cloudbeds

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zenloop NPS® Platform 20

Collect, Analyze & Manage Net Promoter Score® (NPS) Feedback

zenloop is a Net Promoter Score (NPS) SaaS platform based in Germany. We collect, analyze and manage NPS feedback for growth stage e-commerce teams. Read more about zenloop NPS® Platform

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10to8 531

Appointment management system with automated text reminders

Free Appointment Scheduling Software Loved By More Than 42,625 Businesses Worldwide. The Online Booking System You Can Trust. Get Started Free Online Scheduler Today. Read more about 10to8

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Lithium 4

Social Media Management Solutions

Lithium offers a range of products to cover all areas of social media management, from customer engagement and customer service, to social marketing. The integrated solution provides a single platform from which to manage conversions across social networks, websites, and mobile devices. The app can also be used to increase brand awareness and... Read more about Lithium

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Bizzabo 53

All-in-one event registration, ticketing and CRM platform

Complete web and mobile-based event registration and management solution spanning site building, ticketing, analytics, CRM features and on-site check-in support Read more about Bizzabo

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Survicate 18

The fastest way to collect feedback from customers

All the tools you need to find out what your customers are thinking, who they are and why they behave as they do. On your website, via email, and within your mobile application. Read more about Survicate

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Qualifio 8

Engagement & data collection platform for brands and media

Qualifio is an engagement & data collection SaaS platform for brands, media and digital agencies. It allows them to easily create and publish quizzes, polls, contests, personality tests and 40+ other viral content formats on their websites, mobile apps, and social media networks Read more about Qualifio

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Hostaway 37

Vacation rental software for property management companies

Hostaway is a channel management solution for vacation rental properties which automatically syncs rates, availability, and bookings across multiple channels Read more about Hostaway

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Eventdex 28

All-in-one event management platform

Eventdex is a flat fee, all-in-one event planning & execution app for event organizers & attendees, with registration, attendee scanning, lead retrieval, & more Read more about Eventdex

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Hivebrite 16

Customizable networking platform for communities

Hivebrite is an all-in-one alumni and community management solution for schools and corporations that helps build brand engagement & opportunities for members Read more about Hivebrite

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Universe 33

Building memories and experiences that last a lifetime.

Universe empowers thousands of individuals to monetize their idea, brand or business through events. Read more about Universe

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Cegid Retail & POS 32

Retail & POS software for fashion, beauty and specialty

Yourcegid Retail is a combined POS and Inventory Management system connecting customer touch points for a centralized retail management experience Read more about Cegid Retail & POS

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Salesmachine 8

Realtime customer scoring platform

Score your customers in realtime and generates tasks, emails & notifications automatically to increase your conversion rate and reduce churn. Read more about Salesmachine

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Apex Loyalty 3

Channel & employee loyalty management

Apex Loyalty is a loyalty marketing & incentive automation tool designed to help businesses engage & communicate with channel partners to drive brand advocacy Read more about Apex Loyalty

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Nfield 11

Online, CAPI & CATI survey software for market researchers

Nfield is an online, CAPI, and CATI data collection platform for market research professionals to conduct secure, high quality, and professional surveys. Organizations are able to present questions using attractive templates which are fully responsive to different device screen sizes. Read more about Nfield

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Zoho Creator 93

Low-code platform to build custom business apps

Zoho Creator is a web-based, low-code platform that lets everyone build custom mobile-ready business apps without any prior technical knowledge. Read more about Zoho Creator

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QuestionPro 43

Web-based online survey solution

QuestionPro is an online solution for survey designers that helps in the creation, distribution and recording of surveys to generate valuable business insights Read more about QuestionPro

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Site24x7 11

All-in-one performance monitoring tool for DevOps and IT

Site24x7 is a monitoring solution for DevOps and IT operations for troubleshooting applications, servers and network infrastructure Read more about Site24x7

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Whatfix 50

Accelerate Product Adoption

Whatfix helps companies deliver modern and easy onboarding, effective training and better support using in-app and contextual walkthroughs, displayed to the user at the time of need. Whatfix drives technology adoption and user enablement to enhance productivity and engagement. Read more about Whatfix

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Prezly 21

Software for busy communication teams

Create and share press releases with your contacts with branded online newsrooms, targeted email campaigns, and multimedia content publishing. Read more about Prezly

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Survey Anyplace 57

Entertaining Surveys, Serious Results

Collect emails through great-looking surveys & quizzes, transfer the data to MailChimp automatically. Include widgets such as a digital scratch card or slot machine to make the data collection more fun. No app install needed. All devices. Off- and online. Read more about Survey Anyplace

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VibeCatch 17

Collect employee feedback automatically and continuously

Keep track of your team's job satisfaction with automatic employee polls and improve your working environment. View results in real time and react in time. Read more about VibeCatch

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FeedbackServer 1

Online Enterprise Survey Software

Enterprise survey software that will provide you with professional features like matrix questions, panel management, CRM systems and active directory, multi-languages surveys, branching, data export, report builders and spss and Sharepoint survey integration. Its flexible and extensible (through plug-ins) ajax enabled web 2.0 form engine and user... Read more about FeedbackServer

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Eventbrite 952

Build, manage, and grow events

Eventbrite is an event management solution which helps businesses to plan, manage, & grow events through tools such as ticketing, attendee tracking, & marketing Read more about Eventbrite

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ProveSource 62

Social proof for increasing trust & conversions on websites

ProveSource is a social proof marketing solution that helps businesses to increase trust and conversions on their website by streaming recent customer behaviors and activity to compel buyer action, and boost desirability at a critical point in the buying journey Read more about ProveSource

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Ungerboeck 3

The world's leading event tech platform

Ungerboeck offers solutions for venues, event-centered businesses, and events departments. Developed in collaboration with the best events and venues in the world, our innovative tools empower the people who bring people together. Read more about Ungerboeck

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IVCbox 3

Customer communication tool with live chat & video calls

IVCBox is a communication platform for businesses which offers live chat, video calling, and file sharing for customer support. The cloud-based chat widget can be customized and added to any website in order to aid businesses in communicating with customers & resolving support queries in real time. Read more about IVCbox

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Fienta 1

The easiest way to sell tickets and register attendees

Fienta is an event ticketing and registration platform for all kinds of events with features for ticket sales, attendee registration, event pages, mobile and PDF tickets, order management, and real-time reports on sales and marketing. Validate tickets using Fienta's mobile app for iOS & Android. Read more about Fienta

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Freshdesk 1090

Online Customer Support Software & Helpdesk Solution

Freshdesk is a SaaS based, multichannel customer support software for businesses of all sizes, with gamification, automation, and is free for up to three agents Read more about Freshdesk

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bpm'online CRM 75

Boost marketing, sales and service performance!

Bpm’online CRM software delivers end-to-end processes to manage a complete customer journey – from lead to order, and to ongoing account maintenance. Bpm’online recognized in Gartner 2016 Magic Quadrant for the CRM Customer Engagement Center, as well listed in Five Categories of The Gartner CRM Vendor Guide 2016 (SFA, Partner Relationship... Read more about bpm'online CRM

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Gainsight 18

Analytics for customer success

Gainsight uses big data analytics from multiple customer intelligence sources to generate actionable insights to manage retention, reduce churn, upsell & more. Read more about Gainsight

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MyTalk 3

Online community builder for businesses, schools & sports

MyTalk is an online community builder for businesses of all types to provide support and build relationships with their customers. Businesses can utilize the cloud-based MyTalk platform to raise brand awareness, build a community, answer FAQs, optimize their SEO, gather feedback, and more. Read more about MyTalk

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Apptivo CRM 288

CRM for managing customer accounts

Apptivo CRM is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact info, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as Contacts or Opportunities. Read more about Apptivo CRM

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amoCRM 97

Lead & Sales Management for SMBs

amoCRM is a sales & lead management solution for SMBs. With an interactive pipeline, users can automate salesflows from start to finish, set tasks and customize triggered activities like mailouts and social media advertising. Seamless integrations keep users and their data always in sync, whether they're on computer, mobile, or tablet Read more about amoCRM

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Versum 95

Web-based beauty salon software for SMBs

Versum is a web-based salon & spa management software designed to help small and mid-size salon owners to manage online appointments, business accounts and more Read more about Versum

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MemberNation 73

The Future of Association Software - Built on Salesforce

MemberNation is an association management software built on the Salesforce platform which enables enterprises to manage members, events & committees Read more about MemberNation

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LiveChat 464

Premium Customer Service Software for Live Chat & Help Desk

LiveChat: Loved worldwide! Used by over 24,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now! Read more about LiveChat

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Bitrix24 218

Free collaboration, communication & management tool suite

Bitrix24 is an online -or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project management tools Read more about Bitrix24

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CONREGO 32

Event registration & attendee management system

CONREGO is a SaaS event registration and attendee management solution designed for event organizers with tools for website creation, payment processing, & more Read more about CONREGO

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SimplyBook.me 459

Scheduling software for service based industries

SimplyBook.me is an online appointment scheduling software for professionals, SMEs and larger enterprises across all service-providing industries Read more about SimplyBook.me

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Smartlook 77

Visitor activity tracking for customer experience management

Smartlook helps business owners to track user activity and identify problems on their website using heatmaps, visitor screen recordings, and analytics Read more about Smartlook

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ManageEngine SupportCenter Plus 7

Web based customer support

SupportCenter Plus is a web-based CRM application & customer support tool that lets organizations manage customer tickets, account & contact information, & more Read more about ManageEngine SupportCenter Plus

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VCC Live 22

All-in-one Contact Center cloud-based software

Cloud based contact center software with management and operator features incorporated as well as data security and analytical reports. Read more about VCC Live

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Perfect Gym 22

Club management for fitness clubs, sports facilities & gyms

Perfect Gym is an all-in-one club management solution with tools for membership management, sales, visitor tracking, CRM, marketing, member self-service, & more Read more about Perfect Gym

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Front 83

Email management software and shared inbox for teams

Front provides a simple way for teams to manage email inboxes ([email protected], [email protected], etc), chat, social media, SMS messages in a single collaborative platform Read more about Front

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Areitos 23

Internal social networking for workforces

Areitos is a social networking platform which allows users to create private online/mobile networks with built-in community & career development features Read more about Areitos

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Feedier 95

Gamified customer engagement & feedback collection tool

Feedier is a customer survey and feedback collection tool designed to engage customers and gamify the feedback delivery process by incentivizing and rewarding customers for their time. Features include template & bot creation, customizable branding, campaign management, reports & analytics, & more. Read more about Feedier

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Poster POS 5

Cloud-based tablet POS system for restaurants

Poster POS is a cloud-based tablet Point of Sale application which enables cafes, shops & restaurants to manage menus, orders & supplies quickly & efficiently Read more about Poster POS

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Pobuca Loyalty 1

Customer loyalty platform

Pobuca Loyalty is a web-based, multi-channel customer loyalty platform designed to develop and grow repeat customers. The software offers lead management tools, email and SMS campaign templates, proximity marketing, campaign scheduling, advanced analytics, campaign reports, and more. Read more about Pobuca Loyalty

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Lumio 1

Lead generation & website visitor tracking

Lumio provides website owners with insight into which companies are visiting their site, how often they visit, and what they do, enabling them to turn anonymous traffic into complete company profiles, increase conversion rates and improve marketing campaigns with targeted ads Read more about Lumio

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Copper 320

(formerly ProsperWorks) The only CRM recommended for Google

Copper - formerly ProsperWorks CRM - helps businesses identify, track, and optimize sales contacts and opportunities, and easily manage their entire sales pipeline via a simple and highly visual tool. Read more about Copper

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Bookafy 107

Free online appointment booking software

Bookafy automates scheduling, reminders and integrates with existing apps, while allowing clients to book, reschedule, and cancel appointments automatically Read more about Bookafy

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HubSpot CRM 1398

Everything you need to sell in one integrated suite

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data Read more about HubSpot CRM

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CrazyCall 31

Cloud telephony for sales

CrazyCall is cloud telephony solution for business which allows sales professionals to replace their handset with a CRM-enabled, web-based software that offers call recording, local telephone numbers, lead generation, real-time reporting, cold-call campaign automation, and more Read more about CrazyCall

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Salpo CRM 18

Cloud-based CRM & customer database

Salpo CRM is a flexible, cloud-based customer relationship management solution which allows users to customize data fields and workflows to suit their needs Read more about Salpo CRM

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VeryConnect 19

Quality Membership Software

All-in-one membership software tailored to you. VeryConnect brings together member management, engagement, and self-service. Quality software, friendly support. Read more about VeryConnect

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Loopy Loyalty 34

Loyalty program software for small businesses

Loopy Loyalty is a loyalty program software which enables small businesses to create digital stamp cards for Apple Wallet & Android Pay Read more about Loopy Loyalty

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Virtuagym 54

All-in-One Club Management Software

Virtuagym is a unique, all-in-one fitness solution tailor made for personal trainers and fitness businesses of all sizes. Read more about Virtuagym

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Wrike 1157

Manage your projects from start to finish with Wrike

Wrike is a collaboration & project management tool that helps users manage projects from start to finish, providing full visibility and control over tasks Read more about Wrike

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Agile CRM 279

Sales and marketing CRM for growing businesses

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey Read more about Agile CRM

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Favro 339

All-in-one planning & collaboration app

Favro is an all-in-one planning & collaboration app which enables marketers to plan, track & manage ideas effectively using intuitive boards, cards & reports Read more about Favro

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EZOfficeInventory 454

Asset Tracking and Maintenance Software

Track and manage check-outs, locations and maintenance schedules of your assets with our cloud based asset management software. QR/Barcode & RFID integration. Read more about EZOfficeInventory

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SendX 14

Marketing automation and email marketing tool

Growth Tools & Email Marketing Automation platform to grow your web business. SendX is best suited for Medium size business. Read more about SendX

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iVend Retail 13

An Integrated Omnichannel Retail Solution

iVend Retail enables retailers with centralized control of their business delivered by our integrated management solution consisting of 7 Omnichannel modules. Read more about iVend Retail

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HarmonyPSA 13

The next generation of professional services automation.

HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed and built specifically for software and services businesses, automating business functions in a single platform available from the cloud on any device. Gain valuable insight With all the functionality you need in one place you’ll have... Read more about HarmonyPSA

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Curate Events 68

Curate for events professionals like florists and caterers

Software for florists, rental companies, and caterers that helps in weddings and events for mac, pc, and tablet. Read more about Curate Events

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SuperSaaS 155

Online appointment scheduling software

SuperSaaS’s online appointment booking software makes your business work for you and your customers. Your online calendar is easy to set up, extremely affordable and can be integrated into your website and social media platforms. Read more about SuperSaaS

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Shopify 1531

Everything you need to sell anywhere. Trusted by 160k stores

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

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TweetDeck 109

Manage multiple Twitter accounts in a single interface

TweetDeck is your personal browser for staying in touch with what is happening now, connecting you with your contacts across Twitter, Facebook and more.

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Hootsuite 1167

Social media management & scheduling

Hootsuite is a social media marketing tool for businesses to manage, schedule & track the engagement of their social content across all social media profiles

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SurveyMonkey 1648

Free online survey tool

SurveyMonkey is a free online survey tool that allows users to create surveys, distribute them through multiple channels, and analyze the responses

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Zendesk 1630

Cloud customer service software

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is...

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NetSuite 304

Cloud ERP and business management suite

NetSuite is the world's leading cloud business management software suite made specifically for the needs of high-growth and mid-sized businesses

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SEMrush 261

Online visibility management and content marketing SaaS platform

SEMrush is a marketing toolkit designed for digital marketing professionals, with tools for optimizing strategies across SEO, PPC, social media, content and PR

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Practi 5

Smart EPoS platform for SMBs

Practi is an electronic point of sale platform that offers SMBs a smart solution for retail, bar & restaurant business management & administration

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Klik 1

Event management with engagement, analytics & gamification

Klik is an event management platform designed to help organizers monitor & increase attendee engagement, collect data, calculate ROI, and manage on-site staff

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MINDBODY 1081

Health & Wellness Business Management Software

MINDBODY offers business management software for spas, salons, gyms, wellness practitioners and other class and appointment-based businesses.

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StarChapter 268

Member-Friendly Association & Membership Management Software

Association management software for local chapters, combining membership management, website content, event registration and email marketing

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JotForm 216

Automate polished, designed documents

For more than a decade, JotForm has allowed millions of users to create forms with a beautiful drag-and-drop online form builder.

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InGenius 1

Call center CRM-integrated software

InGenius is a computer telephony integration (CTI) innovator that connects Asterisk, Avaya, Cisco, Genesys and Mitel phone systems into Microsoft Dynamics, Salesforce and ServiceNow CRMs. The solution adapts to individualized contact center needs.

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Marketo 471

Marketing automation for digital marketers

Marketo® provides a complete marketing software platform to businesses of all sizes with tools for marketing automation, campaign management, & lead nurturing

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Topi

The only solution that connects everyone at events

Topi is the only mobile solution that connects everyone at any event. In addition to the basics (digital content, dynamic agenda, broadcasts, attendee profiles, sponsoring, surveys, social network integration, etc.), Topi leverages participants' profiles to create interest-based group conversations. Topi also provides a curated environment for...

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Cvent 419

Online software for event management & hospitality

Cvent provides online event planning and management, web survey and email marketing software for event planners, attendees, and hospitality venues across industries, globally. The software supports the entire event lifecycle, from marketing and initial registration through to event check-in & beyond

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Tix 136

Cloud-based online ticketing system

Tix is a cloud-based ticketing and integrated box office solution for producers, venues, casinos, museums, and trade shows

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Highline 3

Retail's Most Advanced Cloud Platform

Highline is a cloud-based platform for retailers small or large. It supports everything from Mobile POS, EMV, inventory, multiple locations, reports, CRM & APIs

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SugarCRM 252

Customizable customer relationship management software

SugarCRM is a Social CRM tool that includes full sales, marketing and support automation, email integration, reporting, team selling, advanced security and workflow automation. Sugar Social CRM is all about external customers, not just behind-the-firewall collaboration. It dramatically expands the ability to collaborate with customers and partners...

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SurveyGizmo 223

Make Smarter Decisions with the Word's Best Survey Platform

SurveyGizmo is the World's Best Survey Platform that helps you make Smarter Decisions.

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ActiveCampaign 221

Email Marketing + Marketing Automation + CRM/Sales Automation

Get better returns from your marketing & sales processes by upgrading to an automated platform. Send follow-up that adapts to your customers’ behavior so you are sending the perfect message at the perfect time. You’ll have happier customers and higher conversions. See why over 150,000 marketers use ActiveCampaign.

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Alteryx 31

Self-service data analytics platform for business analysts

Alteryx enables the preparation, blending and analysis of data using repeatable workflows, facilitating a faster reporting of analytics for deeper BI insights

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Sprinklr 22

Social media management, social analytics & strategy planning

Sprinkl offers a range of social media management products to help brands improve their presence on social media channels; increasing engagement, improving insight and becoming more strategic. Sprinkl is a social experience management platform with a suite of applications to ensure brand consistency among both customers and staff. Sprinklr can...

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